Business Insights Manager

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Business Insights Manager Apply locations Pasig City, Philippines time type Full time posted on Posted Yesterday job requisition id R_2403_3640

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So what does a Business Insights Manager do? Think of yourself as someone who leads a team that will help internal and external stakeholders understand and monitor their performance.

Imagine yourself going to work with one thing on your mind: To investigate trends, identify anomalies, draw conclusions from data and develop insights that assist in optimizing opportunities and driving the business forward.

As a Business Insights Manager , you will:

• Provide business analytics and insights leadership and strategic direction to a group of Business Insights Analyst
• Deliver process-related insights & improvements by working across functional teams, define key operational metrics and dashboards to increase operational efficiency (e.g. reduced costs, reduced manual touch), distill complex data analyses into actionable information.
• Partner with the data visualization team to stay current and leverage new data points and data delivery tools; drive awareness of data availability and build best practice sharing.

Do you have what it takes to become a Business Insights Manager ?

Requirements:

• 7+ experience in data science or business analytics, big data, machine learning; preferably with people leadership and development experience in the BPO or similar fast-paced industry.
• 5 years of experience working with data analysis tools (R or Python) and techniques (machine learning, statistical analysis, data mining) an advantage".
• Excellent analytical and quantitative skills coupled with strong communication, presentation, and influencing skills.
• Ability to use data and metrics to test hypothesis, confirm assumptions, generate insights/recommendations, and measure success
• Can partner across a wide array of internal business groups, executive stakeholders and execution partners with ability to build solid relationships with individuals at all levels.
• Demonstrated ability to extract business insights from large datasets and use them to drive business change.
• Self-starter with a strong passion for using data to influence business decisions and strategy investments.
• Proven impact and influence skills - ability to work broadly across disparate groups to gain agreement on direction, integrate disparate opinions into cohesive strategy/message and present/defend recommendations.
• Ability to deal with ambiguity and navigate uncertain situations to drive for clarity; work calmly and maintain good judgment in a fast-paced, high-speed environment.
• Bachelor's or higher degree in Computer Science, Business, Engineering, Economics, or a related field, or equivalent alternative education, skills, and/or practical experience is required.

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

"Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs."

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .

Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs.

At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us Let's change the way the world works.

Protecting You from Fraud

TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:

You will never be asked for payment information or banking information during the application or interview process.

We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us

Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.

We have identified several clues to watch out for to help you identify and avoid recruiting scams:

TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam.

TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you.

If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website ( ). This is the only chat room where you will find our recruiters.

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