Manager, Crew Manning Operations

• On-site
• Manila City , National Capital Region , Philippines
• PCL

Purpose:

The Manager supports the President of Pacc Shipping Phils., Inc in managing the daily operations of the crew manning office in the Philippines.

This role ensures operational efficiency in crew recruitment, processing, deployment, and compliance with maritime and labor standards.

The Manager will supervise frontline departments, ensure compliance with POEA, MARINA, and DOLE regulations, and serve as acting Officer-in-Charge in the absence of the President.

The Manager is also required to support the President in managingand growingour 3rdparty business, to engage and promote our services to other ship owners.

This is a critical succession and support role designed to maintain the seamless function of crewing operations and regulatory interfaces.

Responsibilities

Operations Support

Oversee daily crew manning operations, ensuring adherence to recruitment, documentation, and deployment timelines.

Coordinate and supervise departments handling:

Crew sourcing and selection

Medical clearance and training

Visa, travel, and pre-departure arrangements

Assist in budget planning, expense monitoring, and financial reporting to support the DirectorPresident in maintaining cost-effective operations.

Regulatory Compliance

Assist in ensuring that company operations meet the standards of:

MARINA (training compliance, certification)

MLC 2006 and STCW conventions

Maintain compliance calendars and internal audits of crew documentation.

Seafarer Welfare & Administration

Monitor crew welfare programs, insurance coverage, and incident reports.

Assist in the management of repatriations, disputes, and claims in coordination with the legal team.

Ensure that employment contracts and pre-departure briefings are up to date and compliant.

Team Leadership and Training

Supervise and mentor junior managers and staff involved in operations and support functions.

Support training programs for office personnel and new hires in line with compliance and service standards.

Stakeholder Coordination

Liaise with clients, ship owners, and principals for crew assignments and performance reports.

Coordinate with training centers, medical clinics, and travel agencies to ensure smooth crew deployment.

Corporate Support

Assist with preparation and submission of company reports to SEC, BIR, DOLE, and LGUs.

Support the Director/ President in budgeting, procurement, and vendor selection for office operations.

Bachelor’s degree in Maritime Studies, Business, HR, or related fields.

At least 5–7 years of experiences in crew manning or maritime operations, with at least 2 years in a supervisory role.

Strong working knowledge of POEA regulations, MLC, and maritime labor procedures.

Basic to intermediate knowledge of financial and operational metrics, with the ability to manage departmental spending and support procurement and payroll processes.

Must be a Filipino citizen , and eligible to represent the company in regulatory dealings when required.

Excellent organizational and leadership skills.

Strong written and verbal communication skills in English.

Other attributes

Highly detail-oriented and methodical.

Proactive and accountable.

Excellent interpersonal skills, capable of managing multiple stakeholders.

Problem solver, especially under pressure.

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Legal Agreements

By ticking this box:

I acknowledge that I have read, understood and agreed to KSL Group’s Recruitment Privacy Notice (the “ Privacy Notice ”),and consent to the collection, use and/or disclosure of my personal data for the purposes set out in the Privacy Notice. In the event that we have received your job application or personal data from any third party pursuant to the purposes set out in the Privacy Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the Privacy Notice.

For applicants who are citizens of or residents in Indonesia or Saudi Arabia:

I acknowledge that I have been provided a copy of KSL Group’s Recruitment Privacy Notice (the “ Privacy Notice ”) relating to the collection, storage, use and disclosure of my personal data and have therefore been fully advised of how information collected about me may be used, stored and disclosed by KSL Group. I acknowledge and understand that I have the right to access, modify or delete any information concerning my personal profile at any time. I consent to the KSL Group’s collection, storage, use and disclosure of my personal data, as set forth in the Privacy Notice.

For applicants who are citizens of or residents in the Philippines :

In the course of determining whether to hire you for employment purposes, KSL Group will collect and process Personal Data relating to you and, if applicable, your relatives and character references. These Personal Data include information for identification and other personal circumstances, contact information, employment preferences, educational and employment background, personality attributes, skills, licenses, certifications, and other credentials, organizations and affiliations, and government-issued information and/or certifications or clearances particular to an individual. Collection of Personal Data shall be made through various channels such as third party background checks, and application forms, interviews, and online tests as well as assessments completed by you.

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• Collect and process your Personal Data, as provided under applicable laws, regulations, and KSL Group’s Recruitment Privacy Notice , for KSL Group and its partners’ hiring purposes;
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• Make your Personal Data available, and to permit KSL Group and its partners also to make your Personal Data available:
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You also confirm that, before providing us with the Personal Data of your relatives and character references (“ Your Contacts ”), you have obtained their consent to: (i) you collecting their Personal Data; (ii) you sharing the same with KSL Group and its partners, and the third parties as indicated above; and (iii) to the processing (for purposes of hiring you for employment) of their Personal Data by KSL Group and its partners indicated above as provided herein.

The Personal Data will be retained in KSL Group’s records as part of its potential talent pool for a period of 1 year, (“ Personal Data Retention Period ”). Unless retention for a longer period is required for reasonable cause, the disposition of Personal Data shall, upon the lapse of the Personal Data Retention Period, be effected by KSL Group in accordance with applicable laws and regulations.

You and Your Contacts are entitled to certain rights in relation to the Personal Data that may be collected from you (and from Your Contacts), including the right to access, correction, and to object to the processing, as well as the right to lodge a complaint before the National Privacy Commission in case of violation of your or Your Contacts’ rights as data subjects.

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