Customer Support Specialist

3 weeks ago

Pangasinan Philippines Buscojobs Full time

Customer Service Representative — Cebu IT Park

Posted 1 day ago

Job Description

Join Our Team as a Customer Service Representative - Cebu IT Park

Salary: Up to ₱26,000 + Sign-On Bonus. Newbie-friendly virtual interview process. No experience required.

What You’ll Do:

  • Answer inbound calls, address inquiries, and provide information about products and services.
  • Resolve issues in a professional and friendly manner.
  • Maintain positive customer interactions and meet team performance targets.

Who We're Looking For:

  • Fresh graduates, undergraduates, high school graduates, and experienced professionals welcome.
  • Strong communication skills and basic computer proficiency.

What We Offer:

  • Competitive salary up to ₱26,000 monthly
  • Sign-On bonus and comprehensive training
  • Virtual hiring process and onboarding
  • Flexible, newbie-friendly environment

Qualifications:

  • HS/SHS graduate or higher
  • Willing to work onsite or virtually as required
Customer Service Representative — Onsite/Virtual (Cebu IT Park)

Posted today

Job Description

We are hiring for Customer Service Representatives to join our Cebu IT Park site. Onsite/virtual process with shifting schedules. Earn 18K-24K per month plus a 15K sign-on bonus.

Responsibilities:

  • Handle inbound/outbound calls and provide product information
  • Resolve customer concerns and document interactions
  • Maintain accurate records and ensure service quality

Qualifications:

  • HS/SHS graduate or higher
  • Willing to work onsite and on a shift schedule
  • Good English communication and customer-service mindset

Job Type: Full-time

Customer Service Assistant — Reception/Operations

Posted today

Job Description

Provide knowledgeable and efficient service at reception. Ensure tenants, customers, and stakeholders receive excellent customer experience.

Responsibilities:

  • Process permits, passes, IDs; receive and distribute mail
  • Maintain contact lists and respond to inquiries
  • Ensure compliance with policies, safety, and security

Qualifications:

  • Customer service experience or related role
  • College graduate; good communication and computer skills
  • Able to work flexible schedules

Job Type: Full-time

Customer Service Representative — Pioneer Account

Posted today

Job Description

Handle customer inquiries via phone, email, or chat. Provide accurate information, resolve concerns, and document interactions. Onsite Cebu IT Park with virtual application process.

Responsibilities:

  • Handle customer inquiries and resolve concerns
  • Meet quality and performance targets; maintain CRM records
  • Collaborate with teams to improve service delivery

Qualifications:

  • No prior BPO experience required — fresh graduates welcome
  • Good communication and problem-solving skills
  • Willing to work onsite at Cebu IT Park

Perks:

  • Salary up to ₱26,000; Sign-On bonus; monthly incentives
  • HMO and benefits; career growth opportunities
Why Join Us

We offer a range of customer service roles with flexible onsite/virtual options, comprehensive training, and opportunities for advancement. All postings include clear responsibilities and qualifications, with a focus on customer service excellence.

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