Customer Success Associate
6 hours ago
Customer Success Associate | Fresh Graduates Are Welcome | up to 22K
On-site Cebu City
Qualifications:
- SHS Graduate, or 2+ years of college (no back subjects), or College Graduate or Old Curriculum".
- With or without experience
Key Responsibilities:
Responsible for providing support for clients by investigating, troubleshooting, and resolving customer issues across multiple support channels.
Manage and respond to incoming communications from clients on concerns and escalations.
Accurately identify and assess customer needs and provide updates, solutions, and resolutions to achieve satisfaction in accordance with proper communication guidelines.
What We Offer:
Competitive Salary Package (based on experience)
Annual Appraisals
HMO on Day 1
Monthly Incentives & Fun Engagements
20% NIGHT DIFFERENTIAL
PAID TRAINING
COMPLETE BENEFITS PLUUSSS INCENTIVES
PAID TIME OFF
13TH MONTH PAY
-
Customer Success Associate
2 weeks ago
Cebu City, Central Visayas, Philippines Essential Tech Full time ₱1,060,455 per yearAbout UsAt Essential Tech, we believe in more than just IT solutions – we believe in people. Our values guide everything we do:Respectful – Honest and transparent in every interactionSupportive – Teamwork and collaboration at the heart of successFriendly – A positive, relaxed environment for clients and colleaguesEngaged – Flexible, ambitious, and...
-
Client Success Associate – Cebu
5 hours ago
Cebu City, Central Visayas, Philippines Metacom Full time ₱250,000 - ₱500,000 per yearJob Description:Be a Client Success Associate in our Cebu onsite team Help customers solve problems and enjoy fast career growth in a top BPO.Responsibilities:Handle customer inquiries via calls or chatProvide accurate solutions and informationMaintain professionalism and quality standardsUpdate customer recordsQualifications:Senior High or College LevelGood...
-
Associate Customer Success Manager
2 weeks ago
Cebu City, Central Visayas, Philippines Karbon Full time ₱1,200,000 - ₱2,400,000 per yearAbout KarbonKarbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.We have customers in 34 countries and have grown into...
-
Customer Success Lead
2 weeks ago
Cebu City, Central Visayas, Philippines Abby Care Full time ₱900,000 - ₱1,200,000 per yearAbout Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...
-
Customer Success Manager
1 week ago
Cebu City, Central Visayas, Philippines HOD HR HUB (H³) Full time ₱1,200,000 - ₱2,400,000 per yearRole: Customer Success ManagerWork Set Up: Work From HomeSalary Package: Very CompetitiveCandidates from the Philippines, Japan, India, and Malaysia are accepted.Language Proficiency:• Japanese - N1• English – B2Minimum Skill Requirements:• At least 1-2 years B2B/Account Management experience• Account Management Experience• Experience providing...
-
Customer Success Coordinator
2 weeks ago
Cebu City, Central Visayas, Philippines Momentive Software Full time ₱80,000 - ₱120,000 per yearJob DescriptionDUTIES & RESPONSIBILITIES:Partner with sales, account management, and client relationship management teams to train employees on product updatesBasic knowledge of platform system and toolsDevelop and maintain strong client relationship throughout the customer lifecycleProvide best practices to clientsStrive for excellent customer service and...
-
Customer Service Associate
6 hours ago
Cebu City, Central Visayas, Philippines Amazon Full time ₱180,000 - ₱360,000 per yearDescriptionRole: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Philam Life bldg., Cebu Business Park, Bo. Luz, Cebu CityOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is...
-
Bilingual Customer Success
2 weeks ago
Cebu City, Central Visayas, Philippines Expounder Corp. Full time ₱1,200,000 - ₱2,400,000 per yearPosition Overview:As we scale our global team, we are seeking Bilingual Customer Success Representatives with over 2 years of experience in post-sales activities. In this role, you will be responsible for ensuring our customers' success by enhancing their product adoption, improving satisfaction levels, and utilizing their feedback to influence product...
-
Customer Success Specialist
1 week ago
Cebu City, Central Visayas, Philippines Hire Overseas Full time $30,000 - $60,000 per yearWe're looking for a Customer Success Specialist professional who loves helping people and can provide quick, thoughtful, and accurate support to our community of parents and caregivers.You'll be part of a small, mission-driven team focused on improving children's gut health. This role is perfect for someone who enjoys problem-solving, thrives in fast-moving...
-
Customer Success ManagerNew
2 weeks ago
Cebu City, Central Visayas, Philippines Karbon Full time ₱1,500,000 - ₱3,000,000 per yearAbout KarbonKarbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.We have customers in 34 countries and have grown into...