IT Engineer

IT BY DESIGN provides talent solutions for MSPs, helping businesses scale and improve profitability through staffing and outsourced support services.We are seeking an experienced IT Support Engineer L2 to manage our technical operations. The successful candidate will have experience in IT Domain/BPO/Tech Support, working with US/AUS/EMEA clients, and...

IT BY DESIGN is a provider of talent solutions for MSPs, offering staffing and outsourced support solutions to help businesses scale, improve profitability, and succeed. With a focus on community, loyalty, and accountability, IT BY DESIGN has over 100 years of shared MSP experience among its leadership. The company is privately held, allowing it to...

Key ResponsibilitiesProvide telephone, chat, email, and self-service/web portal help desk support for hardware, systems, sub-systems, and/or applications and infrastructure for end users.Maintain, troubleshoot, and support desktop operating systems and applications.Resolve desktop connectivity, printer, and VPN issues.Manage Office 365 accounts and provide...

Key ResponsibilitiesAdminister and manage middleware applications including IBM WebSphere Application Server, WebSphere Liberty, and IBM HTTP Server.Vulnerability Management: test, install, and upgrade middleware application software following web hosting configuration build standards.Define procedures and guidelines for application middleware setup and...

About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at IT BY DESIGN. As a Help Desk Engineer, you will be responsible for providing first-line support to our clients and ensuring their technical issues are resolved efficiently.

ResponsibilitiesThis role requires a strong understanding of cloud-based systems and experience working with cross-functional teams. The ideal candidate will have excellent analytical skills and be able to communicate complex technical information to non-technical stakeholders.Work closely with the Cloud and Operations product teams to develop policies and...

Job OverviewIn this role, you will work closely with the Cloud and Operations product teams to develop policies and procedures that govern their products. You will be responsible for documenting these policies and procedures in a business-friendly format, as well as collecting business requirements from approved policies and delivering them to the governance...

About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at IT Managers, Inc. In this role, you will be responsible for:Working with product teams to document policies and procedures.Collaborating with the governance engineering team to implement business requirements.Developing reporting tools to monitor application health and...

Job DescriptionThis role involves working closely with cross-functional teams to develop policies and procedures that govern cloud products. Key responsibilities include:Documenting policies and procedures in a business-friendly format.Collecting business requirements from approved policies and delivering them to the governance engineering team.Developing...

As an IT Support Engineer L2 at IT BY DESIGN, you will be responsible for providing technical support and maintenance services to our clients.The ideal candidate will have experience in IT Domain/BPO/Tech Support, working with US/AUS/EMEA clients, and troubleshooting complex technical issues.Key Responsibilities:Configure, deploy, and administer Microsoft...

Join IT BY DESIGN's team as an IT Support Engineer L2 and be part of our mission to provide top-notch talent solutions for MSPs.The ideal candidate will have experience in dealing with international clients, working with teams from English-speaking countries, and managing Windows and Linux server environments.Key Responsibilities:Troubleshoot, configure,...

At IT BY DESIGN, we're a provider of talent solutions for MSPs, offering staffing and outsourced support solutions to help businesses scale and improve profitability.We're seeking an experienced IT Support Engineer L2 to join our team. The ideal candidate will have experience in dealing with international clients, working with teams from English-speaking...

We are looking for an experienced SharePoint Developer to join our team and contribute to the development and optimization of SharePoint-based solutions. The ideal candidate will have a strong background in SharePoint development, along with experience in utilizing Power Platform tools such as Power Automate, Power Apps, and Power BI to create effective,...