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Technical Support Engineer
3 weeks ago
• Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems.
• Handle live site incidents for Support, from report to resolution.
• Troubleshoot technical issues with external customers.
• Send alerts to internal and external users through Braze upon confirmed outage.
• Track unresolved issues against our service level agreement targets.
Required Skills:
• At least 2 years of experience in technical support.
• Good understanding of mobile devices and applications, including both iOS and Android.
• Metabase or SQL experience is a must.
• Familiarity with helpdesk software (ie Zendesk) is an advantage.
• Clear and concise writing and speaking skills.
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Technical Support Engineer
2 months ago
Taguig City, Philippines Manpower Core Group Inc. Full timeResponsibilities: Responsible for technical administration of corporate Google applications Provide technical support. Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions. Create and maintain thorough documentation related to administrative configurations,...
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Technical Support Engineer
3 weeks ago
Taguig City, Philippines Manpower Core Group Inc. Full timeResponsibilities: Responsible for technical administration of corporate Google applications Provide technical support. Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions. Create and maintain thorough documentation related to administrative configurations,...
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Technical Support Engineer
3 weeks ago
Taguig City, Philippines Manpower Core Group Inc. Full timeResponsibilities: Responsible for technical administration of corporate Google applications Provide technical support. Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions. Create and maintain thorough documentation related to administrative configurations,...
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Technical Support Engineer
2 months ago
Taguig City, Philippines Manpower Core Group Inc. Full timeResponsibilities: Responsible for technical administration of corporate Google applications Provide technical support. Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions. Create and maintain thorough documentation related to administrative configurations,...
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Technical Support Engineer
6 days ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeResponsibilities:Responsible for technical administration of corporate Google applicationsProvide technical support.Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions.Create and maintain thorough documentation related to administrative configurations, procedures...
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Technical Support Engineer
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Taguig, Philippines Manpower Core Group Inc. Full timeResponsibilities:Responsible for technical administration of corporate Google applicationsProvide technical support.Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions.Create and maintain thorough documentation related to administrative configurations, procedures...
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Technical Support Engineer
2 months ago
Taguig, Philippines Manpower Core Group Inc. Full timeResponsibilities:Responsible for technical administration of corporate Google applicationsProvide technical support.Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions.Create and maintain thorough documentation related to administrative configurations, procedures...
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IT Technical Support Engineer
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Taguig, National Capital Region, Philippines Aristocrat Full timeSummaryWe're a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world's greatest gaming experience, every dayWhat you'll doAs a Technical Support Engineer you...
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