Crm Manager

Marketing Automation Specialist — Philippines (Hybrid) – Permanent

Location: 1770 Muntinlupa City, National Capital Region. Posted 89 days ago.

We are seeking a Marketing Automation Specialist with a proven track record in stakeholder management, marketing automation, and ideally cloud technology. This role requires a professional with at least 4-5 years of experience in managing and optimizing marketing automation processes, particularly within Salesforce Marketing Cloud and Customer Data Platforms (CDP). The specialist will work as part of a collaborative team within a global marketing stakeholders community, overseeing requests, providing training, following marketing processes, governance, and best practices. Tasks are directed by the Corporate Communications Support Team Manager, Marketing Automations Manager and the Global Head of Web and Marketing Technology.

Responsibilities

• Serve as primary point of contact for stakeholders across global teams; capture, prioritize, and implement requirements within marketing automation platforms.
• Manage completeness of requests and related documents submitted to the marketing automation request queue.
• Design and implement advanced, multi-channel marketing automation campaigns using templates; ensure compliance with governance, brand guidelines, and best practices.
• Deep knowledge of Salesforce Marketing Cloud; apply concepts like multi-channel campaigns, retargeting, and campaign optimization.
• Train internal stakeholders on tools and processes; mentor Level 1 Marketing Automation Specialists; provide feedback to improve team performance.
• Co-manage configuration of webinars and surveys; train marketers on tool usage and cross-channel promotions.
• Support tool integrations and ensure adherence to industry best practices.
• Conduct comprehensive QA on campaigns; ensure compliance with processes, governance, brand guidelines, and best practices.
• Meet Marketing Automation team SLAs; respond within 24 hours and complete requests within agreed schedules.
• Collaborate across functions to enable seamless campaign execution and participate in continuous improvement initiatives.
• Stay updated on marketing automation trends and suggest process improvements.

Requirements

• Bachelor’s degree in information management, marketing, communications or equivalent.
• Strong analytical skills with attention to detail, accuracy, and validity.
• Experience in web publishing and supporting technologies (HTML, CSS, Adobe Photoshop) is advantageous.
• 1-2 years of hands-on HTML/CSS (mandatory).
• Stakeholder management experience; IT background preferred.
• 1-2 years of Eloqua Marketing Automation experience is a plus.
• Excellent written and verbal communication skills.
• Fresh graduates with HTML/CSS knowledge may apply.

Benefits

• Hybrid work arrangement; expect 1-2 days in the office per week.
• Flexible shift within 10:00–22:00 window.
• Company-provided tools and equipment.

CRM (Zoho) Specialist — PERMANENT Work from Home — AU Morning Shift

Location: 1631 Taguig, National Capital Region. Posted 227 days ago.

Job Description: Permanent; remote position.

Job Title: Zoho CRM Specialist | Location: Remote (Permanent Work from Home) | Work Schedule: Australian Morning Shift | Rate: 45k PHP/month (increase after 3 months based on performance); HMO in first year.

About the Role: We are seeking a detail-oriented Zoho CRM Specialist to manage, optimize, and customize our Zoho CRM system to enhance business processes and drive productivity. You will work with multiple teams to ensure seamless integration and automation across platforms.

Key Responsibilities

• Administer, configure, and optimize Zoho CRM and Zoho One to meet business needs.
• Design, develop, and implement automation workflows, custom functions, and integrations within the Zoho ecosystem.
• Troubleshoot and resolve technical issues related to Zoho CRM and integrations.
• Manage and maintain Zoho applications and other modules as needed.
• Provide training and support on Zoho CRM functionalities and best practices.
• Analyze CRM data to provide actionable insights and reports for decision-making.
• Collaborate with stakeholders to customize modules, fields, and reports to align with company objectives.
• Ensure data integrity, security, and compliance with best practices.

Requirements

• Minimum 3 years of experience managing and configuring Zoho CRM.
• Strong understanding of CRM workflows, automation, and customization.
• Experience integrating Zoho with other platforms using APIs and third-party tools.
• Familiarity with Zoho One and other modules is a plus.
• Strong analytical and problem-solving skills; excellent communication and training skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits

• Permanent Work from Home; Australian Morning Shift.
• HMO on first year; company-sponsored perks and culture.

Marketing Automation Specialist — Bacoor, Cavite

Location: Bacoor, Cavite. Posted today.

Job Description: Marketing Automation Specialist responsible for managing the marketing automation platform and leveraging its capabilities. Work with designers, developers, and project managers to implement programmatic and operational initiatives via the marketing automation platform.

Responsibilities

• Maintain Marketing Automation integration with CRM and assist in integrating additional platforms.
• Evaluate campaign metrics and report on performance to the marketing team.
• Define KPIs, create reports, analyze campaigns, and propose improvements.
• Manage marketing automation efforts, stay current with best practices, strategies, and industry standards.
• Plan and perform A/B testing to optimize productivity, conversions, ROI, and growth.
• Support Marketo and Salesforce operations (lead lifecycle, lead scoring, lead nurturing, segmentation, data cleansing).

Requirements

• Proven marketing automation experience; knowledge of Marketo or similar is preferred.
• Strong database management knowledge; excellent communication and training skills.
• Ability to manage multiple tasks with minimal supervision; strong project management and analytical skills.
• Ability to think critically and exercise discretion with attention to detail.

Benefits

• Permanent work from home; Australian morning shift.
• Competitive salary from Php 30,000/month; yearly bonus; company events; health insurance.

Additional Notes

Location: Bacoor City, Cavite. Relocation/commuting details may apply.

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