WFM Assistant Manager
5 days ago
Responsibilities:- Lead a team of WFM Analyst- Generate long-range and short-term forecast at interval, daily and weekly level.- Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates.- Create accurate schedules to balance service goals and staff preferenceQualifications:- years in Workforce Management in a contact center environment- 2 years in Scheduling and Forecasting.- Strong sensef personal stake and urgency.- Ability to foresee, dissect and fix problems using data-driven approach and common sense.- Experience in creating compelling analysis, templates, reports.- Hands on skills in Forecasting and Scheduling.- Proficient in using Blue Pumpkin/Impact 360 or Aspect eWFM.- Ability to work directly with onshore client team with minimum local supervision.- Amenable to work in Mall of Asia Pasay City.- Willing to work on night shift.
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WFM Assistant Manager
6 days ago
Pasay City, Philippines Tasq Staffing Solutions Full timeResponsibilities: - Lead a team of WFM Analyst - Generate long-range and short-term forecast at interval, daily and weekly level. - Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. - Create accurate schedules to balance service goals and staff preference Qualifications: - years in Workforce Management in a contact...
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WFM Assistant Manager
6 days ago
Pasay City, Philippines Tasq Staffing Solutions Full timeResponsibilities: - Lead a team of WFM Analyst - Generate long-range and short-term forecast at interval, daily and weekly level. - Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. - Create accurate schedules to balance service goals and staff preference Qualifications: - years in Workforce Management in a contact...
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Real Time Analyst
5 days ago
Pasay, Philippines RSD Human Resources Management Consultancy Full timeRole & Responsibilities:Manage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to the CWFM Assistant Manager.Manage employee information changes inside Verint WFO systemCommunicate effectively with internal and external customersResponsible for balancing staffing requirements with...
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Scheduling Professional
7 days ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is seeking a highly skilled WFM Scheduler to join our team.About the Role:The ideal candidate will have at least 2 years of college education and 2+ years of hands-on experience in Workforce Management (WFM) for a call center inbound voice process. Additionally, they should possess 1+ year of scheduling experience using tools such as...
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WFM Manager
5 days ago
Pasay, Philippines TASQ Staffing Solutions Full timeWork Setup: Hybrid in MOA, PasayShift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed)Requirements:Bachelor's Graduate6 years in Workforce Management in a multi-site, multi-client, BPO environmentExperience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and adept with...
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WFM Manager
6 days ago
Pasay, Philippines TASQ Staffing Solutions Full timeWork Setup: Hybrid in MOA, Pasay Shift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed) Requirements: Bachelor's Graduate 6 years in Workforce Management in a multi-site, multi-client, BPO environment Experience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and...
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WFM Manager
6 days ago
Pasay, Philippines TASQ Staffing Solutions Full timeWork Setup: Hybrid in MOA, Pasay Shift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed) Requirements: Bachelor's Graduate 6 years in Workforce Management in a multi-site, multi-client, BPO environment Experience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and...
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Capacity Planner
6 days ago
Pasay, Philippines TASQ Staffing Solutions Full timeMinimum Requirements: - With experience as WFM Analyst Lead - 4 years in Workforce Management - With 2 years in scheduling and forecasting - Amenable to work onsite (Pasay, MOA)
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Capacity Planner
5 days ago
Pasay, Philippines TASQ Staffing Solutions Full timeMinimum Requirements: - With experience as WFM Analyst Lead- 4 years in Workforce Management- With 2 years in scheduling and forecasting- Amenable to work onsite (Pasay, MOA)
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Capacity Planner
6 days ago
Pasay, Philippines TASQ Staffing Solutions Full timeMinimum Requirements: - With experience as WFM Analyst Lead - 4 years in Workforce Management - With 2 years in scheduling and forecasting - Amenable to work onsite (Pasay, MOA)
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Senior Workforce Optimization Lead
7 days ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob OverviewTASQ Staffing Solutions is seeking an experienced WFM Manager to join our team in Manila, Philippines. The successful candidate will be responsible for creating compelling analyses and reports for clients, as well as internal reviews.
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Capacity Planner
5 days ago
Pasay, Philippines RSD Human Resources Management Consultancy Full timeResponsibilitiesEssential Duties & ResponsibilitiesLead a team of WFM AnalystGenerate long-range and short-term forecast at interval, daily and weekly level.Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates.Create accurate schedules to balance service goals and staff preferences.QualificationsQualifications:4 years in...
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Procurement Assistant
5 days ago
Pasay, Philippines Green Pasture Full timeWe are looking for a dedicated and detail-oriented Procurement Assistant to join our team. In this role, you will support the procurement department in managing supplier relationships, processing purchase orders, and ensuring timely delivery of goods and services. You will be responsible for maintaining accurate records, assisting in negotiations, and...
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Procurement Assistant
5 days ago
Pasay, Philippines Green Pasture Full timeWe are looking for a dedicated and detail-oriented Procurement Assistant to join our team. In this role, you will support the procurement department in managing supplier relationships, processing purchase orders, and ensuring timely delivery of goods and services. You will be responsible for maintaining accurate records, assisting in negotiations, and...
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BPO PHRN
5 days ago
Pasay, Philippines Manpower Core Group Inc. Full timeKey skillsPHRNUSRNHealthcare IndustryBPO trainerProcess trainerJob Title: PHRN / USRN - Training Assistant ManagerBasic salary: PHRN - 40K, USRN - 50KWork schedule: ShiftingWork set up: HybridSite Assignment: MOA PasayInterview Process: OnsiteQUALIFICATIONS:• Must have active PHRN and USRN License, can try PHRN license only with good relevant experience•...
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Operations Assistant Manager or Manager
6 days ago
Pasay, Philippines John Clements Recruitment Inc. Full timeJob Summary: The Operations Manager is responsible for overseeing the organization's day-to-day operations to ensure efficiency, productivity, and profitability. This role involves managing resources, supervising teams, implementing operational policies, and driving continuous improvement initiatives. Reports to: Operations Head Responsibilities ...
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Operations Assistant Manager or Manager
5 days ago
Pasay, Philippines John Clements Recruitment Inc. Full timeJob Summary: The Operations Manager is responsible for overseeing the organization's day-to-day operations to ensure efficiency, productivity, and profitability. This role involves managing resources, supervising teams, implementing operational policies, and driving continuous improvement initiatives.Reports to: Operations HeadResponsibilities Oversee...
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Operations Assistant Manager or Manager
6 days ago
Pasay, Philippines John Clements Recruitment Inc. Full timeJob Summary: The Operations Manager is responsible for overseeing the organization's day-to-day operations to ensure efficiency, productivity, and profitability. This role involves managing resources, supervising teams, implementing operational policies, and driving continuous improvement initiatives. Reports to: Operations Head Responsibilities ...
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Capacity Planner
6 days ago
MOA, Pasay, Philippines RSD Human Resources Management Consultancy Full timeResponsibilities Essential Duties & Responsibilities Lead a team of WFM Analyst Generate long-range and short-term forecast at interval, daily and weekly level. Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. Create accurate schedules to balance service goals and staff preferences. Qualifications Qualifications: 4...
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HR Assistant Pasay City
6 days ago
Pasay, Philippines OJ PHILS TRADING INC. Full timeAn HR Assistant, or Junior Human Resources Associate, provides administrative support to other human resources professionals related to benefits, hiring, payroll and other key HR areas. Their duties include assisting with the recruitment and onboarding process, maintaining accurate employee records and managing internal and external communications for the...