![DITO Telecommunity Corporation](https://media.trabajo.org/img/noimg.jpg)
Head of Credit, Billing and Collection
2 weeks ago
Functions and Responsibilities
Core Competencies
- Risk Management and Controls
- Financial Analysis on Revenues, Bad Debts, Budget and Costs
- Development of Key Performance Metrics based on Risk Management assessment of company
- Big Data and other Analytical Tools
- Profound knowledge on the Telecom Industry Trends and related Industries
- Keen Communication and Negotiation Skills
- Sourcing of Vendors for repetitive tasks and Management of Performance
- System Development, Enhancement, User Testings and Cut-overs
- Project Management and Decision Making
- Collaborative Teamwork and working independently
- Fraud Prevention and alignment with stakeholders
- Work well under pressure and meet strategic goals.
- Development of team leaders and staff thru mentoring, motivation and frequent assessments. Ensure 2 levels of succession planning
- Process re-engineering and training of enhanced processes
CREDIT MANAGEMENT
- Seasoned knowledge on Credit Policy and Procedures to assess Creditworthiness: Capacity, Character, Conditions, Collateral and Capital
- Development and implentation of Credit Controls and Procedures relevant to the Telecom Industry.
- Implementation and constant review of Quality Controls on Credit Validation. Post review by channels.
- Ability to discern the impact of outsourced partners and vendors to the business in terms of FTE saves and costs.
- Monitoring of Reports to include performance, deviations and immediate escalations and resolutions
- Future mode of operations should consider empowerment of credit validation to stores and sales who will be audited by Credit
BILLING MANAGEMENT
- Ensures accurate and timely QA of parameters related to customer bills
- Digitalization of bills and ensure that these are received in various means: SMS, email and DITO app and website
- Automation of products that are pro-rated and discounted.
- Provides inputs on "Go or no Go" cut-overs after intensive user testings
- Reconciliation of traffic generated and billed/not billed
- Ensures timely posting of payments that impact the collection history of customer
- Monitoring of aftersales complaints that were escalated for reversal of charges
COLLECTIONS
- Directly responsible for Trade Accounts Receivables Portfolio
- Key Performance Metrics are focused on arresting delinquency and minimizing churn and bad debts
- Constant analysis by Aging Bucket and implementation of collection stratgies for different timelines
- Knowledge on competition's collection strategies
- Collaboration with business heads and stakeholders on the collection strategies
- Use of outsourced partners on recovery of active and terminated accounts
- Focus on automating manual collection processes as customer base increases
- Define Analytics needed to monitor sources of delinquencies by channels and products
- Study and development of incentives for collection staff based on achieved KPI's
Job Skills & Qualifications
- At least 7 years working experience as Senior Manager of Credit , Billing and Collections or Finance related functions
- Preferably with experience in the following Industries: Telecommunications, Banking, Lending and Financial Institutions
#J-18808-Ljbffr
-
Billing and Collection Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Diversify Offshore Staffing Solutions Full timeBilling and Collection Specialist - Accounts Receivable (Night Shift - WFH) Accounts Receivable/Credit Control (Accounting) Perform accounts receivable functions, including preparing and amending customer invoices Reconcile customer accounts and ensure we are billing all the appropriate items correctlyProcess new accounts and incoming payments. Validate...
-
Credit Operations Lead
2 weeks ago
Taguig, National Capital Region, Philippines MFT Group of Companies Full timea. Oversee Credit Operations team, approve salary and business loans.b. Ensure accurate, timely loan processing from application to settlement.c. Coordinate with Finance on MRACC's income and expenses documentation.d. Assist BUH in business plan, budget prep, and expenditure monitoring.e. Manage MRACC bank accounts, ensure timely funds transmittal.f....
-
Billing Manager
2 weeks ago
Taguig, National Capital Region, Philippines Michael Page Full timeAbout Our Client The client is a multinational IT logistics company. The client values innovation and technology as its main focus. Job Description The key responsibilities of the Billing Manager are:Managing the billing teamReconciling billing accounts to the GLInterfacing with AR, Credit and Collections, and Client Purchasing DepartmentsOversee the...
-
Billing and Collection Assistant
2 weeks ago
Taguig, National Capital Region, Philippines NSDMM MANAGEMENT SERVICES INC. Full timeBachelor's Degree holder in Financial Management/Accounting, BSBA or relatednt (verbal and written)Proven experience as Administrative Assistant and/or General Accounting for at least 1 year.Excellent computer skills in MS Office, especially strong in EXCELGood organizational skills, hardworking and can work independentlyExcellent interpersonal and...
-
Credit & Collections, Collector
2 weeks ago
Taguig, National Capital Region, Philippines Abbott Laboratories Full timeAt Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world in nutrition, diagnostics, medical devices and branded generic pharmaceuticals that create more possibilities for more people at all stages of life. Today, 99,000 of us are...
-
Credit & Collections, Collector
2 weeks ago
Taguig, National Capital Region, Philippines Abbott Laboratories Full timeAt Abbott, we're dedicated to assisting individuals in enhancing their quality of life through the impact of health.For over 125 years, we have introduced novel products and technologies worldwide in fields like nutrition, diagnostics, medical devices, and pharmaceuticals, creating more opportunities for people in all phases of life.Today, our team of 99,000...
