
Sales Administrative Assistant
2 weeks ago
A Sales Administrative Assistant will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for Sales Representatives. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. You should have exceptional organizational skills and be able to draw energy from being part of a team. You should be able to contribute to high quality customer service and achieve sales targets.
DUTIES AND RESPONSIBILITIES:
- Process orders via email or phone
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Stay up-to-date with new products and features
- Execute sales strategies under the guidance of the Superior
- Assist and support sales personnel in achieving sales outcomes and goals
- Assist Sales Managers in preparing schedules for the sales coordinators
- Answer and respond to customer sales needs and objectives
- Organize and arrange sales meetings and conferences
- Coordinate with sales teams in reaching set goals and objectives
- Maintain and manage customer databases
- Update customer database with sales orders, delivery, and payment details
- Coordinate between sales, logistics, production and finance departments
- Initiate best practices and standards in providing administrative assistance to sales staff
- Perform and assist all other tasks and duties that are not stipulated on this document but assigned by your superior or required by the company.
QUALIFICATIONS:
Education Level: Graduate of any Bachelor's Degree
Experience: With a minimum of 3 years of experience as sales admin assistant or sales support agent | open for fresh graduates
Specific Skills: organizational and multitasking skills, understanding of sales performance metrics, report efficiency, clerical knowledge.
Job Type: Full-time
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Ability to commute/relocate:
- Santa Rosa City: Reliably commute or planning to relocate before starting work (Required)
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