Sr. Analyst, Global Analytic Insights

4 weeks ago


Pasig, National Capital Region, Philippines Concentrix Full time

Job Title:

Sr. Analyst, Global Analytic Insights

Job Description

We are seeking a highly skilled and motivated Data and Business Analyst to join our dynamic CVoC team. The ideal candidate will play a crucial role in translating complex business requirements into actionable insights by analyzing and interpreting data. This position requires a combination of analytical skills, business acumen, and technical proficiency to drive data-driven decision-making within the organization.

Roles and Responsibilities

Data Analysis:

· Collect, clean, and analyze large datasets to extract meaningful patterns and trends.

· Develop and implement data models, algorithms, and statistical analyses to provide valuable insights.

Business Intelligence:

· Collaborate with cross-functional teams to understand business needs and goals.

· Design and generate reports, dashboards, and visualizations to effectively communicate insights to stakeholders.

Data Management:

· Ensure data accuracy, completeness, and consistency through regular audits and validation processes.

· Identify and address data quality issues, collaborating with IT and other relevant departments.

Predictive Modelling:

· Develop and implement predictive models to forecast business trends and outcomes.

· Evaluate model performance and refine methodologies to enhance predictive accuracy.

Requirements Gathering:

· Work closely with business stakeholders to understand and document requirements for data analysis and reporting.

· Translate business requirements into technical specifications for data extraction, transformation, and loading.

Strategic Planning:

· Assist in strategic decision-making by providing data-driven insights and recommendations.

· Stay current with industry trends and emerging technologies to continually enhance analytical capabilities.

Experience and Qualifications

1. Minimum 2 years working as Data Analyst, QA / CE Analyst or Process Excellence / Transformation specialist in BPO / non-BPO background

2. Proven experience as a Data Analyst or Business Analyst, with a track record of delivering actionable insights.

3. Proficiency in data analysis intelligence tools and reporting platforms (e.g., Excel, Power BI, Tableau etc).

4. Strong analytical and problem-solving skills, with the ability to work independently and collaboratively.

5. Excellent communication skills to convey complex findings to non-technical stakeholders.

6. Familiarity with database management and data warehousing concepts.

Location:

PHL Quezon City - Tera Tower 15th Floor

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents



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