Copy of Client Success Manager
3 weeks ago
Overview
Copy of Client Success Manager - 0825 - Manila, Philippines at Bionic Talent
This range is provided by Bionic Talent . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About the ClientOur client is a digital marketing agency specializing in helping dental clinics grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.
About the RoleWe are hiring a Client Success Manager for our client to serve as the trusted partner to their clients, helping them understand, navigate, and succeed with their digital marketing strategies. You’ll be managing 25–30 client accounts, coordinating between the internal team and clients to ensure goals are met and relationships are nurtured.
This role requires high emotional intelligence, good judgment, and the ability to communicate digital marketing concepts simply and clearly. The right candidate is confident and an active listener, capable of understanding both the emotional tone and technical needs of non-technical clients.
Professional Fluency In English Is Essential. Experience in digital marketing agencies is required.
What you’ll be doing- Manage and nurture 25–30 client accounts in the digital marketing industry
- Translate technical digital marketing updates into clear, client-friendly communication
- Act as the main point of contact for all client queries, status updates, and feedback
- Ensure project deliverables are met on time by coordinating efficiently with the internal team
- Prioritize requests based on impact and team capacity — avoiding overload on any one specialist
- Proactively report progress, task completions, and updates without needing reminders
- Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability across teams
- Monitor project pipelines and keep tasks organized, updated, and moving efficiently through ClickUp
- Track and analyze campaign performance data; provide clients with clear, insightful reports and recommendations based on analytics
- Minimum 3 years of experience as Client Success Manager or related field
- Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc.
- Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads
- Strong communication and interpersonal skills, with the ability to build rapport and trust with clients
- Excellent organizational and time management abilities, with a keen attention to detail and strong project management skills
- Strategic thinking and problem-solving skills, with the ability to identify and fix issues proactively
- Experience working in digital marketing agencies is required
- Fluent in English, oral and written
- Position: Client Success Manager
- Remote Status: Fully Remote
- Preferred Location: Global
- Working Hours: 9 am to 6 pm EST
- Holidays: US Local Holidays
- Salary: USD 1200 to USD 1600 per month
- Internal Job ID: 0825
Referrals increase your chances of interviewing at Bionic Talent by 2x
#J-18808-Ljbffr-
Client Success Manager
3 weeks ago
Lipa, Philippines Knack RCM Full timeOverview Customer Success Manager role with responsibilities across reporting, process improvement, and client engagement. Responsibilities Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to...
-
Client Success Manager
1 week ago
Lipa City, Calabarzon, Philippines HealthyBOS Full time ₱900,000 - ₱1,200,000 per yearThe Client Success Manager role requires experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle.Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess...
-
Client Success Manager
2 weeks ago
Lipa City, Calabarzon, Philippines Knack RCM Full time ₱960,000 - ₱1,080,000 per yearThe Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle.Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess...
-
Client Success Manager
2 weeks ago
Lipa, Philippines Knack RCM Full timeKey Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet Management: Initial review and updates for...
-
Client Success Manager
1 week ago
Lipa City, Calabarzon, Philippines Knack Global Full time ₱1,200,000 - ₱2,400,000 per yearKey Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess Improvement:Identify and address process inefficienciesReview/update SOPsAnalyze reporting to reduce denials and improve outcomesSmartsheet Management:Initial review and updates for Intake and...
-
Client Success Manager
2 days ago
Lipa City, Calabarzon, Philippines Knack RCM Full time ₱900,000 - ₱1,200,000 per yearKey Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess Improvement:Identify and address process inefficienciesReview/update SOPsAnalyze reporting to reduce denials and improve outcomesSmartsheet Management:Initial review and updates for Intake and...
-
Client Services Manager
1 week ago
Lipa, Philippines Knack RCM Full timeKey Responsibilities Client Oversight & Reporting Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Analyze reporting to reduce denials and improve outcomes Process Improvement Identify and address process inefficiencies Review/update SOPs Smartsheet Management Initial review and updates for...
-
Client Services Manager
2 weeks ago
Lipa, Philippines HealthyBOS Full timeKey Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet Management: Initial review and updates for...
-
Client Services Manager
5 days ago
Lipa, Philippines Knack RCM Full time1 week ago Be among the first 25 applicants Direct message the job poster from Knack RCM Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet...
-
Client Engagement Associate
3 weeks ago
Lipa, Philippines DOXA Talent, Inc. Full timeOur client is looking for a Client Engagement Associate, who will be responsible for connecting with clients and booking coaches for them based on their business needs. This role will manage a group of coaches and will utilize CRM software and marketing channels in aiming to keep them engaged. The Client Engagement Associate is also expected to provide...