Voice of the Customer Officer

Company DescriptionUpTo 40kRole DescriptionThis is a full-time on-site role for a Customer Service Representative (Voice and Non-Voice) based in Taguig. The role involves handling customer inquiries, providing accurate information, and resolving issues through both voice and non-voice channels. The representative will ensure customer satisfaction, maintain a...

The Voice of the Customer Manager will be responsible for gathering and analyzing customer feedback, identifying areas for improvement, and implementing strategies to enhance the overall customer experience. The position will play a crucial role in shaping customers' perception of the brandJob Qualifications:Bachelor's degree in Technology, Marketing,...

Job Description:Provide voice and non-voice support via calls, chat, and email. Resolve customer inquiries, document interactions, and ensure high-quality service delivery. Virtual application and interview, onsite work after hiring. Assessment guidance included.Qualifications:High school or college graduateClear written and verbal EnglishBasic computer...

Job Description:We are hiring Non Voice Customer Support Representatives for our Makati site. The role involves assisting customers through chat and email while maintaining accuracy and quality in every interaction.Qualifications:HS graduate acceptedNo work experience neededGood written EnglishBasic computer knowledgeWilling to work onsite in MakatiApply now...

Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines Ensure accuracy of research and compliance advice provided to members of sales force team Develop information regarding required changes in...

We are now accepting WALK-IN applicants every Monday - Friday 9AM to 4PM at Citi Plaza Career Center, 34th Street Bonifacio Global City TaguigThe Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective of this role is to provide world class service excellence to Citi global clients by offering a...

We are accepting WALK-IN applicants every Monday - Friday 9AM to 4PM at Citi Plaza Career Center, 34th Street Bonifacio Global City Taguig.Please note that the Career Center will be closed from Dec 22, 2025 to January 02, 2026.The Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective of this role is...

We're Looking for Non-Voice Account Representatives Location: McKinley Hills, Taguig Employment Type: Full-Time Work Setup: [Onsite/Non-Voice Account] Schedule: Shifting Schedule / AU Shift (depending on company schedule)Key Responsibilities:Respond to customer inquiries via chat and email in a professional and timely mannerProcess and verify patient...

We are now accepting WALK-IN applicants every Monday - Friday 9AM to 4PM at Citi Plaza Career Center, 34th Street Bonifacio Global City TaguigThe Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective of this role is to provide world class service excellence to Citi global clients by offering a...

Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewWe are now accepting WALK-IN applicants every Monday - Friday 9AM...