Technical Support Representative

6 months ago


Taguig, Philippines RecruiterPH Full time

Responsibilities:• Providing technical support and assistance to customers.• Identifying the root cause of technical issues and finding appropriate solutions to resolve them.• Communicating technical information and instructions to customers in a clear and understandable manner.• Providing exceptional customer service• Resolving technical issues may require collaboration with other departments.Required Skills:• Bachelor’ s Degree.• Techical support or IT Service desk background.• Experience with SQL, Jira, Salesforce is a plus.• Technical knowledge is a plus.• Minimum of 6 months Technical Support experience (BPO or non-BPO industry) is an advantage



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