Customer Success Associate

7 days ago


Makati City, National Capital Region, Philippines Lewis Personnel Management Full time

Drive Client Success in SaaS & Recruitment

FULLY REMOTE ROLE WORKING PHILIPPINE HOURS

Are you passionate about ensuring customers achieve real success? We're hiring a Customer Success Associate based in the Philippines to play a pivotal role in maximizing client value and engagement with our cutting-edge SaaS recruitment solutions.

In this junior yet impactful role, you'll be the voice of the customer, driving product adoption, proactively solving challenges, and strengthening client relationships. If you have experience or a strong interest in SaaS and recruitment industries, this is your chance to grow your career in a fast-paced, mission-driven environment.

What You'll Do:

  • Deliver day-to-day operational support for customer success initiatives
  • Gather client insights and advocate for their evolving needs
  • Drive proactive engagement to boost product adoption, retention, and satisfaction
  • Assist onboarding, troubleshooting, and create helpful content (FAQs, guides)
  • Collaborate seamlessly with Sales, Marketing, and Product teams to optimize outcomes

What We're Looking For:

  • 1-2 years experience in customer success, ideally in SaaS or recruitment
  • Exceptional communication and organizational skills
  • A proactive, creative mindset focused on customer value
  • Comfortable remote work and virtual collaboration
  • Strong professionalism and dedication to client success

Elevate your career by helping clients unlock the full potential of our solutions. Apply now and become a key driver of success



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