Learning and Development Specialist
3 weeks ago
As Customer Education Training Specialist within the Customer Education Services team, you'll conduct engaging and interactive training sessions and programs for SOCi customers. We are looking for someone with experience delivering SaaS based platform content, i.e. someone who has trained users on SaaS applications. Experience in the MarTech space is a huge positive but not a requirement. You'll work with our own Education Services team, product team, and partners in other customer-focused organizations to ensure the sessions that you are delivering help with early adoption and long-term optimization of SOCi. Deliverables will include but are not limited to live training sessions that are both 1:1 and many, short product demonstration videos, and potential onsite session delivery.
On top of your salary, here are the exciting benefits you can look forward to:
• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves
The main responsibilities of a CUSTOMER EDUCATION TRAINING SPECIALIST include:
• Training Program Development: Collaborate with cross-functional teams to support developing and delivering training sessions and programs tailored to meet the needs of our customers
• Live Training Delivery: Conduct engaging and interactive training sessions for clients via webinars, virtual classrooms, and potential onsite visits.
• Customer Engagement: Build strong relationships with customers by understanding unique training requirements and possibly providing personalized training that addresses their needs effectively.
• Product Expertise: Maintain a deep understanding of our software products, features, and updates to deliver accurate and up-to-date training content.
• Feedback Collection: Gather feedback from customers on training sessions and materials to continuously improve the effectiveness and relevance of our training programs.
• Documentation: Document training processes, best practices, and FAQs to create a knowledge base for internal and external use.
• Collaboration: Work closely with the Customer Success, Instructional Design, and Product teams to ensure alignment between training initiatives and overall business objectives.
• Travel: Occasional travel may be required to deliver onsite training sessions at client locations, ensuring a seamless learning experience for our customers.
To apply, you must be an expert on the following requirements:
• Bachelor's degree, with a minimum of 2-4 years of related experience;
• Proven experience in delivering training programs, preferably in a SaaS or technology-related industry.
• Strong presentation and communication skills, with the ability to engage and inspire audiences of varying backgrounds and skill levels.
• Experience with instructional design methodologies and adult learning principles is a plus.
• Ability to travel domestically and internationally as needed for onsite training sessions.
• Excellent organizational skills and attention to detail.
• Adaptability and willingness to learn in a fast-paced, dynamic environment.
-
Learning Delivery Specialist
3 days ago
Makati City, National Capital Region, Philippines AIA Hong Kong and Macau Full timeAt AIA, we're driving a movement to create a healthier and more sustainable future. We believe in better – because there's no limit to how far 'better' can take us.The Learning Delivery and Professional Development Specialist works as a Training Business Partner to the sales organization. Their primary responsibility is to effectively deliver targeted...
-
Learning and Development Specialist
3 days ago
Makati City, National Capital Region, Philippines KMC Solutions, Inc. Full timeLearning and Development Specialist (SaaS Product Trainer)KMC Solutions, Inc.On-site - Makati 3-5 Yrs Exp Bachelor Full-timeJob DescriptionMake your next big career move by applying as KMC Solutions' next CUSTOMER EDUCATION TRAINING SPECIALISTAs Customer Education Training Specialist within the Customer Education Services team, you'll conduct engaging and...
-
Learning and Development Expert
3 days ago
Makati City, National Capital Region, Philippines AIA Philippines Full timeAbout the RoleWe are seeking a highly skilled Learning Delivery and Professional Development Specialist to join our team. As a key member of our Partnership Academy, you will play a critical role in developing and delivering training programs that meet business objectives aligned with our strategy on engagement and development.
-
Learning Operations Specialist
4 days ago
Makati City, National Capital Region, Philippines Merck Gruppe Full timeJob OverviewWe are seeking a highly skilled and experienced Learning Operations Specialist to join our team at Merck Gruppe.This role is responsible for delivering learning administration services, ensuring consistency and compliance with organizational policies.The successful candidate will provide comprehensive administrative support for learning and...
-
Learning And Development Specialist
2 days ago
Quezon City, National Capital Region, Philippines Max's Restaurant Full timeMax's Restaurant has established itself as a household name in the Philippines, an institution, and a proud Filipino tradition.Max's Restaurant has been serving delicious, high-quality food and exceptional service for 80 years. Known for our sarap to the bone chicken, we pride ourselves on creating a welcoming and vibrant dining experience for our guests.Our...
-
Learning and Development Specialist
1 day ago
Makati City, National Capital Region, Philippines Nexus Recruitment Group Full timeJob OverviewThe Learning and Organizational Strategy Coordinator will play a vital role in supporting the execution of services and programs for Nexus Ascend+.This position involves managing administrative tasks, coordinating learning events, and maintaining databases to ensure seamless delivery of training materials and resources.
-
Machine Learning Developer
7 days ago
Makati City, National Capital Region, Philippines Strategic Synergy Inc. Full timeStrategic Synergy Inc. is looking for a talented Machine Learning Developer to join our team. As a key member of our AI development team, you will be responsible for designing, developing, and deploying machine learning models that drive business growth and efficiency.About the Role- Design and develop machine learning models for real-world applications,...
