Customer Success Associate

2 weeks ago

Baguio City, Cordillera, Philippines Anytime Fitness Full time ₱250,000 - ₱400,000 per year

Position: Customer Success Associate

Company Overview:

Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and high-quality fitness options, no matter their fitness level or schedule.

Job Description:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Success Associate. In this role, you will be responsible for ensuring our members have a positive and successful experience at our gym. You will be the first point of contact for any member inquiries, concerns, or feedback and will work closely with our management team to address and resolve any issues.

Key Responsibilities:

  • Greet and check-in members as they enter the gym, providing a warm and welcoming atmosphere
  • Answer phone calls and respond to emails from members, addressing any inquiries or concerns in a timely and professional manner
  • Conduct gym tours for potential new members, highlighting our facilities and services
  • Monitor member activity and enforce gym policies and procedures to ensure a safe and comfortable workout environment
  • Proactively reach out to members to ensure they are satisfied with their experience and address any issues or concerns they may have
  • Collaborate with the management team to develop and implement strategies to improve member retention and satisfaction
  • Attend and participate in team meetings and training sessions to stay updated on company policies, procedures, and promotions
  • Perform other duties as assigned by the management team.

Qualifications:

  • High school diploma or equivalent; college degree preferred
  • 1-2 years of customer service experience, preferably in a fitness or retail setting
  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict resolution abilities
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Passion for health and fitness and a desire to help others achieve their fitness goals
  • Availability to work flexible hours, including evenings and weekends.

If you are a self-motivated and enthusiastic individual who is passionate about helping others achieve their fitness goals, we want to hear from you Join our team at Anytime Fitness and be a part of a company that is dedicated to making a positive impact on people's lives.

  • Community Associate

    1 week ago

    Baguio City, Cordillera, Philippines Emapta Full time ₱400,000 - ₱600,000 per year

    Connect People, Power Communities Be the heart of every community you serve. As a Community Associate, you'll help manage U.S.-based homeowners' associations by handling requests, coordinating with vendors, and supporting seamless property operations-all while building meaningful global connections. Thrive in a role designed for both career growth and...

  • sales associate

    2 weeks ago

    Baguio City, Cordillera, Philippines Development Strategists International Consulting Inc. Full time ₱20,000 - ₱25,000 per year

    WE ARE HIRINGWe are looking for a dedicated and committed Sales Associate who will oversee the Sales of our high quality products. There are incentives awaits plus complete benefits.SALES ASSOCIATE - SM BAGUIOCore Responsibilities:Customer Interaction: Greeting customers, understanding their needs, and guiding them to appropriate products.Sales & Promotion:...

  • SALES ASSOCIATE

    2 weeks ago

    Baguio City, Cordillera, Philippines Ventureslink Management Solutions Full time ₱230,000 - ₱460,000 per year

    A Sales Associate is responsible for:Attracting new customers to a brandImproving brand awareness and boosting salesSharing knowledge of products and answering customers' questionsAssisting with product launches and eventsManaging giveaways and ensuring positive customer experiencesHandling inventory controlJob Type: TemporaryPay: From Php470.00 per...

  • Community Associate

    2 weeks ago

    Baguio City, Cordillera, Philippines bf84843f-b713-4c26-82e6-9f5329f6accf Full time ₱25,000 - ₱50,000 per year

    Connect Communities and Deliver Outstanding Service Across Borders Every community is a building, and every building needs a strategist. Coordinate portfolios, resolve resident requests, and manage operations like a master planner-all while connecting with U.S.-based teams from the Philippines. Elevate your career globally, gain hands-on real estate...

  • Process Associate

    2 weeks ago

    Baguio City, Cordillera, Philippines THOUGHTFOCUS Inc.,PH Full time ₱250,000 - ₱500,000 per year

    Job Summary:We are looking for a highly detail-oriented Process Associate to join our team and support verification-related tasks. The ideal candidate has strong communication skills, a background in BPO or customer service, and is comfortable working with data and digital tools. Experience in financial accounts or real estate is a plus.Key...

  • Relationship Associate

    1 week ago

    Baguio City, Cordillera, Philippines Metropolitan Bank & Trust Company Full time ₱120,000 - ₱180,000 per year

    Be in good hands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Customer Service/Technical Support Representative

    1 week ago

    Baguio City, Cordillera, Philippines eFlexervices Inc Full time ₱200,000 - ₱250,000 per year

    Applicants residing in Baguio City are highly preferred.Who we are:eFlexervices is a BPO company with a legacy spanning 24 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company - we're your partners in success. Our approach is all about finding the perfect match between talent and...

  • Customer Service/Technical Support Representative

    1 week ago

    Baguio City, Cordillera, Philippines eFLEXervices, Inc. Full time

    Applicants residing in Baguio City are highly preferred.Who we are:eFlexervices is a BPO company with a legacy spanning 24 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent...

  • Senior Sales Associate

    2 weeks ago

    Baguio City, Cordillera, Philippines Primer Group of Companies Full time ₱400,000 - ₱600,000 per year

    Job SummaryA Senior Sales Associate is responsible for cash, credit, and e-wallet sales, including banking transactions. He ensures compliance with cashiering processes and reports sales discrepancies. He also conducts store operations reports, inventory, and reporting of defective store equipment.Duties and ResponsibilitiesEnhances sales through effective...

  • Sales Associate

    2 weeks ago

    Baguio City, Cordillera, Philippines The Hiring Hub Full time ₱150,000 - ₱300,000 per year

    Job DescriptionResponsible for developing and executing effective merchandising strategies that align with the company's goals while ensuring customer satisfaction and optimal product performance in the market. This role involves collaboration, analysis, and strategic planning to drive sales growth and maintain strong supplier and customer relationships.Key...