
Voice of the Customer Officer
21 hours ago
Job Description:
The Voice of the Customer Manager will be responsible for gathering and analyzing customer feedback, identifying areas for improvement, and implementing strategies to enhance the overall customer experience.
Job Qualifications:
- Bachelor's degree in Technology, Marketing, Business Administration, or any related field.
- Minimum of 4 years of experience in customer experience, market research, or related roles.
- Proven track record in developing and implementing Voice of the Customer programs.
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills, with the ability to build relationships at all levels.
- Results-driven and able to manage multiple projects simultaneously
Job Type: Full-time
Work Location: In person
-
Voice of the Customer Manager
20 hours ago
Taguig, National Capital Region, Philippines Alveo Land Corp Full time ₱1,500,000 - ₱2,500,000 per yearThe Voice of the Customer Manager will be responsible for gathering and analyzing customer feedback, identifying areas for improvement, and implementing strategies to enhance the overall customer experience. The position will play a crucial role in shaping customers' perception of the brandJob Qualifications:Bachelor's degree in Technology, Marketing,...
-
BPO SPE Voice
5 days ago
Taguig, National Capital Region, Philippines Cognizant Technology Solutions Full time ₱900,000 - ₱1,200,000 per yearJob summaryThe BPO SPE Voice role requires a professional with 3 to 5 years of experience in handling voice processes. The candidate will work in a hybrid model with rotational shifts ensuring seamless communication and support. Proficiency in MS Office and English language skills are essential for effective performance. The role does not require travel...
-
Pure Voice/Non-Voice
5 days ago
Taguig, National Capital Region, Philippines Orbit Teleservices Visayas Full time ₱276,000 - ₱348,000 per yearJob Summary:We are actively hiring Customer Service Representatives to join our growing team. This is a full-time, onsite position suited for high school graduates, SHS or ALS completers, college undergraduates, fresh graduates, and career shifters. Successful candidates will handle customer inquiries and support requests in a courteous and efficient manner....
-
Voice Network Engineer
2 weeks ago
Taguig, National Capital Region, Philippines NYGC Services, Inc. Full time ₱900,000 - ₱1,200,000 per yearRequired Skills and Experience:• Voice Infrastructure:o Proven experience with AudioCodes SBCs and Media Gateways, including configuration, troubleshooting, and maintenance.o Strong expertise in Cisco CUCM (Unified Communications Manager) administration, including call routing, dial plans, security, and integration with other systems.o Proficiency with...
-
Voice Network Engineer
2 weeks ago
Taguig, National Capital Region, Philippines AVENSYS CONSULTING INC. Full time ₱1,200,000 - ₱2,400,000 per yearAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
-
Customer Solutions Officer
2 weeks ago
Taguig, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full time ₱30,000 - ₱40,000 per yearWe are now accepting WALK-IN applicants every Monday - Friday 9AM to 4PM at Citi Plaza Career Center, 34th Street Bonifacio Global City TaguigThe Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective of this role is to provide world class service excellence to Citi global clients by offering a...
-
Customer Solutions Officer
2 weeks ago
Taguig, National Capital Region, Philippines Citi Full time ₱30,000 - ₱40,000 per yearDiscover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewWe are now accepting WALK-IN applicants every Monday - Friday 9AM...
-
Customer Service
2 weeks ago
Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱150,000 - ₱250,000 per yearGreat Passion. Great vision. Great People. Be an iOPEXian todayWe are looking for awesome professionals who wants to join our # teamNo BPO experience required:Customer Service Healthcare (Local Tagalog - Voice Account)Customer Service Healthcare (Local Tagalog - Non-voice Account)Document Specialist Healthcare (US Non-Voice Account)Customer Service...
-
Customer Service Representative
1 week ago
Taguig, National Capital Region, Philippines Peak Support Full time ₱250,000 - ₱500,000 per yearDescriptionAre you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our onsite team in the PhilippinesWe're Looking For Individuals WithProven experience in customer service, preferably in a BPO...
-
Customer Service
6 days ago
Taguig, National Capital Region, Philippines iEX Tech Ph Full time ₱150,000 - ₱250,000 per yearGreat Passion. Great vision. Great People. Be an iOPEXian todayWe are looking for awesome professionals who wants to join our # teamResponsibilitiesProvide exceptional customer service support through various non-voice channels, such as email, chat, and web formsRespond to customer inquiries, complaints, and requests in a timely and efficient mannerAssist...