
Tech Support
5 days ago
Technical Support Representative – UK Tech Account (Entry Level) Location: Insular Building, Cebu City Schedule: Shifting Work Setup: Onsite Qualifications: High School Graduate (Old Curriculum) / SHS Graduate / ALS Passer Open to Freshers (0–6 months call center experience) Excellent English Communication Skills (B2 CEFR level) With or without technical background Preferably with IT-related course or technical work exposure Willing to work on shifting schedules and in an onsite setup Key Responsibilities – Tech Support Associate (BPO) Troubleshoot technical issues related to hardware, software, or network via phone, chat, or email. Deliver excellent customer service by providing clear and effective solutions. Log and document all interactions accurately in internal systems. Escalate complex problems to higher-level support when needed. Meet performance targets such as response time, resolution rate, and customer satisfaction. Stay updated on product knowledge, tools, and troubleshooting techniques. Follow company policies on data security and customer privacy. Account Details: UK-Based Technical Support Account Voice Support (WOSA) Compensation & Benefits: Monthly Salary: PHP 21,000 Paid Training Provided 22 Paid Leaves HMO Coverage 13th Month Pay Complete Government Mandated Benefits Kickstart Your BPO Career Today Whether you're a fresh graduate or looking to pivot into the tech support industry, this is your chance to join a dynamic, growth-oriented team. Apply now and start your BPO journey in Cebu City #J-18808-Ljbffr
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Assoc Tech Support Analyst II
4 weeks ago
Cebu City, Philippines Optum Full timeJoin to apply for the Assoc Tech Support Analyst II role at Optum Join to apply for the Assoc Tech Support Analyst II role at Optum Get AI-powered advice on this job and more exclusive features. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will...
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Business Development Supervisor
2 weeks ago
Cebu City, Philippines Rapid Tech Full timeRapid Technologies, Inc. Established in 2020, Rapid Technologies, Inc. provides the best low cost, high quality, and branded MAR Certified refurbished computers and laptops nationwide. As a value-added service to our customers, Rapid Tech also provides co-managed IT hardware support services for the units we supply. Rapid Tech is a fast-growing IT solutions...
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SaaS Application Support Analyst
2 days ago
Makati City, National Capital Region, Philippines Tech Mahindra Full time ₱900,000 - ₱1,200,000 per yearWe're Hiring:SaaS Application Support AnalystWork Where People MatterAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around...
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Telco Tech
1 week ago
Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱15,000 - ₱30,000 per yearWe are hiring Customer Service Representatives for our Telco Tech Account In this role, you will assist customers with technical concerns related to telecommunications services such as mobile, internet, and cable. You'll handle inquiries, troubleshoot service issues, and guide users through device setups and connectivity problems. Your goal is to deliver...
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Associate Tech Support Analyst II
4 weeks ago
Cebu City, Philippines UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...
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Customer Support Executive
2 days ago
Cebu City, Central Visayas, Philippines PEARL Full time ₱250,000 - ₱500,000 per yearWork Arrangement: Fully remoteWork Schedule: 8-hour shifts during off-peak UK hours, aligned to U.S. East Coast, West Coast, and Asia-based client time zonesExample shifts may run between 6:00AM - 2:00PM GMT+8, with flexibility for week 1 of onboardingJob Type: Independent Contractor, Full-time.Salary Range: Based on experience, to be discussed during the...
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Quality Manager- Cebu Site
4 weeks ago
Cebu City, Philippines Tech Mahindra Full timeOverview At Tech Mahindra Philippines, we’re a Certified Great Place to Work where growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world. Why You’ll Love It Here Growth you can see – promotions and career paths await...
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Cebu City, Central Visayas, Philippines Tasks Everyday | Teams Full time ₱1,200,000 - ₱2,400,000 per yearDetailsTASKSEVERYDAYWorld's leading Virtual Assistant and customer service company since 2003. Featured on CNN, CBC and a lot of media for our services. With offices around the Globe and headquartered in the US & offices at India and PhilippinesWe are looking for:TRAINING MANAGER FOR LEADING US TECH SUPPORT ACCOUNT Job ResponsibilitiesIdentify and assess...
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Quality Manager- Cebu Site
1 week ago
Cebu City, Central Visayas, Philippines Tech Mahindra Full time ₱900,000 - ₱1,200,000 per yearWe're Hiring: Quality ManagerWork Where People MatterAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.Why...
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Real Time Analyst
2 weeks ago
Cebu City, Central Visayas, Philippines Ethos Support Full time ₱1,200,000 - ₱3,600,000 per yearJob SummaryThe Real-Time Analyst is responsible for monitoring and managing the real-time performance across multiple queues and accounts. This role involves analyzing data, identifying trends, and making recommendations to ensure optimal staffing levels and service levels are maintained. The Real-Time Analyst works closely with the operations team to...