IT Support Specialist

21 hours ago

Cebu City, Central Visayas, Philippines Evo Tech Software Solutions Inc Full time ₱80,000 - ₱120,000 per year

Who We Are

Evo Tech Software Solutions Inc.
is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses to excel in today's market.

By design, we combine your vision for your brand with our creative and technical capabilities to design the right user experience. We make sure that your customers or users discover your product not only appealing, but also useful.

Empowering your company with cutting-edge software solutions. Our skilled team adapts to tech trends, ensuring your excellence in innovation through development.

With BPO, we aim to enhance efficiency and service delivery with our versatile business support. We evolve to offer swift, improved customer service solutions.

About Us

DAS Inc, is a global tech solutions provider and the developer of DASTrader PRO and other trading platforms is committed to delivering exceptional IT services and comprehensive online brokerage solutions for Stock Trading. These services include direct access trading applications, browser-based trading, and order management systems. As a market data and connectivity provider, DAS Inc. partners with major North American Exchanges such as Nasdaq, NYSE, TSX, CBOE, CME, and CBOT. Our products feature direct access order routing, real-time market data, and advanced trading capabilities, enhancing the trading experience with low-latency execution and robust risk management. We're expanding our offering to support overnight trading to Asia and looking for a motivated IT Support Specialist to help us keep our systems running smoothly.

What You'll Do

This is a
paid 60-day internship role,
with the opportunity for a full-time offer after successful completion. Fully remote, the specialist will handle technical support and troubleshooting for helpdesk inquiries and other IT-related issues.

Responsibilities:

  • Provide Level 1 and 2 support for hardware, software, and networks issues.
  • Troubleshoot Windows Server OS, Office 365, VPN, FIX, and application support to our proprietary software interfaces to our customers during 20/5 hours of trading.
  • Respond to support tickets via email, phone, and teams chat.
  • Assist with onboarding/offboarding (account setup, device provisioning).
  • Document issues and resolutions accurately.
  • Collaborate with global IT teams and escalate complex issues as needed.
  • Working hours 5 days weekly during Asia hours.

What We're Looking For:

  • 1–3 years of experience in IT support or helpdesk roles.
  • Strong knowledge of Windows 10/11, Microsoft Office 365, and basic networking.
  • Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk).
  • Excellent communication and problem-solving skills.
  • Ability to work independently and prioritize tasks.
  • Multilingual in English, Mandurian, Japanese language skills are a plus.
  • Experience in Finance, Investing, and Stock Trading is strongly preferred.

Bonus Skills

  • IT certifications (CompTIA A+, Microsoft, ITIL).
  • Experience in multinational or bilingual environments.
  • Working knowledge with VPN, SQL database and Python scripting.

  • Compensation and Benefits Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Incorporated Full time ₱900,000 - ₱1,200,000 per year

    Compensation and Benefits SpecialistLocation: On-site (IT Park Cebu City)We're seeking a Compensation and Benefits Specialist to join our HR team. This role plays a key part in ensuring accurate payroll processing, benefits administration, and compliance with government regulations. The ideal candidate has strong attention to detail, excellent organizational...

  • Customer Support Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Dynata Full time ₱600,000 - ₱1,200,000 per year

    Customer Support SpecialistWe are seeking a proactive and customer-focusedCustomer Support Specialistto join our growing Customer Care Support team. This role is responsible for delivering exceptional process and product-related assistance to our business clients, ensuring their satisfaction and success with our solutions. The ideal candidate will have...

  • Technical Support Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines The Methodical Group Full time ₱600,000 - ₱1,200,000 per year

    Technical Support SpecialistFully RemoteFull Time | Night Shift | ESTWe are looking for team members who take pride in their work and seek to consistently improve themselves, their skills, and their knowledge. If this sounds like you–and the type of work environment where you'd thrive–we hope you'll join usAbout the Role:Our technical support team serves...

  • Operations Support Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱200,000 - ₱250,000 per year

    We are looking for a detail-oriented and proactive Operations Support Specialist to join our Cebu City team. The role is responsible for providing administrative and operational assistance to ensure smooth daily business processes. You will handle data management, coordinate with various departments, monitor workflow efficiency, and support the...

  • Technical Support Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Wipro Full time ₱204,000 - ₱250,000 per year

    Wipro is hiring a Full time Technical Support Specialist role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱17,000 - ₱20,000 per month

  • Tier II IT Support Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines Neostella Full time ₱400,000 - ₱800,000 per year

    At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We're relentlessly customer-centric. Everything we do is in service...

  • PPC & Digital Marketing Specialist

    7 days ago

    Cebu City, Central Visayas, Philippines SCALE UP BUSINESS SUPPORT OPC Full time ₱900,000 - ₱1,200,000 per year

    About the Role: We're looking for a detail-oriented and analytical PPC & Digital Marketing Specialist to join our growing marketing team. This role focuses on managing pay-per-click campaigns, conducting keyword research, supporting SEO initiatives, and assisting with cross-channel digital marketing projects. If you're data-driven, creative, and passionate...

  • IT Support Specialist

    3 days ago

    Cebu City, Central Visayas, Philippines St Trinity Property Group Full time ₱450,000 - ₱900,000 per year

    About the Role:The IT Support Specialist is responsible for supporting the organization's IT landscape from a systems and integrations perspective. Operating remotely, this role focuses on application troubleshooting, API integrations, automation workflows, and user support.Key Responsibilities:Remote Systems Support & MaintenanceResolve support tickets...

  • Training Support Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Lexmark Full time ₱900,000 - ₱1,200,000 per year

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Training Support Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Lexmark Research & Development Corporation Full time ₱288,000 - ₱360,000 per year

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...