Customer Relation Service Representative Clark

3 weeks ago

Ilocos Norte Philippines Buscojobs Full time

Customer Service Representative (Clark, Pampanga)

Location: Clark, Pampanga. Work setup: Onsite. Posting status: Updated postings found on the page. Salary and terms vary by listing; examples include ranges up to ₱27,000 per month and other postings with ₱18,000 – ₱30,000 per month. All postings indicate a virtual or onsite hiring process with training provided.

Job Description

We are looking for motivated and enthusiastic individuals to join our team as Customer Service Representatives. In this position, you will assist customers via phone, chat, or email—responding to inquiries, resolving concerns, and delivering excellent service related to our products and services. No prior experience is required for some postings as training is provided. Some postings note on-site requirements in Clark, Pampanga.

Responsibilities
  • Handle customer inquiries via phone, chat, or email in a professional and timely manner.
  • Provide accurate information and solutions to client concerns.
  • Maintain customer satisfaction through quality service and accurate record-keeping.
  • Log and update customer interactions in the system; follow up as needed.
  • Coordinate with team members and departments to ensure a seamless customer experience.
  • Process orders, returns, and other service-related tasks as required.
  • Engage customers to enhance satisfaction and retention.
  • Stay informed about company products and services through ongoing training.
Qualifications
  • Excellent verbal and written communication skills in English.
  • Positive attitude, problem-solving orientation, and a customer-focused mindset.
  • Computer literate with the ability to navigate multiple systems and applications.
  • Willingness to work onsite in Clark, Pampanga (some postings allow remote) or as specified by listing.
  • Open to a range of educational backgrounds; BPO experience is a plus but not always required.
  • Ability to work in shifts and on holidays as needed.
What We Offer
  • Competitive salary ranges (examples include ₱18,000 – ₱27,000 and up to ₱30,000 per month).
  • HMO coverage and government-mandated benefits where applicable.
  • Paid training and potential night differential.
  • Career growth opportunities and supportive work environment.
  • Flexible or varied scheduling depending on the role.
How to Apply

Interested applicants can apply directly through the posting or contact the hiring team for more details. Apply now to begin the virtual or onsite onboarding process as described in the specific listing.

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