Senior Technical Operations Specialist

Senior Technical Operations Specialist

Location: Makati, National Capital Region

Company: Asia Systems Group, Inc.

Job Description

• Job responsibilities: handle IT-related tasks including software installation, deployment of laptops/desktops, networking, troubleshooting user issues; act as data protection officer for the company (data security); monitor server logs and firewall logs; monitor CCTV cameras; prepare inventory of assets, IT alerts/reports, monitoring logs; prepare status reports; other technical activities.

Job Requirements

• Graduate of a 4-year computer science course
• At least 2 years of experience in IT technical support
• Knowledgeable in hardware and software troubleshooting

Salary : Php13,000.00 - Php15,000.00 per month

Benefits :

• Health insurance

Schedule :

• 8 hour shift
• Day shift

Supplemental Pay :

• 13th month salary

COVID-19 considerations : protocols in the office (acrylic dividers, alcohol, air purifier)

Ability to commute/relocate :

• Makati City: Reliably commute or planning to relocate before starting work (required)

License/Certification :

• Microsoft certification (preferred)

This advertiser has chosen not to accept applicants from your region.

0

Technical Support Specialist

Location: Makati, National Capital Region

Company: Asia Systems Group, Inc.

Job Description

• Same responsibilities as above: IT-related tasks, data protection officer, log monitoring, CCTV, assets inventory, status reports, other technical activities.

Job Requirements

• Same qualifications as above: 4-year computer science, 2 years IT support, hardware/software troubleshooting

Salary : Php13,000.00 - Php15,000.00 per month

Benefits :

• Health insurance

Schedule :

• 8 hour shift
• Day shift

Supplemental Pay :

• 13th month salary

COVID-19 considerations : same as above

Ability to commute/relocate :

• Makati City: Reliably commute or planning to relocate before starting work (required)

License/Certification :

• Microsoft certification (preferred)

This advertiser has chosen not to accept applicants from your region.

1

IT Technical Support

Location: Makati

Job Description

• Desktop Support Engineer responsibilities: repair, maintain, and upgrade hardware; troubleshoot problems; provide end-user assistance.
• Investigate, diagnose, resolve and recover for hardware/software problems; escalate when needed; manage service requests, software installations, new computer setups, upgrades.

Qualifications

• At least 1 year of IT support experience
• Open for project-based employment (1-year renewable contract)
• Willing to work in Makati, Mon-Fri 7AM-4PM
• Willing to render OT on weekends/rest days

Job Type : Fixed term, 12 months

Schedule :

• 8 hour shift

Education :

• Bachelor’s (preferred)

Experience :

• IT Support: 1 year (preferred)

This advertiser has chosen not to accept applicants from your region.

2

Technical Support Manager

Location: Ortigas (onsite) / Manila

Job Description

• On-site and remote asset technical support; hardware and software installation/configurations; asset maintenance; R&D of IT hardware requirements; processing of COP/COC/COI; oversee and manage a team.

Requirements

• Graduate of Computer/IT-related program
• 3+ years in IT hardware/software support; 7+ years experience; prior team management
• Willing to work onsite in Ortigas; willing to do field work

This advertiser has chosen not to accept applicants from your region.

3

Ecosystem (Technical Support Representative)

Location: Boni, Mandaluyong (Temporary Work from home/Hybrid)

Job Description

• Support Ecosystem Cloud Sales Team; build relationships with cloud technology partners (Microsoft, Google, Amazon) for resale opportunities
• Provide internal/external technical support; stay updated on Google Workspace; create Knowledge Base Articles; track enhancements with product teams; support Google Workspace add-ons and resale orders

Qualifications

• Bachelor’s degree (IT-related preferred) or open to undergraduates with relevant experience
• 1 year of technical support experience
• Knowledge of Windows OS and security is a plus

This advertiser has chosen not to accept applicants from your region.

4

Technical Support Representative (TSR)

Location: Taguig/Bonifacio Global City (ONSITE)

Job Description

• Customer service and technical support; provide expert advice to customers; support sales through quality service

Qualifications

• 2+ years IT support/BPO experience; college graduate (or equivalent); able to work onsite
• Excellent English communication; salary up to Php40k depending on experience

This advertiser has chosen not to accept applicants from your region.

5

Technical Support Representative (TSR)

Location: Taguig/Bonifacio Global City (ONSITE)

Job Description

• Provide technical assistance; troubleshoot hardware/software; strong problem-solving and teamwork

Qualifications

• 1 year IT experience in IT/support; 2+ years in BPO for college undergraduates; strong communication; onsite

Salary : Php22,000.00 - Php35,000.00 per month

Benefits :

• Health insurance; paid training; promotions; flexible schedule

Schedule :

• 8-hour shift; flexible/rotating shifts; weekends; holidays

COVID-19 considerations : virtual processes; no assessments conducted

This advertiser has chosen not to accept applicants from your region.

6

IT Technical Support Specialist

Location: Makati

Job Description

• Desktop Support Engineer with duties as above; escalate to higher levels when needed

This entry mirrors the earlier IT Support description and requirements.

This advertiser has chosen not to accept applicants from your region.

End of Listings

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