Administration Assistant

1 week ago

Morong, Philippines TOA Global Full time

Overview Administration Assistant at TOA Global – Clark Freeport and Special Economic Zone, Central Luzon, Philippines. Responsibilities Provide administrative and clerical support to external clients and internal colleagues (e.g., accountants and partners). Maintain and organize documents and workflows; answer inquiries as appropriate. Top daily tasks include answering and routing calls to the proper department. Compile and manage client documents for e-signing through Annature (mainly tax returns and financial statements). Manage the ASIC lodgement program through NowInfinity; manage inbound and outbound ATO correspondence via ATO SmartDocs; manage ATO lodgements through Xero Practice Manager. Onboard clients across the application stack; data entry as required when onboarding new clients. Provide office support; keep the document manager and other databases up to date. Interact with clients and colleagues by phone or email; manage invoicing through Xero Practice Manager and Xero Blue. Prepare documents (e.g., letters); triage partners’ emails; manage client document e-signing (tax, financials, ASIC). Suggest improvements to office efficiency; perform other ad hoc administrative tasks as required. Qualifications Written English communication skills. Ability to work to deadlines; proactive, self-motivated and organized. 3+ years’ experience in a similar role. Personal attributes Proactive communication; high attention to detail; organized; fast learner; driven. About us We have been around for more than thirty years and many of our customers have been with us for just as long. Service levels are a differentiating factor of the firm. We are a 100% cloud-based firm with perks including a paperless office and exposure to best-in-breed apps. What's in it for you Health Insurance and Life Insurance coverage 21 annual paid leaves Annual increase (Annual Performance Review) Tenure Recognition Program Access to certifications and courses from Ab2 Institute of Accounting 20+ options of free coffee and chocolate drinks Billiards, table tennis, or foosball in breakout area Work-life balance and logging off on time Diverse, caring, supportive and high-achieving team Ongoing training, development and career progression opportunities Free onsite parking We live by our VALUES to cultivate growth and innovation. BE AWESOME: Exceptional individuals create collective genius and a supportive, inspiring environment. KEEP IT REAL: Honest, accountable and open communication; compassionate and meaningful conversations. BRING THE WOW: Strive for excellence and deliver outstanding results. DREAM BIG: Continuous learning and self-improvement with ambitious goals. Join TOA Global and experience the difference We embrace diversity and inclusion in all aspects of our organization to unlock innovation and drive excellence. Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries: Administrative and Support Services #J-18808-Ljbffr

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