Customer Success Associate

Customer Success Associate | Fresh Graduates Are Welcome | up to 22KOn-site Cebu CityQualifications:SHS Graduate, or 2+ years of college (no back subjects), or College Graduate or Old Curriculum".With or without experienceKey Responsibilities:Responsible for providing support for clients by investigating, troubleshooting, and resolving customer issues across...

Job Description:Be a Client Success Associate in our Cebu onsite team Help customers solve problems and enjoy fast career growth in a top BPO.Responsibilities:Handle customer inquiries via calls or chatProvide accurate solutions and informationMaintain professionalism and quality standardsUpdate customer recordsQualifications:Senior High or College LevelGood...

About KarbonKarbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.We have customers in 34 countries and have grown into...

Customer Success Manager (Team Lead)Location: Onsite – Cebu-basedEmployment Type: Full-time, PermanentTahche is looking for an experienced Customer Success Manager (Team Lead) to oversee and drive the Customer Success function. This role is management-level, leading a team of Customer Success specialists, advocating for clients, and ensuring long-term...

The Customer Care Associate (CCA) plays a vital role in providing exceptional patient support and customer service in a U.S. healthcare BPO environment. The position is primarily responsible for managing inbound and outbound calls, assisting patients with billing inquiries, account balances, insurance concerns, and payment processing, while ensuring...

Main purpose of role:The CSL will provide an exceptional experience for customers both directly and alongside your wider team. Support partners through their onboarding journey to deliver maximum value from products and services whilst establishing and strengthening customer relationships. As a CSL, meet and exceed our customers goals and objectives, driving...

DescriptionRole: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Philam Life bldg., Cebu Business Park, Bo. Luz, Cebu CityOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is...

Position Overview:As our client company scale their global team, they are seeking Bilingual Customer Success Representatives with over 2 years of experience in post-sales activities. In this role, you will be responsible for ensuring our client company's customers' success by enhancing their product adoption, improving satisfaction levels, and utilizing...

Job Responsibilities:Team Leadership & Pre-Sales TrainingBuild, train, and lead a high-performing team of Customer Success Agents who will manage all inbound inquiries on platforms like Shopee, Lazada, Facebook, Tiktok, and more.Develop a comprehensive training program to make your team experts on our products, promotions, and brand voice, enabling them to...

Job Description:DUTIES & RESPONSIBILITIES:Partner with sales, account management, and client relationship management teams to train employees on product updatesBasic knowledge of platform system and toolsDevelop and maintain strong client relationship throughout the customer lifecycleProvide best practices to clientsStrive for excellent customer service and...