Technical Customer Support Specialist

System Implementation and Support Specialist

Posted 1 day ago

Job Description

System Implementation and Support Specialist

Qualification:

• Graduate of Information Technology, Computer Science, Industrial Engineering, Logistics and Supply Chain Management, or any related field.
• At least 6 months to 1 year with warehousing or delivery route planning.
• Fresh Graduates are welcome to apply

Responsibilities:

• Responsible for providing the technical and functional support for the logistics-related system.
• Ensures that system configuration aligns with operational requirements through data gathering, analysis, testing, and continuous improvement.
• Acts as a bridge between logistics operations and technical teams, ensuring data integrity, supporting successful deployment, customer service excellence, and business alignment.

Customer Service Representative

Posted 1 day ago

Job Description

Join Our Team as a Customer Service Representative - Cebu IT Park

Up to ₱26,000 Salary + ₱0,000 Sign-On Bonus

Newbie-Friendly Virtual Interview Process - No Experience Needed

Looking for a fresh start or a new career? We are hiring enthusiastic Customer Service Representatives at our Cebu IT Park site. Whether you're a new graduate, a high school graduate, or someone with no experience in customer service, we want YOU

What We Offer:

• Competitive Salary: Earn up to ₱26,000 per month + ₱0,000 Sign-On Bonus once you get your offer
• Fresh Start-Friendly: Open to all applicants — training and support provided
• Virtual Hiring Process: Complete interviews from home with guidance for a high pass rate
• Newbie-Friendly Accounts: Ongoing guidance and mentorship
• Fun & Supportive Culture: Growth-focused team

What You'll Be Doing:

• Answering Inbound Calls: Address customer inquiries and provide product information
• Resolving Issues: Provide solutions in a professional and friendly manner
• Providing Excellent Service: Ensure positive and meaningful customer interactions
• Meeting Targets: Help achieve team goals

Who We're Looking For:

• Fresh Graduates: Great starting point for your career
• Undergraduates: Willing to learn and grow
• High School Graduates: Open to applicants with high school diploma
• Experienced Professionals: BPO experience welcome

• Skills We Value:

• Strong communication skills (clear, friendly, professional)

• Basic computer proficiency (online systems and tools)
• Positive attitude and willingness to learn
• Customer-focused mindset

Why You Should Apply:

• Excellent Compensation: Up to ₱2 00 monthly salary + sign-on bonus
• Career Growth: Advancement and skills development
• Comprehensive Training
• High Passing Rate with tips/guidelines
• Flexible Work Setup

Location: Cebu IT Park, Cebu

Job Details:

• Onsite/Virtual Process
• Onsite Work Setup and Shifting Schedule
• Earn 18K-24K per month

Qualifications:

• HS/SHS Graduate
• With or without BPO experience
• Amenable to work onsite and on a shifting schedule
• Can start ASAP

Customer Service Assistant

Posted 1 day ago

Job Description

As the Customer Service Assistant, you will provide knowledgeable and efficient service at the reception area. Your role is to ensure that all tenants, customers, and other relevant stakeholders receive excellent customer experience.

Responsibilities:

• Processing of work permits, gate, entry and temporary passes, IDs and other forms requested.
• Receives packages, letters, and memos for distribution to concerned personnel.
• Monitoring submission of reply slips for tenant memos.
• Keep and update telephone numbers, contact persons, operating hours and authorized signatories of tenants.
• Promptly answers telephone calls, screen inquiries and relay the same to concerned department.
• Receives inquiries from walk-in internal and external customers, screens and relay the same to concerned department.
• Compliance with policies and procedures.
• Ensure cleanliness and orderliness of work area.
• Ensure compliance with safety and security.

Qualifications:

• Customer service or other relevant work experience.
• College graduate of any course
• Good communication skills and computer skills including MS Office applications.
• Amenable to flexible schedule.

Job Type: Full-time

• Company events
• Health insurance
• Opportunities for promotion

Education:

• Bachelor's (Required)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

Customer Service Representative

Posted 1 day ago

Job Description

Customer Service Representative (Work Onsite | Virtual Process | Cebu IT Park | Up to 25K Salary)

Cebu IT Park, Cebu City

Full-Time Position

Salary: Up to PHP 25,000 Package

Work Onsite | Virtual Hiring Process

Open for Newbies and Tenured Candidates

Job Highlights

• Virtual Recruitment Process – Fast and hassle-free
• Work Onsite at Cebu IT Park – Premier business location
• Up to 25K Total Compensation Package
• Career Growth Opportunities
• Welcoming both Fresh Graduates and Tenured Professionals

Job Description

Join one of the top BPO companies in the country and be part of a dynamic team providing exceptional customer service to global clients. We're looking for enthusiastic, solution-oriented individuals ready to grow with us

Responsibilities:

• Handle inbound and/or outbound customer service calls
• Provide accurate information and resolve customer concerns effectively
• Record customer interactions in the system with attention to detail
• Maintain a high level of professionalism and empathy at all times

Qualifications:

• Open to new graduates, career shifters, and tenured professionals
• Must be willing to work onsite at Cebu IT Park
• Good English communication skills (verbal and written)
• Amenable to shifting schedules, including weekends and holidays
• With or without BPO experience

Why Join Us:

• Competitive base salary with high incentive potential
• Paid training and opportunities for promotion
• HMO, employee discounts, onsite parking, and other benefits
• Supportive, inclusive, and performance-driven work environment

Apply Now and take the next step in your sales career.

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