Manager, Crew Manning Operations

3 weeks ago

Metro Manila Philippines Kuok Maritime Group Full time

Overview Manager, Crew Manning Operations (based in PHI). The Manager supports the President of Pacc Shipping Phils., Inc in managing the daily operations of the crew manning office in the Philippines. This role ensures operational efficiency in crew recruitment, processing, deployment, and compliance with maritime and labor standards. The Manager supervises frontline departments, ensures compliance with POEA, MARINA, and DOLE regulations, and may serve as acting Officer-in-Charge in the absence of the President. The Manager also supports the President in managing and growing our 3rd party business, engaging and promoting services to other ship owners. This is a critical succession and support role designed to maintain the seamless function of crewing operations and regulatory interfaces. Responsibilities Operations Support Oversee daily crew manning operations, ensuring adherence to recruitment, documentation, and deployment timelines. Coordinate and supervise departments handling: Crew sourcing and selection Document processing Medical clearance and training Visa, travel, and pre-departure arrangements Assist in budget planning, expense monitoring, and financial reporting to support the Director President in maintaining cost-effective operations. Regulatory Compliance Assist in ensuring that company operations meet the standards of POEA (licensing, contracts, audits, reports), MARINA (training compliance, certification), MLC 2006 and STCW conventions. Maintain compliance calendars and internal audits of crew documentation. Seafarer Welfare & Administration Monitor crew welfare programs, insurance coverage, and incident reports. Assist in the management of repatriations, disputes, and claims in coordination with the legal team. Ensure that employment contracts and pre-departure briefings are up to date and compliant. Team Leadership and Training Supervise and mentor junior managers and staff involved in operations and support functions. Support training programs for office personnel and new hires in line with compliance and service standards. Stakeholder Coordination Liaise with clients, ship owners, and principals for crew assignments and performance reports. Coordinate with training centers, medical clinics, and travel agencies to ensure smooth crew deployment. Corporate Support Assist with preparation and submission of company reports to SEC, BIR, DOLE, and LGUs. Support the Director/ President in budgeting, procurement, and vendor selection for office operations. Job Requirements Bachelor’s degree in Maritime Studies, Business, HR, or related fields. At least 5–7 years of experience in crew manning or maritime operations, with at least 2 years in a supervisory role. Strong working knowledge of POEA regulations, MLC, and maritime labor procedures. Basic to intermediate knowledge of financial and operational metrics, with the ability to manage departmental spending and support procurement and payroll processes. Must be a Filipino citizen, and eligible to represent the company in regulatory dealings when required. Excellent organizational and leadership skills. Strong written and verbal communication skills in English. Other Attributes Highly detail-oriented and methodical. Proactive and accountable. Excellent interpersonal skills, capable of managing multiple stakeholders. Problem solver, especially under pressure. Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Maritime Transportation #J-18808-Ljbffr

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