Document Controller/Admin Assistant

Document Controller Admin Assistant jobs in Manila, Metropolitan Manila The GateWay Project

Posted today

Job Description

Attends to many of the primary office-related responsibilities of a company, including secretarial work and minor maintenance of website. Ensure required documents are filed and maintained by government offices. Manage and update company expenses and invoices. Type documents, schedule appointments, book flights and hotels for a traveling executive, and act in a coordination role for other office workers. Your duties also extend to the boardroom where you attend meetings and transcribe summaries of what occurred. Client interaction is another facet of the job. First point of contact with the company. All other tasks as assigned.

Job Types : Full-time, Fixed term

Schedule :

• 8 hour shift

Experience :

• Administrative Assistant: 1 year (preferred)
• Administrative: 1 year (preferred)
• Customer service: 1 year (preferred)

Language :

• English (preferred)

Shift availability :

• Day Shift (preferred)

Administrative Assistant

Makati, National Capital Region Starbreaker Corp.

Posted today

Job Description

Duties & Responsibilities:

• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Responsible for managing and distributing information among co-workers, answering phones, and doing other administrative work.
• Compiling, maintaining and updating company record
• Compiling and maintaining records of office business transactions

Job Types : Full-time, Permanent

Benefits :

• Paid training
• Pay raise

Schedule :

• 8 hour shift

Supplemental Pay :

• 13th month salary
• Overtime pay

Ability to commute/relocate:

• Makati City: Reliably commute or planning to relocate before starting work (required)

Experience :

• Administrative Assistant: 1 year (preferred)

Language :

• English (preferred)

Community Administrative Assistant

Posted 545 days ago

This is a remote position.

Community Administrative Assistant

Full-time (40 hours per week) The offer is at Php 30,000 take-home pay per month Monday-Friday, 10:00 pm to 6:00 am Philippine time

About Remote Workmate :

We accelerate your success with our simple, direct, and transparent recruitment process. As experts in matching global Filipino talents with unlimited offshore job opportunities, we’re able to guide you throughout your job-seeking journey. We value your time, talent, and skills to bring out your potential. We guarantee you fair pay for work done and bring multiple opportunities your way.

About the Client :

Our client is a Homeowner Association Management Company that provides full-service Consulting Solutions and is currently looking for Admin and Customer Service Associate who can help with administrative and customer service-related tasks.

About the Role :

This position primarily focuses on monitoring videos and identifying violations within the community. The ideal candidate will possess excellent observational skills and the ability to analyze and interpret video footage effectively. He/She should also have an experience in basic bookkeeping, invoicing, and data entry.

Responsibilities :

• Regularly review and analyze video footage from surveillance cameras or other sources to identify any violations or inappropriate behavior within the community.
• Maintain accurate records of all identified violations and log them into software or reporting systems.
• Prepare comprehensive reports summarizing the violations, including supporting evidence and recommended actions.
• Analyze and apply necessary actions applicable such as forwarding to other parties/department within the company.
• Basic bookkeeping, invoicing, and data entry.
• Documenting processes. Attaching records and photos to files specific to individual customers.
• Responding to customer concerns via emails and calls. Prepare and maintain reports as instructed. Ad hoc administrative tasks required.

Requirements :

• 2-4 years of proven Admin Assistant or Customer Service work experience. With a good understanding and passion for customer satisfaction.
• Thinks quickly on his/her feet with the capacity to provide sound recommendations
• Savvy in using cloud-based technologies, GSuite, MS Office Suite
• Strong English communication skills and comprehension
• Effective at communicating with customers and responding professionally without a script
• Meticulous/with very high attention to detail
• Calm, collected, and can remain objective despite difficult conversations
• Personality: go-getter, assertive, not easily offended, reliable, proactive

Note : Please click "I\'m Interested" to access our application page to submit your application.

If you are encountering issues in attaching the documents to your job application, please send the files directly to and put in the subject line the position title of the role you are applying for.

Home-Based Requirements :

• Fast and reliable wired internet connection of not less than 5 Mbps
• Quiet, private home office free from noise background or distractions
• Updated computer (desktop or laptop), excellent quality headset with microphone, and a working webcam

If you are looking for an exciting role without the hassle of the daily commute, then this job is perfect for you

Clinic Admin Support - Virtual Assistant

Posted 6 days ago

Job Description

Permanent

This is a remote position.

Virtual Rockstar is seeking a detail-oriented Clinic Admin Support Virtual Assistant to help ensure that administrative documentation and data flow smoothly between clinical providers, the operations team, and billing staff. This is a key role for helping maintain timely and accurate records, ensuring that therapy orders are satisfied, and that eligibility and provider interactions do not create bottlenecks.

