Customer Support Specialist-1
4 days ago
**Customer Support Specialist**We are seeking a proactive and customer-focused **Customer Support Specialist** to join our growing Customer Care Support team. This role is responsible for delivering exceptional process and product-related assistance to our business clients, ensuring their satisfaction and success with our solutions. The ideal candidate will have strong communication skills, a problem-solving mindset, and a passion for helping customers thrive.**Key Responsibilities:*** Serve as the first point of contact for customers seeking support via phone, email, or chat.* Diagnose and resolve technical issues related to product functionality, use, and technology.* Provide guidance and training to customers on product features, best practices, and troubleshooting.* Collaborate with internal teams (Product, Technical Support, Enablement, Sales) to escalate and resolve complex issues.* Document customer interactions, feedback, and resolutions in the CRM system.* Contribute to the development and maintenance of support documentation and knowledge base articles.* Monitor and manage support tickets to ensure timely resolution and customer satisfaction.* Identify recurring issues and provide insights to improve product usability and customer experience.**Qualifications:*** 2+ years of experience in customer support, technical support, or a related role in a B2B environment.* Strong understanding of enterprise software, or technical platforms.* Excellent verbal and written communication skills.* Ability to troubleshoot and explain technical concepts to non-technical users.* Experience with CRM and ticketing systems (e.g.Jira, Salesforce).* Strong organizational skills and attention to detail.* Ability to work independently and collaboratively in a fast-paced environment.#J-18808-Ljbffr
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Customer Support Advocate
2 weeks ago
Philippines Peak Support Full time ₱150,000 - ₱250,000 per year:Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Support Advocate to join our team in the PhilippinesWhat You'll DoDevelop expertise in our platform and become a subject matter expert for our customers, keeping on top of...
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Remote Customer Success Specialist
4 weeks ago
, , Philippines That 1 Detailer Full timeRemote Customer Success Specialist (Philippines-Based | Night Shift) Who You Are (A-Players Only) 2+ years of Customer Success or Customer Service experience — You’ve supported clients, managed communication, and handled CRM workflows Strong English communication skills — Clear, confident, and empathetic over phone, chat, and email Tech‑savvy —...
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Customer Card Customer Service Specialist
1 week ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeCustomer Service Specialist (LuvIt Customer Card) Industry: Lending / Banking / Financial ServicesLocation: Ortigas PasigEmployment Type: Full-time Onsite / Mon to Friday Job Summary: We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card . The role focuses on providing high-quality assistance to...
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Customer Service Specialist
1 week ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeJob Description We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry . The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction. Responsibilities Respond to customer inquiries regarding...
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Customer Support Specialist
3 weeks ago
, , Philippines Atoutpost Full timeOutpost is rapidly emerging as a leader in the BPO industry focusing on SMEs, empowering businesses across various sectors with top-tier support solutions. We currently serve a diverse portfolio of clients mainly in Singapore, ensuring they receive unparalleled service that enhances their operations and customer satisfaction. Started in 2019, we have since...
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Hiring: Customer Service Representative
3 weeks ago
, , Philippines Strategic Office Support Full timeHiring: Customer Service Representative (Healthcare) 2 days ago Be among the first 25 applicants Direct message the job poster from Strategic Office Support Talent Acquisition Specialist | Registered Business Professional Now Hiring: Healthcare Support Associate Shifting Schedule | Aligns with U.S. Client Hours Ready to take your healthcare career to the...
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Customer Care Specialist-1
4 days ago
, , Philippines Dynata Full time**Customer Care Specialist**We are seeking a dynamic and results-driven **Customer Care Specialist** to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal...
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Customer Support Specialist
2 days ago
Philippines Alt Legal Full time ₱1,200,000 - ₱2,400,000 per yearWe are looking to add a Customer Support Specialist to our growing team. You can find more information below Customer Support Specialist at Alt Legal (Remote)Location: RemoteThe Company:Alt Legal is a forward-thinking company changing how trademark professionals manage global intellectual property. Trusted by over 1,000 global law firms, IP boutiques, and...
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Remote Customer Success Specialist
1 week ago
Philippines That 1 Detailer Full time $72,000 - $96,000 per yearWho You Are (A-Players Only)We hire A-Players only — proactive, reliable, and emotionally intelligent professionals who take pride in helping customers succeed.2+ years of Customer Success or Customer Service experience — You've supported clients, managed communication, and handled CRM workflowsStrong English communication skills — Clear, confident,...
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Customer Support Specialist
2 days ago
Philippines HeadX Full time ₱200,000 - ₱400,000 per yearThe Opportunity:We are seeking a highly skilled and empathetic Customer Support Specialist to join our world-class support team. This is a critical role responsible for providing our users with an outstanding customer experience, ensuring every customer feels heard and valued, and representing our brand online at all times.In the last 2 years, we've grown...