Voice of the Customer Manager
5 days ago
The Voice of the Customer Manager will be responsible for gathering and analyzing customer feedback, identifying areas for improvement, and implementing strategies to enhance the overall customer experience. The position will play a crucial role in shaping customers' perception of the brand and ensuring their satisfaction and continued loyalty. Minimum Qualifications Bachelor's degree in Technology, Marketing, Business Administration, or any related field. Minimum of 5-7 years of experience in customer experience, market research, or related roles. Proven track record in developing and implementing Voice of the Customer programs. Excellent analytical and problem-solving skills Strong communication and interpersonal skills, with the ability to build relationships at all levels. Results-driven and able to manage multiple projects simultaneously. Knowledge of CRM systems and data analysis tools is a plus Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Management and Manufacturing #J-18808-Ljbffr
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Voice of the Customer Manager
26 minutes ago
Taguig, National Capital Region, Philippines Alveo Land Corp Full time ₱1,500,000 - ₱2,500,000 per yearThe Voice of the Customer Manager will be responsible for gathering and analyzing customer feedback, identifying areas for improvement, and implementing strategies to enhance the overall customer experience. The position will play a crucial role in shaping customers' perception of the brandJob Qualifications:Bachelor's degree in Technology, Marketing,...
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Voice of the Customer Officer
1 hour ago
Taguig, National Capital Region, Philippines Alveo Land Corp Full time ₱900,000 - ₱1,200,000 per yearJob Description:The Voice of the Customer Manager will be responsible for gathering and analyzing customer feedback, identifying areas for improvement, and implementing strategies to enhance the overall customer experience.Job Qualifications:Bachelor's degree in Technology, Marketing, Business Administration, or any related field.Minimum of 4 years of...
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Customer Service Representative/Voice
3 weeks ago
Taguig, Philippines iOPEX Technologies Philippines Full timeCustomer Service Representative/Voice & Non-voice/Healthcare iOPEX Technologies Philippines On-site - Taguig No Exp Required High/Senior High School Full-time Share Job Description Employee Recognition and Rewards Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives Government Mandated Benefits Insurance...
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Voice of Customer Program Manager
4 weeks ago
Taguig, Philippines Globe Telecom Full timeJoin to apply for the Voice of Customer Program Manager role at Globe Telecom Join to apply for the Voice of Customer Program Manager role at Globe Telecom Get AI-powered advice on this job and more exclusive features. At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can...
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Voice Network Engineer
2 weeks ago
Taguig, National Capital Region, Philippines NYGC Services, Inc. Full time ₱900,000 - ₱1,200,000 per yearRequired Skills and Experience:• Voice Infrastructure:o Proven experience with AudioCodes SBCs and Media Gateways, including configuration, troubleshooting, and maintenance.o Strong expertise in Cisco CUCM (Unified Communications Manager) administration, including call routing, dial plans, security, and integration with other systems.o Proficiency with...
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Voice Network Engineer
2 weeks ago
Taguig, National Capital Region, Philippines AVENSYS CONSULTING INC. Full time ₱1,200,000 - ₱2,400,000 per yearAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
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BPO SPE Voice
4 days ago
Taguig, National Capital Region, Philippines Cognizant Technology Solutions Full time ₱900,000 - ₱1,200,000 per yearJob summaryThe BPO SPE Voice role requires a professional with 3 to 5 years of experience in handling voice processes. The candidate will work in a hybrid model with rotational shifts ensuring seamless communication and support. Proficiency in MS Office and English language skills are essential for effective performance. The role does not require travel...
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Taguig, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeAbout the role Talent Outsourcing Channel Solutions is seeking an experienced Ecommerce Account - Non Voice to join our team in Taguig City, Metro Manila. This is a full-time position where you will be responsible for providing exceptional customer service to our ecommerce clients. What you'll be doing Handling customer inquiries, issues and requests via...
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Pure Voice/Non-Voice
4 days ago
Taguig, National Capital Region, Philippines Orbit Teleservices Visayas Full time ₱276,000 - ₱348,000 per yearJob Summary:We are actively hiring Customer Service Representatives to join our growing team. This is a full-time, onsite position suited for high school graduates, SHS or ALS completers, college undergraduates, fresh graduates, and career shifters. Successful candidates will handle customer inquiries and support requests in a courteous and efficient manner....
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IT Assistant Manager
2 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeJob Title: Technology Analyst - Voice Infrastructure Specialist Job Level: IT Assistant Manager Key requirements: Bachelor’s degree in computer science, IT, Engineering, or a related field At least 5 - 8 years of working experience in IT, with a focus voice infrastructure Must be amenable to working in shifting schedules Must be able to...
