Customer Success Associate

1 week ago

General Santos City Dadiangas, Philippines Anytime Fitness Full time

Position: Customer Success Associate

Company Overview:

Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and high-quality fitness options, no matter their fitness level or schedule.

Job Description:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Success Associate. In this role, you will be responsible for ensuring our members have a positive and successful experience at our gym. You will be the first point of contact for any member inquiries, concerns, or feedback and will work closely with our management team to address and resolve any issues.

Key Responsibilities:

- Greet and check-in members as they enter the gym, providing a warm and welcoming atmosphere

- Answer phone calls and respond to emails from members, addressing any inquiries or concerns in a timely and professional manner

- Conduct gym tours for potential new members, highlighting our facilities and services

- Monitor member activity and enforce gym policies and procedures to ensure a safe and comfortable workout environment

- Proactively reach out to members to ensure they are satisfied with their experience and address any issues or concerns they may have

- Collaborate with the management team to develop and implement strategies to improve member retention and satisfaction

- Attend and participate in team meetings and training sessions to stay updated on company policies, procedures, and promotions

- Perform other duties as assigned by the management team.

Qualifications:

- High school diploma or equivalent; college degree preferred

- 1-2 years of customer service experience, preferably in a fitness or retail setting

- Excellent communication and interpersonal skills

- Strong problem-solving and conflict resolution abilities

- Ability to multitask and prioritize tasks in a fast-paced environment

- Passion for health and fitness and a desire to help others achieve their fitness goals

- Availability to work flexible hours, including evenings and weekends.

If you are a self-motivated and enthusiastic individual who is passionate about helping others achieve their fitness goals, we want to hear from you Join our team at Anytime Fitness and be a part of a company that is dedicated to making a positive impact on people's lives.

  • Customer Success Manager

    1 week ago

    General Santos City (Dadiangas), Philippines Anytime Fitness Full time

    Are you a high-achiever who thrives on ownership, excellence, and helping others succeed? Do you have the grit, energy, and leadership to ensure clients stay motivated, satisfied, and loyal? This is your shot to lead Customer Success at one of the most results-driven fitness brands in the country. Were looking for an elite operator , someone who can balance...

  • Customer Success Manager

    2 days ago

    General Santos, Soccsksargen, Philippines Anytime Fitness Full time ₱1,200,000 - ₱2,400,000 per year

    Are you a high-achiever who thrives on ownership, excellence, and helping others succeed? Do you have the grit, energy, and leadership to ensure clients stay motivated, satisfied, and loyal? This is your shot to lead Customer Success at one of the most results-driven fitness brands in the country. Were looking for an elite operator , someone who can balance...

  • Human Resource Associate

    1 week ago

    General Santos City (Dadiangas), Philippines Anytime Fitness Full time

    Position: Human Resource Associate Company Overview: Anytime Fitness is a global fitness franchise with over 4,000 locations in 30 countries. Our mission is to help people achieve their fitness goals, no matter their age, fitness level, or schedule. We offer convenient 24/7 access to our gyms, state-of-the-art equipment, and personalized training programs....

  • Customer Success Associate

    4 days ago

    Makati City, National Capital Region, Philippines SeeMeSOL Pte. Ltd. Full time ₱250,000 - ₱600,000 per year

    We are looking for a Customer Success Support Associate to join our team in the Philippines. This is a junior role ideal for someone who is passionate about customer success operations and eager to grow their career in a dynamic, mission-driven environment. You will play a key role in ensuring our clients experience the highest level of support and...

  • Customer Success Representative

    3 weeks ago

    General Santos, Soccsksargen, Philippines Insight Therapy Solutions Full time

    OverviewJoin to apply for the Customer Success Representative role at Insight Therapy Solutions.Company OverviewAt Insight Therapy Solutions, we're on a mission to make quality mental healthcare accessible to everyone. As a rapidly growing telehealth provider, we connect people with life-changing therapy and support. We're looking for compassionate and...

  • Customer Success Associate

    1 week ago

    Quezon City, Philippines Instructure, Inc. Full time

    Overview At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative,...

  • Customer Success Associate

    4 days ago

    Cebu City, Central Visayas, Philippines Anytime Fitness Full time ₱150,000 - ₱250,000 per year

    Position: Customer Success Associate Company Overview: Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...

  • Customer Success Lead

    1 day ago

    General Santos, Philippines Abby Care Full time

    Customer Success Lead - Family Growth Associate About Abby Care Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ...

  • Customer Success Associate

    3 hours ago

    Quezon City, National Capital Region, Philippines PESTPROPH PEST MANAGEMENT Full time $104,000 - $130,878 per year

    Job Overview:We are looking for a dedicated and proactive Customer Success Associate to join our team. This role serves as the team lead for Technical Specialists, supporting the Customer Success Manager in day-to-day operations, service delivery, and administrative functions. The CSA plays a key role in ensuring customer satisfaction, service quality, and...

  • Customer Success Associate

    1 week ago

    Makati City, National Capital Region, Philippines SoftwareOne Full time ₱900,000 - ₱1,200,000 per year

    Role Overview:TheCustomer Success Associateplays a pivotal role in supporting SoftwareOne's customers by processing purchase orders (POs) received from the sales team. Build sales orders, coordinate deliveries, validate and ensure final delivery to customers.Join a team handling diverse tasks to enhance business growth with emphasis on efficiency, accuracy,...