WFM Manager

Responsibilities:- Lead a team of WFM Analyst- Generate long-range and short-term forecast at interval, daily and weekly level.- Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates.- Create accurate schedules to balance service goals and staff preferenceQualifications:- years in Workforce Management in a contact center...

Job Summary: TASQ Staffing Solutions is seeking a highly skilled Scheduling Manager to join our team. The successful candidate will be responsible for creating forecasts, schedules, and IDPs, as well as running scenarios within eWFM tools.About the Role:This role requires a strong background in Workforce Management (WFM) with experience in scheduling,...

"Role & ResponsibilitiesManage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to the CWFM Assistant Manager.Manage employee information changes inside Verint WFO systemCommunicate effectively with internal and external customersResponsible for balancing staffing requirements with...

Responsibilities: - Lead a team of WFM Analyst - Generate long-range and short-term forecast at interval, daily and weekly level. - Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. - Create accurate schedules to balance service goals and staff preference Qualifications: - years in Workforce Management in a contact...

Responsibilities: - Lead a team of WFM Analyst - Generate long-range and short-term forecast at interval, daily and weekly level. - Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. - Create accurate schedules to balance service goals and staff preference Qualifications: - years in Workforce Management in a contact...

Job Title: Talent Acquisition Workforce ManagerWe are seeking an experienced Workforce Management professional to join our team at TASQ Staffing Solutions. As a Talent Acquisition Workforce Manager, you will play a key role in driving the success of our organization by leading and managing a WFM team for multiple clients.

TASQ Staffing Solutions seeks a highly skilled Workforce Optimization Leader to join our team. This is a hybrid role based in MOA Pasay, requiring effective leadership and management skills.About the RoleThe successful candidate will be responsible for managing WFM processes, client KPIs, and financial performance across multiple sites and platforms. They...

At TASQ Staffing Solutions, we are seeking a skilled Workforce Operations Manager to join our team. This role plays a crucial part in ensuring the effective management of our workforce.Key Responsibilities:Volume and Performance Analysis: Regularly perform volume and performance analysis to identify potential impacts on business operations.Reporting and...

TASQ Staffing SolutionsWe are offering an exciting opportunity for a skilled Workforce Management Specialist to join our team in TASQ Staffing Solutions. As a key member of our operations department, you will play a vital role in ensuring the efficient and effective management of our workforce.Job Description:Key Responsibilities:Perform thorough volume and...

About the RoleWe are seeking a highly skilled Workforce Management professional to join our team at TASQ Staffing Solutions.Job SummaryThe ideal candidate will possess a Bachelor's degree and at least one year of experience in workforce management, with excellent skills in scheduling and real-time time management. They should be detail-oriented, able to...

Job Summary:TASQ Staffing Solutions is seeking a skilled WFM Scheduler to join our team. In this role, you will be responsible for utilizing your expertise in Workforce Management (WFM) to optimize scheduling and forecasting processes.About the Role:The successful candidate will have 2+ years of hands-on experience in WFM, specifically in a call center...

Work Setup: Hybrid in MOA, PasayShift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed)Requirements:Bachelor's Graduate6 years in Workforce Management in a multi-site, multi-client, BPO environmentExperience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and adept with...

Work Setup: Hybrid in MOA, Pasay Shift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed) Requirements: Bachelor's Graduate 6 years in Workforce Management in a multi-site, multi-client, BPO environment Experience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and...

About TASQ Staffing SolutionsTASQ Staffing Solutions is a dynamic and innovative company that prides itself on delivering top-notch staffing solutions to its clients.Salary InformationThe estimated salary range for this position is between 70,000 USD to 90,000 USD per annum, depending on experience.Job DescriptionWe are seeking a highly skilled Senior...

Role & Responsibilities:Manage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to the CWFM Assistant Manager.Manage employee information changes inside Verint WFO systemCommunicate effectively with internal and external customersResponsible for balancing staffing requirements with...

Minimum Requirements: - With experience as WFM Analyst Lead- 4 years in Workforce Management- With 2 years in scheduling and forecasting- Amenable to work onsite (Pasay, MOA)

Minimum Requirements: - With experience as WFM Analyst Lead - 4 years in Workforce Management - With 2 years in scheduling and forecasting - Amenable to work onsite (Pasay, MOA)

RSD Human Resources Management Consultancy is seeking a highly skilled Workforce Management Specialist to join our team. As a key member of our workforce management team, you will be responsible for leading a team of WFM Analysts and generating long-range and short-term forecasts at various intervals.About the RoleOur ideal candidate will have 4 years of...

About the RoleAre you a seasoned workforce management professional looking to take your career to the next level? Tasq Staffing Solutions is seeking a highly skilled WFM Assistant Manager to join our team.

Minimum Requirements: - With experience as WFM Analyst Lead - 4 years in Workforce Management - With 2 years in scheduling and forecasting - Amenable to work onsite (Pasay, MOA)