French-English Customer Support Associate

Customer Care Representative (Cebu)

Posted today

Job Description

Key responsibilities:

• Connect with existing customers to gauge general satisfaction and gather insights to improve products and services.
• Contact potential customers or leads to explain the product or service offered.
• Basic knowledge of accessing the existing system and tools to handle issues and concerns.

Requirements :

• Good to excellent English communication skills (C1 to C2)
• Excellent customer service, sales and technical skills
• Proficient in Microsoft Office
• Ability to multitask and prioritize tasks
• Amenable to Work-from-Home or Work-On-Site setup, if necessary
• High school Diploma/Certificate or equivalent
• Experience in the BPO industry is preferred but not required

Benefits :

• Referral Bonus
• Sign on Bonus
• Graduation Bonus
• HMO
• Night Differential
• Leave Credits
• 13th Month Pay
• Terms & Conditions apply

Customer Care Lead

Posted today

Job Description

The Team Leader supervises a team of customer service employees to ensure adherence to quality standards, deadlines, and procedures. They provide guidance for difficult or escalated issues and may take over resolution when needed. They evaluate performance, prepare reports, and recommend staffing or procedural changes. They also coordinate with management to resolve issues related to equipment, output, or schedules.

Job Requirements / Qualifications

• Fluent in English (C1-C2), both verbal and written
• Experience as a Team Leader in a BPO setting is preferred
• Amenable to Work-from-Home or Work-On-Site setup

Responsibilities

• Manage day-to-day activities of the team
• Motivate the team to achieve goals and set timelines
• Delegate tasks and conduct training to maximize potential
• Conduct performance reviews and ensure regulatory compliance
• Prepare reports and communicate with management
• Foster an open, collaborative team environment
• Address team feedback and resolve conflicts
• Organize team-building activities and recognize high performers

Fresh Grads – Customer Care Agent (Cebu)

Posted today

Job Description

Orbit Teleservices is hiring top talents. Compensation up to 37,000 PHP per month. Roles include:

• Customer Service Representative
• Technical Support Representative
• Sales Representative
• Corporate Travel / Travel Advisor
• Healthcare Specialist

Work Setup : Hybrid (WFH + Onsite) or Onsite

Requirements :

• Can start ASAP
• Filipino citizen or eligible resident
• Good verbal/listening/communication skills; English preferred
• Experience in Sales/Tech/GDS/BPO is a plus
• Amenable to onsite or hybrid
• BPO or call center experience required for certain education levels

Job Types : Full-time, Fresh graduate

Salary : Up to PHP 37,000 per month

Schedule : 8-hour shift

Location : Mandaue, Cebu (relocation/commuting required)

Customer Service Representative

Posted today

Job Description

Customer Service Representative – Cebu IT Park
Up to ₱26,000 salary + ₱0,000 sign-on bonus. Newbie-friendly virtual interview process; experience not required.

What We Offer :

• Competitive salary up to ₱26,000
• Fresh start-friendly with training and support
• Virtual hiring process
• Mentorship for newbies
• Supportive culture

Responsibilities :

• Answer inbound calls and provide product/service information
• Resolve customer issues professionally
• Ensure high-quality service and customer satisfaction
• Meet team targets

Who We're Looking For :

• Fresh graduates, undergraduates, high school graduates
• Experienced professionals with BPO experience welcome
• Strong communication and basic computer skills
• Customer-focused mindset

Why Apply :

• Competitive pay and sign-on incentives
• Career growth and training
• Flexible work setup

Customer Service Representative – Onsite / Virtual Process

Posted today

Job Description

Location : Cebu IT Park, Cebu City. Full-time. Onsite or virtual process.

Compensation : Up to ₱27,000 per month + benefits + performance bonuses

What You'll Do :

• Handle inbound and outbound customer service calls
• Provide information and resolve customer concerns
• Record interactions accurately
• Maintain professionalism and empathy

Qualifications :

• Open to new graduates, career shifters, and tenured professionals
• Onsite at Cebu IT Park
• Good English communication
• Amenable to shifting schedules, weekends/holidays
• With or without BPO experience

What Locations Can I Find These Jobs In? #J-18808-Ljbffr

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