Voice of Customer Program Manager

The Voice of the Customer Manager will be responsible for gathering and analyzing customer feedback, identifying areas for improvement, and implementing strategies to enhance the overall customer experience. The position will play a crucial role in shaping customers' perception of the brand and ensuring their satisfaction and continued loyalty. Minimum...

Customer Service Representative/Voice & Non-voice/Healthcare iOPEX Technologies Philippines On-site - Taguig No Exp Required High/Senior High School Full-time Share Job Description Employee Recognition and Rewards Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives Government Mandated Benefits Insurance...

Required Skills and Experience:• Voice Infrastructure:o Proven experience with AudioCodes SBCs and Media Gateways, including configuration, troubleshooting, and maintenance.o Strong expertise in Cisco CUCM (Unified Communications Manager) administration, including call routing, dial plans, security, and integration with other systems.o Proficiency with...

Overview Join to apply for the Techncial Support Specialist/For IT Fresher/Non-Voice/Voice role at Caldwell Communications . For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for...

Role Overview The position will be responsible for leading key initiatives within the organizations consumer-facing loyalty program. This role is essential to enhancing customer engagement, increasing repeat business, and supporting overall sales growth. The ideal candidate will possess strong expertise in loyalty strategies, a deep understanding of...

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...

Job summaryThe BPO SPE Voice role requires a professional with 3 to 5 years of experience in handling voice processes. The candidate will work in a hybrid model with rotational shifts ensuring seamless communication and support. Proficiency in MS Office and English language skills are essential for effective performance. The role does not require travel...

About the role Talent Outsourcing Channel Solutions is seeking an experienced Ecommerce Account - Non Voice to join our team in Taguig City, Metro Manila. This is a full-time position where you will be responsible for providing exceptional customer service to our ecommerce clients. What you'll be doing Handling customer inquiries, issues and requests via...

Entry Level/IT Support/Easy Account/Non Voice-Voice/Up to 30k pay For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for Qualified Staff...

Job Summary:We are actively hiring Customer Service Representatives to join our growing team. This is a full-time, onsite position suited for high school graduates, SHS or ALS completers, college undergraduates, fresh graduates, and career shifters. Successful candidates will handle customer inquiries and support requests in a courteous and efficient manner....