Support Specialist

Job Listings Summary

Makati, National Capital Region – Asia Systems Group, Inc. (Multiple IT and Support roles). Posted today.

IT Support / Technical Support Roles

• IT Support / Technical Support
  • Responsibilities:
    • Handle various IT tasks at the office, including software installation, deployment of laptops/desktops, networking, troubleshooting user issues, and other IT-related duties.
    • Act as data protection officer for the company and manage data security.
    • Monitor server logs, firewall logs, and CCTV cameras.
    • Prepare asset inventories, IT alerts/reports, monitoring logs, and status reports.
    • Perform other technical activities as needed.
  • Qualifications:
    • Graduate of a 4-year computer science course.
    • At least 2 years of experience in an IT technical support role.
    • Knowledgeable in both hardware and software troubleshooting.
    • Microsoft certification preferred.
  • Compensation: Php 13,000.00 – Php 15,000.00 per month
  • Benefits: Health insurance
  • Schedule: 8 hour shift, Day shift
  • Supplemental Pay: 13th month salary
  • COVID-19 considerations: Office protocols include acrylic dividers, alcohol, air purifiers.
  • Location note: Makati City – reliable commute or relocation planned before starting work (required).
  • Certification: Microsoft certification preferred.

Other Roles

• IT Support Specialist
  • Same responsibilities as above as listed for IT/Technical Support role.
  • Salary: Php 13,000.00 – Php 15,000.00 per month; Benefits: Health insurance; Schedule: 8 hour shift, Day shift; 13th month salary.

Amazon Support Specialist – Makati

• Responsibilities :
  • Provide excellent customer service through active listening.
  • Handle confidential customer information securely.
  • Resolve issues on first call when possible and communicate effectively with customers.
• Qualifications :
  • At least 2 years of college completed with 3+ years in BPO experience; e-commerce experience preferred.
  • Excellent attention to detail, organizational skills, and teamwork ability.
  • Excellent English communication; computer/internet savvy; intermediate Excel skills.
  • Willing to work in Makati with shifting/night schedule.
• Salary: Php 25,000.00 – Php 40,000.00 per month; Basic salary visible as Php 25,000 – 40,000 depending on experience.
• Schedule: Night shift; Shift-based system.
• Location: Makati City – reliable commute or relocation required.

Guest Support Specialist / Remote

• Overview :
  • Nestify is a property management and lettings company providing guest and host support at scale in a fast-paced environment.
• Responsibilities :
  • Secure bookings, prepare guests for stays, and resolve in-stay issues while protecting host income.
  • Coordinate with guests on check-in, answer queries, and improve operational processes.
  • Manage stock, multitask, and maintain high attention to detail.
• Qualifications :
  • 2+ years in hospitality or customer service; 2+ years of experience in customer service required.
  • Experience in fast-paced environments; strong communication and task prioritization skills.
  • Willing to work in Makati; night shifts preferred.
• Salary: Php 35,000.00 per month; Benefits: Work from home; Schedule: 8 hour shift.

Remote Desktop Support Specialist

• Overview :
  • IT Consulting company offering remote support with focus on Microsoft 365, Windows, networking, and monitoring.
• Responsibilities :
  • Provide technical assistance to client end-users; troubleshoot workstation issues; monitor client environments.
  • Coordinate with engineers/project managers and ensure on-time project delivery; log time with detailed notes.
  • Ensure software patching, backups, alerts, antivirus, updates, hardware monitoring, and related systems are functioning.
• Qualifications :
  • 3+ years relevant experience; bachelor’s degree in IT/CS or related field.
  • Willing to work in Makati CBD on night shift (temporary WFH currently).
  • Must have reliable internet connection with minimum 10 Mbps.
• Salary: Php 25,000.00 – Php 30,000.00 per month; Benefits: HMO, training, certification opportunities.
• Job Type: Full-time, Permanent; Schedule: Shift system; Supplemental pay: 13th month salary.

Notes: This listing contains multiple roles with varying requirements, locations, and schedules. Candidates should review role-specific details and apply to the appropriate position.

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