Manager, Crew Manning Operations
5 days ago
Purpose
Job description
- The Manager supports the President of Pacc Shipping Phils., Inc in managing the daily operations of the crew manning office in the Philippines.
- This role ensures operational efficiency in crew recruitment, processing, deployment, and compliance with maritime and labor standards.
- The Manager will supervise frontline departments, ensure compliance with POEA, MARINA, and DOLE regulations, and serve as acting Officer-in-Charge in the absence of the President.
- The Manager is also required to support the President in managing and growing our 3rd party business, to engage and promote our services to other ship owners.
- This is a critical succession and support role designed to maintain the seamless function of crewing operations and regulatory interfaces.
Responsibilities
Operations Support
- Oversee daily crew manning operations, ensuring adherence to recruitment, documentation, and deployment timelines.
Coordinate and supervise departments handling:
Crew sourcing and selection
- Document processing
- Medical clearance and training
Visa, travel, and pre-departure arrangements
Assist in budget planning, expense monitoring, and financial reporting to support the Director President in maintaining cost-effective operations.
Regulatory Compliance
Assist in ensuring that company operations meet the standards of:
POEA (licensing, contracts, audits, reports)
- MARINA (training compliance, certification)
MLC 2006 and STCW conventions
Maintain compliance calendars and internal audits of crew documentation.
Seafarer Welfare & Administration
- Monitor crew welfare programs, insurance coverage, and incident reports.
- Assist in the management of repatriations, disputes, and claims in coordination with the legal team.
- Ensure that employment contracts and pre-departure briefings are up to date and compliant.
Team Leadership and Training
- Supervise and mentor junior managers and staff involved in operations and support functions.
- Support training programs for office personnel and new hires in line with compliance and service standards.
Stakeholder Coordination
- Liaise with clients, ship owners, and principals for crew assignments and performance reports.
- Coordinate with training centers, medical clinics, and travel agencies to ensure smooth crew deployment.
Corporate Support
- Assist with preparation and submission of company reports to SEC, BIR, DOLE, and LGUs.
- Support the Director/ President in budgeting, procurement, and vendor selection for office operations.
Job Requirements
- Bachelor's degree in Maritime Studies, Business, HR, or related fields.
- At least 5–7 years of experiences in crew manning or maritime operations, with at least 2 years in a supervisory role.
- Strong working knowledge of POEA regulations, MLC, and maritime labor procedures.
- Basic to intermediate knowledge of financial and operational metrics, with the ability to manage departmental spending and support procurement and payroll processes.
- Must be a Filipino citizen, and eligible to represent the company in regulatory dealings when required.
- Excellent organizational and leadership skills.
- Strong written and verbal communication skills in English.
Other Attributes
- Highly detail-oriented and methodical.
- Proactive and accountable.
- Excellent interpersonal skills, capable of managing multiple stakeholders.
- Problem solver, especially under pressure.
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