Integrations Specialist

4 weeks ago

Mandaluyong, Philippines ConnectOS Full time

Integrations Specialist (AU, IT, WFH) Schedule: 7 AM to 4 PM What We're Looking For Must-Have Skills 2-4 years of experience in a technical, fintech, or integration support role Working knowledge of APIs, webhooks, and tools like Postman or Swagger Experience supporting partner or merchant onboarding processes Strong troubleshooting and analytical skills for resolving integration issues Excellent written and verbal communication skills Ability to manage multiple tasks and meet deadlines in a fast-paced environment Strong sense of ownership and accountability when assisting partners Team player with a proactive, customer-first attitude Ability to collaborate effectively with technical and non-technical teams Nice-to-Haves Basic understanding of cryptocurrency, blockchain, or digital payment systems Experience using collaboration and ticketing tools (e.g., Slack, Jira, Confluence) Familiarity with API documentation, SDKs, and JSON/XML data structures Exposure to Agile environments and sprint-based work cycles Degree or coursework in Computer Science, IT, or Business Systems Analysis What You'll Do As an Integrations Specialist , you'll play a key role in onboarding new fintech and crypto partners, ensuring their systems are integrated seamlessly with our client's platform. You'll support the technical side of integrations, resolve configuration issues, and ensure that every partner goes live smoothly and on time. Responsibilities Support the end-to-end partner integration process from setup to go-live Assist in testing APIs, validating configurations, and troubleshooting integration errors Monitor partner communication channels (Slack, Email, etc.) to respond promptly to queries Work closely with the Integrations Manager and Technical Account Managers to resolve escalations Document technical findings, FAQs, and integration best practices for internal reference Perform basic API testing and data verification using Postman or similar tools Proactively follow up on partner progress to ensure timelines are met Gain an understanding of the client's product ecosystem to provide effective support Contribute to continuous improvement of integration processes and workflows Why Join Us Hybrid/Remote setup Day 1 HMO, Dental, and Life Insurance coverage Vacation & Sick Leave with Quarterly Conversion Financial Assistance Program 13th Month Pay and Mandatory Government Benefits Career growth, upskilling programs, and regular company engagement events Be part of a certified Great Place to Work® company About the Client Our client is a global fintech leader providing digital payment and crypto infrastructure solutions for Tier 1 partners worldwide. The role offers exposure to API integrations, system interoperability, and real-world fintech onboarding processes — an excellent opportunity to build a career in the fast-evolving integration space. Start your fintech journey today — apply now and become an Integrations Specialist at ConnectOS. #J-18808-Ljbffr

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