Business Development

Position Summary: The role of the Business Development & Sales Officer (Ecosystem Cards & Retail) extends across many activities from lead generation, sales , project management, product management, to account management by building and forging strong professional and lasting client relationships in Government Agencies, Institutions, and Terminal Operations, including all post-sales activities in terms of after-sales requirements, card distribution, prefunding, technical alignment, internal coordination, and general resolutions of issues and concerns. It is an important role in the overall Business Development and Sales process from start to finish. Responsible for the end-to-end process of Brand Activations, Account Partnerships, & OTA Integration. He/She effectively delivers and meets sales targets based on the assigned annual budget that positively and consistently contributes to the team target number for Ecosystem (Cards, Implementation, Solutions, New Business) for the year. He/She explores market opportunities based on the assigned territory and drives sustainable financial growth through boosting sales growth in the area of oversight aligned with the business development goals, direction, and strategies. Identify decision-makers within the targeted leads and build a pipeline and properly forecast deals to be closed won. He/She is able to work with clients to develop mutually beneficial proposals, negotiate contract terms, and communicate effectively with stakeholders.

1. Achievement of Sales/Revenue Targets
   • Research and identify new business opportunities, including new markets, potential clients, and partnerships.
   • Create and implement business development strategies to achieve growth targets and expand the company’s market presence.
   • Generate leads through various channels such as networking events, industry conferences, and online platforms.
   • Conduct presentations, negotiate contracts, and close deals to achieve sales targets and revenue goals.
2. Pipeline Creation and Conversion
   • List all clients with potential business for AFPI
     • Provide all necessary contact information of the stakeholders and input it on the CRM.
     • Touch base with at least six (6) clients a day.
     • Maintain a healthy pipeline of accounts and consistently add business prospects to the pipeline.
     • Convert the leads to closed accounts.
3. Internal and External Coordination with Different Departments
   • Commercial Team Alignment
     • Coordinate with Sales Admin for NTPs and other related documents needed for filing.
     • Work with the Marketing department for the marketing support needed by the client.
     • Align with the Transportation department for the requirements needed for Transportation.
   • Alignment with Other Internal Departments
     • Align with product dev team and Solutions dev team for a required solution for the client.
     • Coordinate requirements with procurement team for proper procurement of products and deliveries.
     • Align with finance for the dues, accounting requirements, and client servicing.
4. Monitoring and Delivery of Service
   • Ensure all deliverables to the client are accepted by the client.
   • Ensure that all documents needed for bidding are complete.
   • Account management and continued customer servicing.
5. Maintain a Satisfactory Rating from Clients
   • Establish new and maintain existing long-term relationships with Government Agencies, Institutions, and Terminal Operations.
6. General Business Development & Sales Tasks
   • Develop and execute Monthly Sales Plan and Strategies geared towards achieving assigned Sales Goals.
   • Acquire signed Contracts, P.O., and payment from clients through DAILY sales calls, sending of proposals, and emails.
   • Generate revenue through successful deals from the following:
     • Co-branded Cards Partnerships.
     • Cashless Implementations.
     • Multifunction Cards /CANS Offering.
     • Gates/Access Solution.
     • New Business.
   • Establish Client Portfolio along with updated information through Customers Relations Management tool.
   • Submit the Weekly Monitoring and Reporting of Actual Sales Performance VS Target.
   • Collaborate actively with different Support Groups within the Organization on things which impact the Business.
   • Contribute to developing a growth strategy focused both on financial gain and customer satisfaction.
   • Conduct research to identify new markets and customer needs.
   • Arrange business meetings with prospective clients by coordinating with Commercial’s Admin Assistant.
   • Build and forge long-term relationships with new and existing customers.
   • Manage both our existing sales pipeline and the development of new business opportunities within the assigned areas of responsibilities.
   • Take a lead role in developing new-business proposals and presentations that create and nurture opportunities and partnerships.
   • Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets within the assigned areas of responsibilities.
   • Coordinate the implementation of the marketing strategies within the assigned areas of responsibilities to achieve strategic goals.
   • Help monitor and evaluate industry trends and customer drivers, and meet regularly with management and stakeholders to discuss updates, feedback, and action plans.
   • Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics.
   • Contribute to the development and implementation of the overarching business development and sales strategy, processes, structure, and best practices across the company.
   • Maintain and share professional knowledge through education, networking, events, and presentations.
   • Ensure completion of the end-to-end business development and sales life cycle including post-sales activities with the clients and stakeholders.
   • Meet assigned targets for profitable sales volume and strategic objectives in assigned territory/accounts.
   • Identify decision-makers within targeted leads to begin the sales process. Prepare quotations, proposals, and presentations based on customers' product and service requirements.
   • Maintain records utilizing SalesForce.com, Microsoft Office, and the web.
   • Make presentations and demonstrate how a product will meet government agencies and Terminal operations needs.
   • Liaise with other members of the sales team and other technical experts internally.
   • Effectively adhere to and lead efforts to provide accurate forecasting.
   • Increase visibility and involvement by attending trade shows, conferences, and bidding participation.
7. Workplace Culture, Special Assignments and Projects, Miscellaneous Support Functions, Ad Hoc Tasks and Responsibilities
   • Support and participate in internal and external training, workshops, webinars, audits of systems, processes, and protocols with respect to your role, systems, processes, and functions.
   • Perform ad hoc tasks, functions, and/or responsibilities as may be required by the Company, its officers, and/or Management/Executive Team from time to time.
   • Provide feedback to ensure continuous improvement and advancement of the Group’s vision, mission, core values, goals, activities, and initiatives.

• Selling & Account Management
• Business Development
• Results Oriented
• Project management fundamentals and client management skills
• Strong coordination skills
• Effective written and verbal communication skills
• High attention to detail
• Outstanding organizational and time management skills
• Strong business acumen
• Practices continuous improvement process
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• High proficiency in the use of technology, competency in Microsoft applications including Word, Excel, and Outlook.
• Good organizational skills
• Excellent interpersonal skills.
• Strong collaboration skills and work ethics
• Leadership and Management effectiveness
• Passionate, Tenacious, and ability to handle/manage multiple projects at once
• Ability to work under pressure and timelines
• Works with integrity, has a keen sense of urgency and responsibility, passionate, resourceful, can work under minimal supervision, adaptable to changes, disciplined
• Proactive and self-motivated

• Bachelor’s degree in marketing, sales, communication, business, or related field
• Proven work experience in business development and sales
• Solid knowledge of business development and sales process
• At least two (2) years of Account Management experience
• Direct selling skills or experience
• Exposure to various diverse industries and people
• Sales, Marketing, Customer Service, and Management