Supervisor – Healthcare Support Operations

5 days ago

Cebu City, Philippines Ideal Tech Staffing Full time

At Ideal Tech Staffing , we go beyond staffing—we partner with healthcare practices in the U.S. to deliver reliable, secure, and efficient support. Ideal Tech Staffing is seeking for a Supervisor who will oversee daily operations, guide team members, and ensure performance targets are met. Key Responsibilities Supervise and manage daily operations of assigned teams. Monitor team performance and ensure compliance with company standards. Provide coaching, training, and performance feedback to team members. Prepare and submit accurate reports on performance and compliance. Ensure strict adherence to HIPAA, data security, and company policies. Qualifications At least 3 years of supervisory experience in BPO, healthcare, or customer support. Strong leadership, communication, and problem-solving skills. Must be Cebu-based and willing to work on-site. Comfortable with the evening shift (EST schedule). What’s in it for You? Competitive salary Annual performance-based increase Premium pay on holidays HMO coverage with 1 free dependent Monetized leave conversion Location: 12th Floor, 1 Nito Building, Archbishop Ave., Apas, Cebu City Work Set-up: On-site | 8PM–5AM | Fixed Weekends Off Interested applicants may send their updated resume to: #J-18808-Ljbffr

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