Customer Service Representative/Voice

3 weeks ago

Taguig, Philippines iOPEX Technologies Philippines Full time
Customer Service Representative/Voice & Non-voice/Healthcare

iOPEX Technologies Philippines

On-site - Taguig No Exp Required High/Senior High School Full-time

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Job Description Employee Recognition and Rewards

Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives

Government Mandated Benefits Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

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Great Passion. Great vision. Great People. Be an iOPEXian today

We are looking for awesome professionals who wants to join our # team

  • Document Specialist Healthcare (US Non-Voice Account)| At least 6 months of BPO experience
  • Customer Service Healthcare (US Voice Account)| At least 1 year of voice account experience - W/ 10K Signing bonus
  • Provide exceptional customer service support through various non-voice channels, such as email, chat, and web forms
  • Respond to customer inquiries, complaints, and requests in a timely and efficient manner
  • Assist customers with a wide range of healthcare-related tasks, including benefit verification, claims processing, and account management
  • Maintain detailed records and documentation to support the customer service process
  • Senior High School or High school old curriculum graduates with good communications are welcome to apply
  • Should be willing to work onsite on a shifting in BGC, Taguig

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • HMO
  • Leave credits/Leave conversions
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Customer Service Back Office Support Call Centre

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Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

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  • withholds your ID,
  • requires you to provide a guarantee or collects property,
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