Community Page Administrator

4 weeks ago

Caloocan, Philippines LifeStrong Marketing Full time

Your role LifeStrong Marketing is looking for a Community Page Administrator who is responsible for overseeing the daily operations of an online community page, fostering a positive environment for engagement, managing content, responding to inquiries, and moderating interactions. The role involves enhancing user experiences, growing the community, and ensuring that all content aligns with the organization’s mission and guidelines. The admin will handle the following key responsibilities: Post relevant, engaging content on the community page, including updates, announcements, and user-generated content. Schedule regular posts, announcements, and events. Collaborate with the marketing and content teams to align community content with broader company strategies. Community Engagement Actively monitor discussions and ensure they are respectful, productive, and on-topic. Respond promptly to community members’ questions, feedback, or concerns. Foster conversations and encourage members to contribute ideas, feedback, and experiences. Moderation Enforce community rules and guidelines to ensure a positive, respectful environment. Identify and address inappropriate content, comments, or behavior, taking appropriate action (e.g., warnings, content removal, banning users). Growth and Strategy Work to grow the community by increasing member participation and engagement. Analyze community activity and provide reports on trends, engagement rates, and member satisfaction. Suggest and implement improvements to enhance community interactions. Conflict Resolution Manage conflict resolution within the community and address any incidents that could escalate. Collaborate with internal teams to handle critical or urgent issues in a timely manner. About you Successful candidates possess below qualifications: Must have a bachelor’s Degree in Marketing, or other relevant fields. Fresh Graduates are welcome to apply. Compensation & Benefits 13th month salary Overtime pay Monthly Salary Additional leave Company Christmas gift Company events Employee discount Health insurance Life insurance Paid training Pay raise Promotion to permanent employee Opportunities for promotion Fixed Daytime Schedule Quarterly bonus Training & Development Company training for Community Page Administrators includes company rules and tools specifications. New hires learn to manage and engage online communities, respond to comments and messages, and foster a positive environment. Training also covers content creation, community-building strategies, and conflict resolution to ensure effective moderation. Continuous learning and development are emphasized to keep up with evolving community standards and digital trends. Career Progression Senior roles for Community Page Administrators typically include positions such as Senior Community Manager, who oversees multiple community pages and develops engagement strategies, and Community Engagement Manager, focused on creating and implementing engagement plans to foster growth. Social Media Manager handles overall social media presence, while Community Support Lead manages a team of moderators, ensuring effective responses. This department shapes high-level strategies and aligns them with company objectives. These roles offer opportunities for career growth, skill development, and leadership within the company. To Apply Click the "Apply on employer site", then search for the Job Title: "Community Page Administrator". #J-18808-Ljbffr

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