-
Learning and Development Specialist
2 days ago
Quezon City, National Capital Region, Philippines Universal Robina Corporation Full timeAt Universal Robina Corporation, we are committed to fostering a culture of growth and development. As a Learning and Development Specialist, you will play a crucial role in designing and implementing programs that enhance the skills and knowledge of our employees.Key Responsibilities:Develop and implement performance management processes that align with the...
-
Learning And Development Specialist
3 days ago
Mandaluyong City, National Capital Region, Philippines Process Synergy, Inc. Full timeMandaluyong, National Capital Region, PhilippinesLearning And Development SpecialistProcess Synergy, Inc. Mandaluyong, National Capital Region, Philippines1 week ago Be among the first 25 applicantsDirect message the job poster from Process Synergy, Inc.Process Synergy Inc. (PROSYNC) is San Miguel Corporation's Business Processing Outsourcing (BPO) company...
-
Learning and Development Expert
7 days ago
Makati City, National Capital Region, Philippines Halcyon Health Network, Inc. Full timeAbout the RoleAs a Learning and Development Associate, you will be responsible for developing training programs that address skill gaps in the organization.You will collaborate with department heads to set learning objectives and create engaging learning materials such as e-learning modules, presentations, and manuals.The ideal candidate will have a...
-
Professional Development Lead
3 days ago
Makati City, National Capital Region, Philippines AIA Hong Kong and Macau Full timeAIA is committed to inspiring a better future for our customers and community. As a Learning Delivery and Professional Development Specialist, you'll play a critical role in achieving this vision.This position requires a strong background in finance, banking, and insurance, as well as extensive knowledge in sales training, facilitation, and management....
-
Learning Development Officer
2 days ago
Mandaluyong City, National Capital Region, Philippines Bank of Commerce (Philippines) Full timeDirect message the job poster from Bank of Commerce (Philippines)Talent Acquisition Officer @ Bank of Commerce - an affiliate of San Miguel Corporation | Human Resource Management and DevelopmentJOB SUMMARYWill be responsible for the development, design, documentation, facilitation, review and evaluation of HR and Management programs that will impact change...
-
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeTarget Sched: Night Shift / WfhWe are seeking a Learning & Development (L&D) Instructional Designer to design and develop engaging learning materials and training programs. The ideal candidate will collaborate with subject matter experts (SMEs) and stakeholders to create innovative learning experiences, ensuring alignment with business goals and adult...
-
Learning Experience Developer
3 days ago
Quezon City, National Capital Region, Philippines Afni, Inc. Full timeAbout the RoleAfni, Inc. is seeking an experienced Instructional Design Specialist to join our team in Commonwealth Quezon City.Job DescriptionThis role involves conducting integrated training needs assessments and evaluating, coordinating, designing, and/or delivering comprehensive training and education programs to support call center operations.Selects or...
-
Business Development Learning Manager
2 days ago
Makati City, National Capital Region, Philippines Michael Page Full time**Job Overview:**A Business Development Learning Manager is required to support the Corporate Learning and Development team in translating the learning strategy of the function for all markets into a learning solution architecture.The successful candidate will promote, scale, and deploy functional learning strategies on market level by deploying learning...
-
Learning & Development Instructional Designer
4 weeks ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeTarget Sched: Night Shift / WfhWe are seeking a Learning & Development (L&D) Instructional Designer to design and develop engaging learning materials and training programs. The ideal candidate will collaborate with subject matter experts (SMEs) and stakeholders to create innovative learning experiences, ensuring alignment with business goals and adult...
-
Learning Development Director
3 days ago
Quezon City, National Capital Region, Philippines Probe Group Full timeApply NowBack to search resultsPrevious job Next jobJob DescriptionStrategic PlanningDevelop and execute a comprehensive learning and development strategy aligned with business objectives and call center performance goals.Analyze trends, performance data, and industry benchmarks to identify training needs and recommend innovative solutions.Program Design &...
-
Administrative Professional
4 days ago
Makati City, National Capital Region, Philippines Merck Gruppe Full timeKey ResponsibilitiesThe Administrative Professional - Learning and Development will deliver learning administration services as per agreed KPIs and SLAs.The successful candidate will follow established work instructions to ensure consistency and compliance with organizational policies.This role involves providing comprehensive administrative support for...
-
Learning and Development Coordinator
3 days ago
Makati City, National Capital Region, Philippines ANZ Full timeAs a Capability Analyst at ANZ, you'll have the opportunity to work on high-profile projects that drive business growth and improve customer outcomes. Your expertise will be crucial in delivering targeted training and development programs to our people.About the TeamYou'll be part of a dynamic team that's passionate about capability uplift and learning....
-
Employee Learning and Development Manager
3 days ago
Makati City, National Capital Region, Philippines INFINITY SPORTS INTERNATIONAL, INC. Full timeJob OverviewThe Employee Learning and Development Manager at INFINITY SPORTS INTERNATIONAL, INC. is responsible for designing and implementing comprehensive training programs that align with our organizational objectives. This includes developing effective learning solutions that improve employee skills, productivity, and performance. You will work closely...