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Sales Engineer

4 weeks ago

Quezon City, Philippines HBS Marketing Corporation Full time

Technical Expertise:

  • Deep understanding of commercial kitchen equipment: Possess a comprehensive knowledge of ovens, grills, fryers, refrigerators, dishwashers, ventilation systems, and other essential kitchen appliances.
  • Ability to assess customer needs and recommend solutions:
  • Analyze customer requirements, including menu types, kitchen layout, budget constraints, and operational goals, to propose the most suitable equipment configurations.
  • Conducting technical presentations and demonstrations:
  • Clearly explain the features, benefits, and technical specifications of various kitchen equipment to potential customers.
  • Sales Support:
  • Collaborating with sales teams: Work closely with sales representatives to identify and qualify leads, understand customer requirements, and develop effective sales strategies.
  • Developing customized solutions and proposals:
  • Create tailored proposals that address specific customer needs and technical requirements, including equipment selection, layout design, and cost estimations.
  • Participating in sales meetings and presentations:
  • Provide technical insights, answer customer questions, and contribute to closing sales deals.
  • Customer Relationship Management:
  • Building and maintaining strong relationships: Establish and cultivate long-term relationships with customers, providing ongoing technical support, addressing concerns, and ensuring satisfaction.
  • Gathering customer feedback and insights:Actively listen to customer feedback, identify areas for improvement, and share insights with the company to enhance product development or service offerings.
  • Market Research and Analysis:
  • Staying abreast of industry trends:Keep up-to-date with advancements in kitchen equipment, emerging technologies, and industry regulations to ensure that the company's offerings remain competitive.
  • Identifying new markets and customer segments: Conduct market research to identify potential growth opportunities and expand the company's customer base.
  • Bachelor's degree in a relevant field:
  • A degree in engineering, mechanical technology, or a related field is preferred.Experience in the food service industry is a significant advantage.
  • Proven experience in the kitchen equipment industry:
  • Prior experience working with commercial kitchen equipment, either in sales, service, or installation, is highly valued.
  • Knowledge of industry standards and regulations:
  • Familiarity with safety codes, energy efficiency standards, and other relevant regulations for commercial kitchen equipment is essential.
  • Proficiency with technical tools and software:Ability to utilize CAD software, design tools, and technical documentation to create proposals and presentations.
  • Communication Skills:
  • Excellent communication and presentation skills:Ability to clearly and concisely explain technical concepts to non-technical audiences, including restaurant owners, chefs, and managers.
  • Active listening skills:
  • Ability to understand customer needs, challenges, and goals to tailor solutions effectively.
  • Other Skills:
  • Problem-solving abilities:
  • Identify and address potential technical challenges during the sales process, ensuring smooth installation and operation of equipment.
  • Negotiation skills:
  • Successfully negotiate terms and conditions of sales agreements with customers, balancing price, delivery, and technical requirements.
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