Customer Success Associate I
2 weeks ago
Customer Success Associate I RELX – Quezon City, National Capital Region, Philippines Job Details Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Technology, Information and Media Responsibilities Support sales and services operations by completing assigned tasks and cases in Salesforce queues, processing Compass/LR forms, and recording account-related activities in internal systems. Manage daily account and customer maintenance, including Tier 3 customer email responses, faculty reach outs (planned/requested), and miscellaneous requests. Ensure data integrity and quality across reporting systems to provide accurate and consistent information for key metrics tracking. Support and implement team initiatives such as customer journey enhancements, account maintenance, and product usage monitoring. Coordinate and schedule meetings for Customer Success Managers (CSMs) and provide back-office support to the sales team as needed. Collaborate with sales, service, and enabling functions (onshore/offshore stakeholders, IT, HR, Finance, etc.) to improve processes, procedures, and overall efficiency. Document and maintain relevant operations process workflows, flyers, desk copies, coding, access, course enrollment, and other operational processes. Proactively contribute to process improvements, provide guidance on tasks, and execute responsibilities aligned with organizational objectives. Perform other duties as assigned. Referrals increase your chances of interviewing at RELX by 2x #J-18808-Ljbffr
-
Customer Success Associate
1 week ago
Quezon City, National Capital Region, Philippines PESTPROPH PEST MANAGEMENT Full time $104,000 - $130,878 per yearJob Overview:We are looking for a dedicated and proactive Customer Success Associate to join our team. This role serves as the team lead for Technical Specialists, supporting the Customer Success Manager in day-to-day operations, service delivery, and administrative functions. The CSA plays a key role in ensuring customer satisfaction, service quality, and...
-
Customer Success Associate
6 days ago
Quezon City, National Capital Region, Philippines PESTPROPH PEST MANAGEMENT Full time ₱216,000 - ₱240,000 per yearJob Overview:We are looking for a dedicated and proactive Customer Success Associate to join our team. This role serves as the team lead for Technical Specialists, supporting the Customer Success Manager in day-to-day operations, service delivery, and administrative functions. The CSA plays a key role in ensuring customer satisfaction, service quality, and...
-
Customer Success Analyst I
4 days ago
Quezon City, National Capital Region, Philippines RELX Full time ₱900,000 - ₱1,200,000 per yearJob SummaryThe Customer Success Team provides direct customer support to exhibitors from the point of sale to post-show lead retrieval. We work with individual exhibitors to help them get the most from our events and are particularly focused on helping them to understand and see the value in our digital and data analysis tools. In doing so, we release the...
-
Customer Success Associate
2 weeks ago
Quezon City, National Capital Region, Philippines FactSet Full time ₱600,000 - ₱1,200,000 per yearFactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and...
-
Customer Success Associate
3 weeks ago
General Santos City (Dadiangas), Philippines Anytime Fitness Full timePosition: Customer Success Associate Company Overview: Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
-
Customer Success Associate
2 weeks ago
General Santos City (Dadiangas), Philippines Anytime Fitness Full timePosition: Customer Success Associate Company Overview: Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
-
Customer Success Associate
1 week ago
Baguio City, Cordillera, Philippines Anytime Fitness Full time ₱250,000 - ₱400,000 per yearPosition: Customer Success AssociateCompany Overview:Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
-
Customer Success Associate
4 days ago
Cebu City, Central Visayas, Philippines Essential Tech Full time ₱1,060,455 per yearAbout UsAt Essential Tech, we believe in more than just IT solutions – we believe in people. Our values guide everything we do:Respectful – Honest and transparent in every interactionSupportive – Teamwork and collaboration at the heart of successFriendly – A positive, relaxed environment for clients and colleaguesEngaged – Flexible, ambitious, and...
-
Customer Success
6 days ago
Quezon City, National Capital Region, Philippines Ramos Garcia and Associates Pty Ltd Full time ₱1,500,000 - ₱3,000,000 per yearCustomer Success & Digital Operations LeadAre you customer-obsessed? Are you tech-savvy? Do you thrive when building digital experiences that delight customers while scaling operations that drive business growth? If this is you, we want to know you.This isn't just a job—it's a mission. If you're ready to grow with us, we're ready for you.Customer focus and...
-
Account Coordinator I Nightshift I Eastwood
3 weeks ago
Quezon City, Philippines MicroSourcing Full timeOverview Account Coordinator I Nightshift I Eastwood at MicroSourcing Location: 1880 Eastwood, Quezon City Work Setup & Shift: Onsite | Night Shift Join to apply for the Account Coordinator I Nightshift I Eastwood role at MicroSourcing. Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or...
