Customer Success Associate

About UsAt Essential Tech, we believe in more than just IT solutions – we believe in people. Our values guide everything we do:Respectful – Honest and transparent in every interactionSupportive – Teamwork and collaboration at the heart of successFriendly – A positive, relaxed environment for clients and colleaguesEngaged – Flexible, ambitious, and...

Job Description:Be a Client Success Associate in our Cebu onsite team Help customers solve problems and enjoy fast career growth in a top BPO.Responsibilities:Handle customer inquiries via calls or chatProvide accurate solutions and informationMaintain professionalism and quality standardsUpdate customer recordsQualifications:Senior High or College LevelGood...

About KarbonKarbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.We have customers in 34 countries and have grown into...

About Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...

Role: Customer Success ManagerWork Set Up: Work From HomeSalary Package: Very CompetitiveCandidates from the Philippines, Japan, India, and Malaysia are accepted.Language Proficiency:• Japanese - N1• English – B2Minimum Skill Requirements:• At least 1-2 years B2B/Account Management experience• Account Management Experience• Experience providing...

Main purpose of role:The CSL will provide an exceptional experience for customers both directly and alongside your wider team. Support partners through their onboarding journey to deliver maximum value from products and services whilst establishing and strengthening customer relationships. As a CSL, meet and exceed our customers goals and objectives, driving...

DescriptionRole: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Philam Life bldg., Cebu Business Park, Bo. Luz, Cebu CityOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is...

Position Overview:As we scale our global team, we are seeking Bilingual Customer Success Representatives with over 2 years of experience in post-sales activities. In this role, you will be responsible for ensuring our customers' success by enhancing their product adoption, improving satisfaction levels, and utilizing their feedback to influence product...

About the RoleSupport the Customer Success team in building and maintaining strong relationships. Assist Senior CSMs on high-value or strategic accounts by helping with communication, task coordination, and follow-up. Help to ensure customers see value and success with Karbon. Drive product adoption through proactive check-ins, usage insights, and...

About KarbonKarbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.We have customers in 34 countries and have grown into...