About Our Client :

Our client is a pediatric therapy clinic with multiple locations in North Carolina, offering occupational, speech, and physical therapy services. They focus on treating children and families with whole-child, wraparound care, emphasizing caregiver education, home programming, and support. They deliver care that is play-based, sensory-supportive, and neurodiversity-affirming, with a strong commitment to quality, respect, and treating each child as more than just a set of symptoms.

Responsibilities :

• Send therapy service orders / prescriptions of services to providers.
• Follow up on outstanding orders to ensure they are completed.
• Upload physician-signed orders into the EMR system.
• Verify client insurance eligibility, both at intake and ongoing.
• Communicate and coordinate with providers to confirm documentation and clarify any requirements.
• Support both operations and billing leadership with general administrative tasks as assigned.

Requirements :

• Prior experience in a clinical administrative role, particularly in pediatric therapy, occupational/speech/physical therapy, or related fields.
• Familiarity with insurance verification and provider communication processes.
• Strong detail orientation — ensuring orders and documentation are correct, complete, and filed appropriately.
• Comfortable using EMR systems and uploading documentation.
• Excellent communication skills, both written and verbal.
• Organized, reliable, and proactive; able to follow up and close loops without needing constant direction.

Benefits :

• Competitive salary commensurate with experience.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.
• Make a meaningful impact by helping to build and strengthen families in the Philippines.

Admin Support/Customer Success/Escalations Specialist

Posted 378 days ago

Job Description

Permanent

This is a remote position.

Position Overview : As a Client Success Specialist (Escalations Specialist) at GetmyCourse, you will play a crucial role in maintaining and enhancing the relationship between students, GetmyCourse, and our partner RTOs. You will primarily focus on handling service recovery callouts, managing escalation calls, coordinating certificate releases, and ensuring accurate student allocations.

Key Responsibilities :

• Handle escalated customer issues with professionalism and efficiency to achieve satisfactory resolutions.
• Conduct service recovery callouts to address and resolve student concerns promptly and effectively.
• Coordinate with RTOs to ensure timely release of certificates and accurate allocation of students.
• Maintain meticulous records of all escalations and resolutions for future reference and improvement.
• Collaborate closely with the operations team to streamline processes and improve service delivery.
• Monitor and manage the accuracy of processing cancellation refunds and certificate releasing.
• Act as a liaison between students, RTOs, and internal departments to ensure smooth communication and operations.

KPIs :

• Count of Positive Reviews
• Accuracy on Processing Cancellation Refunds
• Certificate Releasing

Qualifications and Skills :

• Proven experience in a client-facing role, ideally in customer support or client success.
• High attention to detail with a focus on accuracy and quality of work.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Strong interpersonal and communication skills, both written and verbal.
• Problem-solving mindset with the ability to think strategically and execute tactically.
• Capacity to work collaboratively in a team environment and independently when necessary.
• Track record of meeting and exceeding performance metrics and targets.

Benefits :

• WORK FROM HOME FOREVER + AU MORNING SHIFT
• Incentives such as 5-star hotel buffet
• Long term projects in a growing industry where you will make a significant impact on someone\'s career.
• Great exchange rates
• No hefty paypal/upwork fees
• Health Insurance (after 1 year)
• Fun and encouraging culture
• All expenses paid INTERNATIONAL TRAVEL incentive

1229 Makati City, National Capital Region iScale Solutions

Posted 448 days ago

Job Description

Permanent

Responsibilities

• Setup and maintain Virtual applications environments
• Manage firewall, routing and switching
• Supervise monitoring systems and take appropriate actions upon alarm
• Resolve technical issues within prescribed Service Level Agreement
• Communicate with stakeholders through verbal and written means

Requirements :

• Bachelor or Master of Science in an IT-related discipline
• At least 5 years experience in an NOC environment / managed services role
• Proven client interaction experience while following standard operating procedures
• Hands on experience with firewalls (Cisco, Huawei, Fortinet)
• Hands on experience with PRTG network monitor and ticketing systems
• Experience with SentinelOne is a plus
• Experience with VMWare and virtual images deployment
• Hands on experience with Microsoft Defender and VMWare Carbon Black
• Deep knowledge of Linux OS and MS Server 2008R2 / 2012R2/2016 / 2019 / 2022
• Great interpersonal skills, ability to document and analyze issues and resolutions

Benefits :

• Full Time Employment with competitive salary, including night shift additional pay
• HMO coverage

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