WFM Assistant Manager
3 weeks ago
Responsibilities:- Lead a team of WFM Analyst- Generate long-range and short-term forecast at interval, daily and weekly level.- Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates.- Create accurate schedules to balance service goals and staff preferenceQualifications:- years in Workforce Management in a contact center environment- 2 years in Scheduling and Forecasting.- Strong sensef personal stake and urgency.- Ability to foresee, dissect and fix problems using data-driven approach and common sense.- Experience in creating compelling analysis, templates, reports.- Hands on skills in Forecasting and Scheduling.- Proficient in using Blue Pumpkin/Impact 360 or Aspect eWFM.- Ability to work directly with onshore client team with minimum local supervision.- Amenable to work in Mall of Asia Pasay City.- Willing to work on night shift.
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WFM Assistant Manager
3 weeks ago
Pasay City, Philippines Tasq Staffing Solutions Full timeResponsibilities: - Lead a team of WFM Analyst - Generate long-range and short-term forecast at interval, daily and weekly level. - Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. - Create accurate schedules to balance service goals and staff preference Qualifications: - years in Workforce Management in a contact...
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WFM Assistant Manager
3 weeks ago
Pasay City, Philippines Tasq Staffing Solutions Full timeResponsibilities: - Lead a team of WFM Analyst - Generate long-range and short-term forecast at interval, daily and weekly level. - Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. - Create accurate schedules to balance service goals and staff preference Qualifications: - years in Workforce Management in a contact...
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Sr. Executive WFM Analyst
1 month ago
Pasay, Philippines RSD Human Resources Management Consultancy Full time"Role & ResponsibilitiesManage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to the CWFM Assistant Manager.Manage employee information changes inside Verint WFO systemCommunicate effectively with internal and external customersResponsible for balancing staffing requirements with...
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Senior WFM Operations Specialist
4 days ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Summary: TASQ Staffing Solutions is seeking a highly skilled Scheduling Manager to join our team. The successful candidate will be responsible for creating forecasts, schedules, and IDPs, as well as running scenarios within eWFM tools.About the Role:This role requires a strong background in Workforce Management (WFM) with experience in scheduling,...
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Strategic WFM Operations Lead
1 month ago
MOA, Pasay / Alabang, Philippines RSD Human Resources Management Consultancy Full timeJob Summary:RSD Human Resources Management Consultancy is seeking a highly skilled Sr. Executive WFM Analyst to join our team. This role will play a crucial part in managing the scheduling process of our program, ensuring seamless communication with internal and external customers.About the Role:We are looking for a talented individual to take on the...
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Workforce Optimization Team Lead
3 weeks ago
Pasay, National Capital Region, Philippines Tasq Staffing Solutions Full timeAbout the RoleAre you a seasoned workforce management professional looking to take your career to the next level? Tasq Staffing Solutions is seeking a highly skilled WFM Assistant Manager to join our team.
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Real Time Analyst
1 month ago
Pasay, Philippines RSD Human Resources Management Consultancy Full timeRole & Responsibilities:Manage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to the CWFM Assistant Manager.Manage employee information changes inside Verint WFO systemCommunicate effectively with internal and external customersResponsible for balancing staffing requirements with...
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Workforce Operations Manager
5 days ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeAt TASQ Staffing Solutions, we are seeking a skilled Workforce Operations Manager to join our team. This role plays a crucial part in ensuring the effective management of our workforce.Key Responsibilities:Volume and Performance Analysis: Regularly perform volume and performance analysis to identify potential impacts on business operations.Reporting and...
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WFM Manager
3 days ago
Pasay, Philippines TASQ Staffing Solutions Full timeWork Setup: Hybrid in MOA, PasayShift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed)Requirements:Bachelor's Graduate6 years in Workforce Management in a multi-site, multi-client, BPO environmentExperience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and adept with...
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WFM Manager
4 days ago
Pasay, Philippines TASQ Staffing Solutions Full timeWork Setup: Hybrid in MOA, Pasay Shift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed) Requirements: Bachelor's Graduate 6 years in Workforce Management in a multi-site, multi-client, BPO environment Experience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and...
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WFM Manager
2 days ago
Pasay, Philippines TASQ Staffing Solutions Full timeWork Setup: Hybrid in MOA, Pasay Shift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed) Requirements: Bachelor's Graduate 6 years in Workforce Management in a multi-site, multi-client, BPO environment Experience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and...
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Capacity Planner
4 weeks ago
Pasay, Philippines TASQ Staffing Solutions Full timeMinimum Requirements: - With experience as WFM Analyst Lead - 4 years in Workforce Management - With 2 years in scheduling and forecasting - Amenable to work onsite (Pasay, MOA)
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Capacity Planner
1 month ago
Pasay, Philippines TASQ Staffing Solutions Full timeMinimum Requirements: - With experience as WFM Analyst Lead- 4 years in Workforce Management- With 2 years in scheduling and forecasting- Amenable to work onsite (Pasay, MOA)
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Workforce Management Specialist
7 days ago
MOA, Pasay, Philippines RSD Human Resources Management Consultancy Full timeRSD Human Resources Management Consultancy is seeking a highly skilled Workforce Management Specialist to join our team. As a key member of our workforce management team, you will be responsible for leading a team of WFM Analysts and generating long-range and short-term forecasts at various intervals.About the RoleOur ideal candidate will have 4 years of...
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Capacity Planner
4 weeks ago
Pasay, Philippines TASQ Staffing Solutions Full timeMinimum Requirements: - With experience as WFM Analyst Lead - 4 years in Workforce Management - With 2 years in scheduling and forecasting - Amenable to work onsite (Pasay, MOA)
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Senior Business Data Analyst
4 days ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeAs a Senior Business Data Analyst with TASQ Staffing Solutions, you will play a pivotal role in driving business growth and decision-making through data-driven insights.The ideal candidate will possess strong analytical skills, hands-on experience in Workforce Management (WFM) systems, and the ability to create customized reports using Excel.Key...
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Financial Management Assistant
2 weeks ago
Pasay, National Capital Region, Philippines JOB MATCHMAKER Full timeJoin JOB MATCHMAKER as a Financial Management Assistant and take your career to the next level! We are currently hiring for this exciting role in Accounting, where you will have the opportunity to work on various financial tasks and projects.We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience. Our company culture values...
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Capacity Planner
3 weeks ago
Pasay, Philippines RSD Human Resources Management Consultancy Full timeResponsibilitiesEssential Duties & ResponsibilitiesLead a team of WFM AnalystGenerate long-range and short-term forecast at interval, daily and weekly level.Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates.Create accurate schedules to balance service goals and staff preferences.QualificationsQualifications:4 years in...
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Assistant Manager
1 month ago
Pasay, Philippines Growthfn Full timeThe role of an Assistant Manager - PHRN generally involves overseeing and coordinating activities within a public health network, often to support community health initiatives, manage staff, and ensure efficient operation of programs. Here are some common responsibilities and requirements for an Assistant Manager in this context:Responsibilities:Program...
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Senior Financial Management Assistant
2 months ago
Pasay, National Capital Region, Philippines Skyhawk Security Services Inc Full time{"Job Title": "Senior Financial Management Assistant", "Job Summary": "We are seeking a highly skilled Senior Financial Management Assistant to join our team at Skyhawk Security Services Inc. This is a dynamic and challenging role that requires strong financial management skills and attention to detail.", "Responsibilities": "Assists in financial management,...