Customer Success Associate
3 weeks ago
Responsibilities Ensure quality & on time delivery of services & treatments to new Business and based on agreed schedule and work procedure. Manage, train, and monitor technical specialists. Direct and assign employees on the day-to-day tasks as needed to ensure all aspects of quality service delivery. Develop, recommend and implement policies that would increase service productivity and quality, reduce customer complaints, and controls that would minimize if not eliminate risk & losses to the business. Monitor employee compliance with operational standards, along with other department and company policies and practices. To conduct regular meetings with service team to draw plans, set targets, address issues and concerns, performance review, provide guidance, coaching and support to service staffs. Manage and make appropriate adjustments to staffing levels. Reinforce customer service standards and ensure all employees are focused on always serving the customer. Assist in administrative duties including maintenance of files, records, and all required documentation. Establish performance goals according to company philosophy for employees’ assigned role. Perform personnel management functions that include maintaining discipline and administering performance reviews. Review and make changes to personnel assignments with managers and supervisors to ensure that the best employees are in each position. Coordinate workflow between departments and work areas. Conduct regular quality inspection and customer visit to maintain good business relationship and thus improve customer retention. Requirements Birth Certificate (photocopy) NBI Clearance (original) Police Clearance (original) SSS E1 or ID Pag-ibig Number PhilHealth Number or ID (photocopy) Tax Identification Number (TIN) Quezon City Health Certificate & Occupational Permit Medical Certificate 5 Basic Pre-employment Laboratory Examinations (Chest X-Ray, Fecalysis, Urinalysis, Physical Examination, CBC) COVID-19 Vaccination Card Secondary or Tertiary Diploma / Transcript of Records / True Copy of Grades (photocopy) Certificates and Recognitions (photocopy) COE for last 3 employers (photocopy) #J-18808-Ljbffr
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Customer Success Associate
2 weeks ago
Quezon City, Philippines Pestproph Pest Management Full timeOn-site - Quezon City No Exp Required Bachelor Full-time Job Description Government Mandated Benefits 13th Month Pay We are looking for a dedicated and proactive Customer Success Associate to join our team. This role serves as the team lead for Technical Specialists , supporting the Customer Success Manager in day‑to‑day operations, service delivery, and...
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Customer Success Associate I
4 weeks ago
Quezon City, Philippines RELX Full timeCustomer Success Associate I RELX – Quezon City, National Capital Region, Philippines Job Details Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Technology, Information and Media Responsibilities Support sales and services operations by completing assigned tasks and cases in Salesforce queues,...
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Customer Success Associate
7 days ago
Makati City, National Capital Region, Philippines SeeMeSOL Pte. Ltd. Full time ₱250,000 - ₱600,000 per yearWe are looking for a Customer Success Support Associate to join our team in the Philippines. This is a junior role ideal for someone who is passionate about customer success operations and eager to grow their career in a dynamic, mission-driven environment. You will play a key role in ensuring our clients experience the highest level of support and...
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Customer Success Associate
7 days ago
Makati City, National Capital Region, Philippines Lewis Personnel Management Full timeDrive Client Success in SaaS & RecruitmentFULLY REMOTE ROLE WORKING PHILIPPINE HOURSAre you passionate about ensuring customers achieve real success? We're hiring a Customer Success Associate based in the Philippines to play a pivotal role in maximizing client value and engagement with our cutting-edge SaaS recruitment solutions.In this junior yet impactful...
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Customer Success Associate
7 days ago
Baguio City, Philippines Anytime Fitness Full timePosition: Customer Success Associate Company Overview: Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
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Customer Success Associate
5 days ago
Baguio City, Cordillera, Philippines Anytime Fitness Full time ₱250,000 - ₱400,000 per yearPosition: Customer Success Associate Company Overview: Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
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Customer Success Associate
20 hours ago
Baguio City, Cordillera, Philippines Anytime Fitness Full time ₱250,000 - ₱400,000 per yearPosition: Customer Success AssociateCompany Overview:Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
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Customer Success Associate
3 days ago
Cebu City, Central Visayas, Philippines The HIRD- Philippines Full time ₱220,000 - ₱240,000 per yearCustomer Success Associate | Fresh Graduates Are Welcome | up to 22KOn site Cebu CityQualifications:SHS Graduate, or 2+ years of college (no back subjects), or College Graduate or Old Curriculum.With or without experienceKey Responsibilities:Responsible for providing support for clients by investigating, troubleshooting, and resolving customer issues across...
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Customer Success Associate
2 weeks ago
Cebu City, Central Visayas, Philippines The HIRD Corp. Full time ₱20,000 - ₱25,000 per yearCustomer Success Associate | Fresh Graduates Are Welcome | up to 22KOn-site Cebu CityQualifications:SHS Graduate, or 2+ years of college (no back subjects), or College Graduate or Old Curriculum".With or without experienceKey Responsibilities:Responsible for providing support for clients by investigating, troubleshooting, and resolving customer issues across...
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Customer Success Associate
2 weeks ago
General Santos City (Dadiangas), Philippines Anytime Fitness Full timePosition: Customer Success AssociateCompany Overview:Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
