
Customer Success Associate
3 days ago
Customer Success Associate | Fresh Graduates Are Welcome | up to 22K
On-site Cebu City
Qualifications:
- SHS Graduate, or 2+ years of college (no back subjects), or College Graduate or Old Curriculum".
- With or without experience
Key Responsibilities:
Responsible for providing support for clients by investigating, troubleshooting, and resolving customer issues across multiple support channels.
Manage and respond to incoming communications from clients on concerns and escalations.
Accurately identify and assess customer needs and provide updates, solutions, and resolutions to achieve satisfaction in accordance with proper communication guidelines.
What We Offer:
Competitive Salary Package (based on experience)
Annual Appraisals
HMO on Day 1
Monthly Incentives & Fun Engagements
20% NIGHT DIFFERENTIAL
PAID TRAINING
COMPLETE BENEFITS PLUUSSS INCENTIVES
PAID TIME OFF
13TH MONTH PAY
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