Voice of the Customer Manager

Job Description:The Voice of the Customer Manager will be responsible for gathering and analyzing customer feedback, identifying areas for improvement, and implementing strategies to enhance the overall customer experience.Job Qualifications:Bachelor's degree in Technology, Marketing, Business Administration, or any related field.Minimum of 4 years of...

Company DescriptionUpTo 40kRole DescriptionThis is a full-time on-site role for a Customer Service Representative (Voice and Non-Voice) based in Taguig. The role involves handling customer inquiries, providing accurate information, and resolving issues through both voice and non-voice channels. The representative will ensure customer satisfaction, maintain a...

Ascendion Philippines ishiringfor Customer Service Representative (Non-Voice) rolePosition: Customer Service Representative (Non-Voice)Set up: Onsite (Monday-Friday Only)Work Location: Taguig, National Capital Region, PhilippinesFor interested candidates, you may send your resume toor message your NAME/NUMBER/EMAIL ADDRESS to QualificationsCan start...

Must have: Cisco Voice, Cisco Telephony, Network Architecture and DesignGood to have: Network Engineering Planning and Deployment SolutionPerform the detailed design of application and technology architecture components and classesConfigure build and test the application or technology architecture components and classesWork with other developers, designers...

Cisco Voice:Perform the detailed design of application and technology architecture components and classesConfigure build and test the application or technology architecture components and classesWork with other developers, designers and architects to make sure that the configuration and custom components meet application requirements and performance...

Great Passion. Great vision. Great People. Be an iOPEXian todayWe are looking for awesome professionals who wants to join our # teamWith at least 6 months - 1 year of BPO experience:Technical SupportTechnical Support Specialist (Pre-dominantly Non-voice)Technical Support System Specialist (Pre-dominantly Non-voice)Sales:Retention and Renewals Specialist (US...

Duties & Responsibilities:Oversee all member interactions across various channels (online, in-club, voice, non-voice, social media, etc.) to deliver a consistent, high-quality experience.Drive continuous improvement by analyzing data, identifying pain points, and implementing scalable solutions. This includes optimizing workflows, leveraging technology, and...

Make your next big career move by applying as KMC Solutions' next MANAGER, CUSTOMER SUCCESSPayscale gives employers and employees confidence to know the what and why behind pay. With our leading data, technology, and experience we make it easier for you to connect compensation to goals.As the industry leader in compensation management, Payscale is on a...

Key Responsibilities:Customer Interaction: Handle inbound and outbound voice calls from customers in a professional and friendly manner, addressing inquiries, providing information, and resolving concerns.Issue Resolution: Act as the first point of contact for customers experiencing issues, assisting with troubleshooting and escalating more complex cases as...

We are looking for Customer Service Representatives (Non-Voice) who are eager to start their BPO career in Taguig QualificationsHigh School Graduate (Old Curriculum) or Senior High School GraduateNo BPO experience required – Fresh graduates are welcomeMust have good communication skillsAmenable to work onsite and on a night shiftCan start ASAPSalary and...