IT Operations Specialist

2 days ago

Philippines Peak Support Full time $4,000 - $6,000 per year
:

We are seeking an experienced IT Operations Specialist to join our team and provide technical assistance and support to end users within our organization. The primary focus of this role will be managing basic to intermediate tasks in the Microsoft 365 Admin Center and Azure AD, while also providing general hardware and software support to ensure smooth operations for all employees. The ideal candidate should possess strong technical knowledge, excellent troubleshooting skills, and the ability to communicate effectively with end users and external vendors.

Responsibilities:

The responsibilities include but not limited to the following:

  • Manage tasks within the Microsoft 365 Admin Center and Azure AD, including user account creation, modification, and deletion, group management, security configurations, and access controls.
  • Provide technical support and troubleshooting for end users' hardware and software issues, including laptops, and other peripheral devices.
  • Respond promptly to user inquiries, diagnose, and resolve technical problems efficiently, and escalate complex issues to appropriate teams if necessary.
  • Assist users with requests related to software installations, updates, and configuration settings, ensuring compatibility and compliance with organizational policies.
  • Collaborate with cross-functional teams to implement and maintain IT infrastructure, including network connectivity, email systems, and security measures.
  • Perform regular system maintenance, including monitoring and optimization of system performance, security patches, and software updates.
  • Create and maintain accurate documentation of IT procedures, user guides, and knowledge base articles for self-help resources.
  • Handle ad hoc tasks, projects, and assignments as assigned by IT management.
  • Liaise with external vendors and service providers to coordinate support and troubleshoot issues.
  • Any other tasks instructed by the management.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • Proven experience as an IT Support Specialist or similar role, with a focus on Microsoft 365 and Azure AD administration.
  • Strong knowledge of Microsoft 365 applications, such as Exchange Online, SharePoint, Teams, and OneDrive, and ability to troubleshoot related issues.
  • Familiarity with Azure AD, including user management, security groups, conditional access, and single sign-on configurations.
  • Proficiency in Windows and macOS operating systems, hardware troubleshooting, and software installation and configuration.
  • Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues independently or by collaborating with relevant teams.
  • Strong communication skills, both written and verbal, to effectively assist end users and communicate with vendors.
  • Ability to prioritize and multitask in a fast-paced environment, managing multiple requests and projects simultaneously.
  • Proactive and self-motivated, with a strong customer service orientation and a willingness to learn and adapt to new technologies.
  • Amendable to rotational shift schedule and on-call whenever needed.

  • Outbound Lead Generation Specialist

    2 days ago

    Philippines Catalyst Core Operations Limited Full time $40,000 - $80,000 per year

    Outbound Lead Generation Specialist (Remote)Job Type: Full-Time | Location: Remote | Experience: 1+ year | Industry: Sales / Lead GenerationAbout the RoleWe are looking for a proactive and motivated Outbound Lead Generation Specialist to join our growing sales team. This role is ideal for someone who thrives on engaging conversations, strategic outreach, and...

  • Island Operations Specialist

    2 days ago

    Philippines Royal caribbean international Full time $40,000 - $60,000 per year

    Island Operations Specialist The Island Operations Specialist is responsible for delivering industry-leading hospitality standards to maintain upkeep, safety, and cleanliness on the Destination. This role is accountable for the detailed identification, reporting, execution, a nd follow-up for maintenance for the public spaces, seating areas, restrooms,...

  • Outbound Sales Specialist

    2 days ago

    Philippines Catalyst Core Operations Limited Full time $40,000 - $80,000 per year

    Job OverviewWe are seeking a motivated and results-driven Outbound Sales Specialist to join our remote team. In this role, you'll engage with warm and cold leads, drive meaningful conversations, and convert prospects into qualified sales opportunities or closed deals. If you're passionate about growth, goal-oriented, and thrive in a fast-paced sales...

  • Custody Operations Specialist

    2 days ago

    Philippines Invisible Agency Full time $40,000 - $50,000 per year

    Custody Operations SpecialistWHO ARE WE LOOKING FOR? We are looking for a Custody Operations Specialist This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client's platform. In this role, you will collaborate cross-functionally with internal stakeholders to enhance the onboarding experience,...

  • Operations Specialist

    2 days ago

    Philippines Aux Full time $30,000 - $50,000 per year

    We are a forward-thinking company dedicated to providing exceptional services in the energy space. Our team is committed to innovation, efficiency, and member satisfaction. We are seeking a dynamic Operations Specialist to join our team and process member requests such as billing credits, account changes, home photo approvals, and enrollments. This includes...

  • Junior Financial Operations Specialist

    2 days ago

    Philippines Agent Full time $2,000 - $2,500 per year

    Job Title: Junior Financial Operations Specialist Type: Full-Time, Remote - Colombia and Philippines Working Hours: Mondays - Fridays 9:00 am - 6:00 pm EST Compensation: USD $2,000 - $2,500 (salary based on assessment) About the Company: We are a fast-growing Fintech organization revolutionizing the capital market ecosystem across North America and...

  • Marketing Operations Specialist

    2 days ago

    Philippines Telostaff LLC Full time ₱400,000 - ₱480,000 per year

    Marketing Operations SpecialistAbout Telostaff:We help companies and people be the best version of themselves.Telostaff is a premier staffing agency specializing in connecting small and emerging U.S.-based businesses with talented, fully-remote professionals from the Philippines. Our mission is to foster growth and innovation by providing dynamic companies...

  • Trade and Remittance Operations Process Specialist

    2 days ago

    Philippines CTBC Bank Full time $40,000 - $60,000 per year

    The Trade and Remittance Operations Process Specialist is responsible for handling foreign exchange and money market transactions. Qualifications: Bachelor's Degree in any Business-related course With at least two (2) years work experience in Treasury Operations and can handle treasury- related transactions Good written and oral communication...

  • Digital Ad Operations Specialist

    2 days ago

    Philippines FiltaGlobal Full time ₱450,000 per year

    Join a results-driven Australian digital marketing agency powering growth for established DTC brands through data-led eCommerce strategies. This AU-based agency specializes in Paid Social, Paid Search, and Owned Media Marketing, delivering holistic, multi-channel campaigns You'll work from a secure home setup with reliable internet (25 Mbps minimum). You...

  • Operations & Data Specialist

    2 days ago

    Philippines Valoroo LLC Full time ₱420,000 per year

    Job Overview:We are seeking a detail-oriented and analytical Data Specialist to join our team. The ideal candidate will be responsible for managing, analyzing, and presenting data to support business decisions. This role involves creating and maintaining reports, filtering and manipulating data, and ensuring data accuracy and accessibility across systems.Key...