Technical Support Engineer
7 months ago
Responsibilities:• Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems.• Handle live site incidents for Support, from report to resolution.• Troubleshoot technical issues with external customers.• Send alerts to internal and external users through Braze upon confirmed outage.• Track unresolved issues against our service level agreement targets.Required Skills:• At least 2 years of experience in technical support.• Good understanding of mobile devices and applications, including both iOS and Android.• Metabase or SQL experience is a must.• Familiarity with helpdesk software (ie Zendesk) is an advantage.• Clear and concise writing and speaking skills.
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Technical Support Engineer
7 months ago
Taguig City, Philippines RecruiterPH Full timeResponsibilities: • Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems. • Handle live site incidents for Support, from report to resolution. • Troubleshoot technical issues with external customers. • Send alerts to internal and external users through Braze upon confirmed outage. • Track unresolved issues...
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Technical Support Engineer
7 months ago
Taguig City, Philippines RecruiterPH Full timeResponsibilities: • Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems. • Handle live site incidents for Support, from report to resolution. • Troubleshoot technical issues with external customers. • Send alerts to internal and external users through Braze upon confirmed outage. • Track unresolved issues...
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Infrastructure Technical Support
2 months ago
Taguig, Philippines JK Network Services Full timeCOMPANY PROFILE: A top global provider of professional services that assists the most successful companies in the world in developing their digital core, streamlining their business processes, increasing revenue, and improving services—producing real value quickly and on a large scale. Position: Infrastructure Technical Support Company Industry: IT...
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Infrastructure Technical Support
2 months ago
Taguig, Philippines JK Network Services Full timeCOMPANY PROFILE: A top global provider of professional services that assists the most successful companies in the world in developing their digital core, streamlining their business processes, increasing revenue, and improving services—producing real value quickly and on a large scale.Position: Infrastructure Technical SupportCompany Industry: IT...
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Infrastructure Technical Support
2 months ago
Taguig, Philippines JK Network Services Full timeCOMPANY PROFILE: A top global provider of professional services that assists the most successful companies in the world in developing their digital core, streamlining their business processes, increasing revenue, and improving services—producing real value quickly and on a large scale. Position: Infrastructure Technical Support Company Industry: IT...
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IT Technical Support Specialist
2 months ago
Taguig, National Capital Region, Philippines Strategic Networks Inc. Full timeJob Summary">We are seeking a highly skilled and experienced IT Field Support Engineer to join our team at Strategic Networks Inc. As an IT Technical Support Specialist, you will be responsible for providing technical support and assistance to our end-users, ensuring that they have access to the tools and resources they need to perform their jobs...
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Technical Support Specialist
4 weeks ago
Taguig, National Capital Region, Philippines Strategic Networks Inc. Full timeWe are seeking a skilled Technical Support Specialist - Desktop Environment to join our team at Strategic Networks Inc.As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients via various communication channels. Your primary focus will be on resolving hardware and software issues, network...
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IT Field Support Engineer
7 months ago
Taguig, Philippines Strategic Networks Inc. Full timeThe Field Support Engineer will provide field support services, remotely or directly supervise IT maintenance activities, travel time to time to perform installations or maintenance at customer sites and assist development support as needed. Responsibilities: Manage and perform on-site technical services across Assigned Regions– travel required Remotely...
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Software Engineer
3 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeWe are seeking a highly skilled Software Engineer to join our team at Nityo Infotech. This role is perfect for individuals who have experience in PL/SQL and Unix/Oracle.Company OverviewNityo Infotech is a leading provider of technology solutions, committed to delivering high-quality services to our clients.The successful candidate will be responsible for...
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IT Field Support Engineer
7 months ago
Taguig, Philippines Strategic Networks Inc. Full timeThe Field Support Engineer will provide field support services, remotely or directly supervise IT maintenance activities, travel time to time to perform installations or maintenance at customer sites and assist development support as needed. Responsibilities: Manage and perform on-site technical services across Assigned Regions– travel required Remotely...
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Technical Support Representative
7 months ago
Taguig, Philippines RecruiterPH Full timeResponsibilities:• Providing technical support and assistance to customers.• Identifying the root cause of technical issues and finding appropriate solutions to resolve them.• Communicating technical information and instructions to customers in a clear and understandable manner.• Providing exceptional customer service• Resolving technical issues...
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IT Field Support Engineer
7 months ago
Taguig, Philippines Strategic Networks Inc. Full timeThe Field Support Engineer will provide field support services, remotely or directly supervise IT maintenance activities, travel time to time to perform installations or maintenance at customer sites and assist development support as needed.Responsibilities:Manage and perform on-site technical services across Assigned Regions– travel requiredRemotely or...
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Technical Support Specialist
1 month ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at Nityo Infotech. As a key member of our support team, you will play a crucial role in providing top-notch technical assistance to our clients.About the Role:Provide excellent technical support to clients via phone, email, and chatTroubleshoot and resolve technical...
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Technical Support Professional
1 month ago
Taguig, National Capital Region, Philippines Hunters hub Incorporated Full timeCompany Overview: Hunters Hub Incorporated is a leading provider of innovative solutions and services in the technology sector. Our team is committed to delivering exceptional results and driving growth through collaboration and expertise.Job Summary: We are seeking a highly skilled Technical Support Professional to join our team. As an IT Specialist -...
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IT Field Regional Technical Support
8 hours ago
Taguig, Philippines Strategic Networks Inc. Full time- Works hand-in-hand with Field Support Engineer, Dispatch and Service Desk team in attending and resolving all service request assigned per region/ area.- Technical focal point, escalation for any question/ issues raised by Field Support Engineers during an on-site activity. This may require working outside business hours.- Remotely or guide installations...
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IT Field Regional Technical Support
15 hours ago
Taguig, Philippines Strategic Networks Inc. Full time- Works hand-in-hand with Field Support Engineer, Dispatch and Service Desk team in attending and resolving all service request assigned per region/ area. - Technical focal point, escalation for any question/ issues raised by Field Support Engineers during an on-site activity. This may require working outside business hours. - Remotely or guide installations...
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Technical IT Infrastructure Support Specialist
1 month ago
Taguig, National Capital Region, Philippines HR Network Inc Full timeJob SummaryThe ICT Operations Support Specialist plays a vital role in ensuring the smooth operation of our organization's IT infrastructure. This position is responsible for providing technical support and maintenance to our offices and clients, as well as internal and external user support.Duties and Responsibilities:Provide ICT support and maintenance to...
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Technical Test Engineer
1 month ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeJob SummaryWe are seeking a skilled Technical Test Engineer to join our team at RecruiterPH. As a key member of our testing team, you will play a crucial role in ensuring the quality and reliability of our software solutions.About the RoleCollaborate with cross-functional teams, including software developers, product managers, and business analysts, to...
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Technical Support Specialist
1 week ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob OverviewNityo Infotech is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing technical assistance to our clients and ensuring their systems are running smoothly.About the RoleWe are looking for an experienced individual with a strong background in PL/SQL and...
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Technical Support Associate
1 month ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeWe are seeking a highly skilled Technical Support Representative to join our team at Nityo Infotech Services Philippines. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Compensation and BenefitsThe successful candidate can expect a competitive salary of up to PHP 30,000 gross per month,...