Voice Network Engineer

2 weeks ago

Taguig, National Capital Region, Philippines NYGC Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

Required Skills and Experience:


• Voice Infrastructure:

o Proven experience with AudioCodes SBCs and Media Gateways, including configuration, troubleshooting, and maintenance.

o Strong expertise in Cisco CUCM (Unified Communications Manager) administration, including call routing, dial plans, security, and integration with other systems.

o Proficiency with Cisco CME (Unified Communications Manager Express) configuration and management.

o Solid understanding of SIP, H.323, MGCP, and other voice protocols.


• Networking Fundamentals:

o Fundamental understanding of IP networking principles, including VLANs, QoS, VPNs, and routing protocols.

o Ability to troubleshoot network connectivity issues impacting voice services.


• Technical Support & Troubleshooting:

o Demonstrated ability to provide advanced technical support for complex voice issues.

o Strong analytical and problem-solving skills, with a methodical approach to troubleshooting.


• Documentation:

o Excellent documentation skills, with the ability to create clear and concise technical documents.


• Collaboration:

o Strong interpersonal and communication skills, with the ability to work effectively in a team environment and collaborate with various stakeholders.


• Customer Service Orientation:

o Commitment to delivering high-quality, reliable voice services to end-users.

Skills for SNOW (ServiceNow):


• ServiceNow IT Service Management (ITSM):

o Experience using ServiceNow for incident management, problem management, change management, and service request fulfillment.

o Ability to accurately document incidents, problems, and changes within ServiceNow.

o Familiarity with creating and managing service requests related to voice services in ServiceNow.


• ServiceNow CMDB (Configuration Management Database):

o Understanding of how voice infrastructure components (e.g., SBCs, Media Gateways, CUCM clusters, IP Phones) are represented and managed within the ServiceNow CMDB.

o Ability to verify and update configuration item (CI) information for voice assets in ServiceNow.


• ServiceNow Reporting & Dashboards:

o Basic ability to generate reports and utilize dashboards in ServiceNow to monitor voice service performance and support metrics.

Preferred Qualifications:


• Cisco Certifications (e.g., CCNA Collaboration, CCNP Collaboration).


• Experience with other voice technologies (e.g., AudioCodes, CUCM, Cisco Phones).


• Familiarity with scripting or automation tools for voice network management.

  • Voice Network Engineer

    1 week ago

    Taguig, National Capital Region, Philippines AVENSYS CONSULTING INC. Full time ₱1,200,000 - ₱2,400,000 per year

    Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...

  • Network Voice Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Ben Edictio Corporated Full time ₱300,000 - ₱400,000 per year

    This is possibly minimum of 6 months Months Project Based employment (Client is finalizing the details) : It is still a Full time job that you will be having a full-time schedule but as project employee, it is a contractual type to our client for a minimum of 6 Months .* Your contract will be under our company but you will be deployed to our client. Our...

  • Network Implementation Engineer

    6 days ago

    Taguig, National Capital Region, Philippines IT Managers Inc Full time ₱640,000 - ₱960,000 per year

    Location: BGC, TaguigEmployment Type: Project-BasedWork Setup: Full OnsiteWe are looking for a Network Implementation Engineer who will be responsible for configuring, deploying, and maintaining network systems to ensure optimal performance and reliability. The ideal candidate must have hands-on experience with Cisco Meraki network equipment, SD-WAN setups,...

  • Network Engineer

    1 week ago

    Taguig, National Capital Region, Philippines LanceSoft Inc Full time ₱1,200,000 - ₱1,800,000 per year

    WE'RE HIRING: NETWORK ENGINEERAre you passionate about building secure, high-performing network infrastructures? Join our dynamic IT team and play a vital role in ensuring connectivity, reliability, and security across our organization's global network operationsAbout the Role:As a Network Engineer, you'll be responsible for documenting, implementing, and...

  • Network Engineer

    1 week ago

    Taguig, National Capital Region, Philippines Pointwest Squad Inc Full time ₱900,000 - ₱1,200,000 per year

    Contract Duration: initially 6-12 months with possibility of extension depending on performanceWork Set-up: Hybrid Setup (2-3x RTO/week in Taguig office); DayshiftWe are looking for a Hybrid Cloud Network Engineer to manage and support our complexnetwork infrastructure, spanning on-premises environments and multiple cloud platforms(Alibaba, AWS, Azure). This...

  • Network Engineer

    2 weeks ago

    Taguig, National Capital Region, Philippines NRI Australia & New Zealand Full time ₱900,000 - ₱1,200,000 per year

    The OpportunityProvide remote IT service & supportConduct configurations & maintenance of network-related equipmentKey ResponsibilitiesAt least 4-6 years' experience as a Network Engineer in a managed service environment or large government agencyProven experience developing, operating & maintaining network systems relating to:Meraki switches, Palo Alto...

  • IT- Network Engineer

    5 days ago

    Taguig, National Capital Region, Philippines Systemantech, Inc Full time ₱1,200,000 - ₱1,800,000 per year

    MAIN RESPONSIBILITIES:Provides the Wide Area Network (WAN) infrastructure of the bank with regards to the standard requirement and monitors its availability, performance and capacity.Manages the WAN infrastructure resources life cycle: acquisition, installation and testing, maintenance (including licenses, updates and upgrades), repair and transfer,...

  • Cisco Webex/Cisco Voice

    21 hours ago

    Taguig, National Capital Region, Philippines New York Global Consultants Inc. (NYGCI) Full time ₱1,500,000 - ₱3,000,000 per year

    Cisco Voice:Perform the detailed design of application and technology architecture components and classesConfigure build and test the application or technology architecture components and classesWork with other developers, designers and architects to make sure that the configuration and custom components meet application requirements and performance...

  • Network Implementation Engineer

    6 days ago

    Taguig, National Capital Region, Philippines IT MANAGERS INC. Full time ₱960,000 per year

    Non Negotiable:Strong knowledge of Circuits, Ethernet, IDS, MPLS, LAN/WAN protocols (SNA, IP, V/IP)Experience with the deployment and installation of Cisco Meraki Network Equipment (routers, switches, IOS).Experienced with troubleshooting Broadband, Ethernet, Cradlepoint configurations and other telco related issues on an SDWAN setup.Qualifications:4 year...

  • Senior Network Engineer

    6 days ago

    Taguig, National Capital Region, Philippines Amihan Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    Amihan Solutions is fast growing company that works closely with primary European clients, building permanent quality delivery teams here in the Philippines.For our client that operates in Information Technology / SAP consulting space, specializing in process optimization through SAP workflows, e-invoicing, and data management. This is a pivotal role — you...