-
Head of Collections
4 weeks ago
Taguig, National Capital Region, Philippines Robert Walters Full timeAn exciting opportunity has arisen for a seasoned professional to take on the role of Head of Collections. This role is perfect for someone who thrives in fostering a culture of high performance, innovation, and collaboration within each site. The successful candidate will be responsible for driving growth, profitability, and sustainable business expansion...
-
Head of Collections
2 months ago
Taguig, National Capital Region, Philippines Robert Walters Full timeAn exciting opportunity has arisen for a seasoned professional to take on the role of Head of Collections. This role is perfect for someone who thrives in fostering a culture of high performance, innovation, and collaboration within each site. The successful candidate will be responsible for driving growth, profitability, and sustainable business expansion...
-
441649 | Billing Manager
2 weeks ago
Taguig, National Capital Region, Philippines Monroe Consulting Phils., Inc. Full timeMonroe Consulting Group Philippines is currently seeking a dynamic individual for the position of Billing Manager for one of our esteemed clients.The successful candidate will oversee all aspects of the billing function, ensuring accuracy and efficiency in customer invoicing. With a focus on developing and implementing effective policies and procedures, the...
-
Senior Early Collections Analyst
2 weeks ago
Taguig, National Capital Region, Philippines Home Credit Philippines Full timeNational Capital Region (NCR), Taguig City Candidate must possess at least a Bachelor's/College Degree on Actuarial Science.Supervisor / Senior Associate (5 yrs and up experience) specializing in Actuarial Science/Statistics or equivalent.ResponsibilitiesYou know you are the perfect fit if you have:Bachelor's degree in Economics, Finance, Statistics,...
-
Collections Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeCollections Specialist | Healthcare BPO | Competitive Salary Package | Day-1 HMOAccess Healthcare is looking for a skilled and experienced Collections Specialist for Healthcare Insurance to join our dynamic team. If you have a background in handling patient collections or Self-Pay in a BPO environment and possess excellent communication and organizational...
-
Taguig, National Capital Region, Philippines Abbott Laboratories Full timeCredit & Collections Specialist - Global Business Services page is loaded Credit & Collections Specialist - Global Business Services Apply locations Philippines - Taguig City time type Full time posted on Posted Yesterday job requisition id JOB DESCRIPTION: At Abbott, we're committed to helping people live their best possible life through the power of...
-
Credit Operations Lead
2 weeks ago
Taguig, National Capital Region, Philippines MF T Group of Companies Full timea. Oversee Credit Operations team, approve salary and business loans.b. Ensure accurate, timely loan processing from application to settlement.c. Coordinate with Finance on MRACC's income and expenses documentation.d. Assist BUH in business plan, budget prep, and expenditure monitoring.e. Manage MRACC bank accounts, ensure timely funds transmittal.f....
-
Patient Collections Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timePatient Collections Specialist (Self-Pay) - PIONEER ACCOUNTAccesshealthcare is looking for a skilled and experienced Patient Collections (Self-Pay) Associate to join our dynamic team. If you have a background in handling patient collections in a BPO environment and possess excellent communication and organizational skills, we invite you to apply.Key...
-
Billing Manager
2 weeks ago
Taguig, National Capital Region, Philippines Supportware Philippines Full timePosition Summary:Oversees the billing operations of the company, ensuring accurate and timely invoicing to customers. Responsibilities include managing billing processes, resolving billing discrepancies, and coordinating with internal teams to streamline billing procedures. The Billing Manager plays a key role in optimizing revenue collection and maintaining...
-
Collections Specialist
2 weeks ago
Taguig, National Capital Region, Philippines iOPEX Technologies Philippines Inc. Full timeAbout the Role:The Collections team under Billing Operations is responsible to collect payments from the Healthcare Facilities. A Collection Specialist is responsible for ensuring that the assigned facilities pay their invoices quickly and in time.Cash is the lifeline of any company. This is a very critical role to ensure that the cash flows for the company...
-
Manager, Credit Operations
2 weeks ago
Taguig, National Capital Region, Philippines Ingram Micro Full timeOversee the day-to-day operations of the Accounts Receivables and Credit & Collection teams.Develop and implement strategies to streamline billing, invoicing, and collection processes.Monitor key performance indicators (KPIs) to track the effectiveness and efficiency of service delivery.Collaborate with cross-functional teams to address customer issues and...
-
Credit Control Manager
2 weeks ago
Taguig, National Capital Region, Philippines Refinitiv Full timeCredit Control Manager - LCC, Asia page is loaded Credit Control Manager - LCC, Asia Apply locations PHL-Taguig-20 Upper McKinley Bldg IND-Bangalore-A, RMZ Infinity IND-Mumbai-One World Center time type Full time posted on Posted 4 Days Ago job requisition id R The LCC Asia Credit Control Manager leads a team of collection specialists who investigate...
-
Europe Collections Analyst
2 weeks ago
Taguig, National Capital Region, Philippines Willis Towers Watson Full timeThe RoleAs you will be responsible for our client base, a very high standard of verbal and written English is essential for this role. You will interact with clients as needed and work to continuously improve our collections processes.Performance Objectives:ClientsUse a combination of communication tools, primarily telephone and e-mail, to contact clients to...
-
CRM SAS Campaign Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Home Credit Philippines Full timeJobseeking? Check out Home Credit's open positions We have open positions at Home Credit. Come work with us Our teams in Collections, IT, Project Management, Online, Sales, and more may need you. Apply at Home Credit now and fill the open position fit for youCORPORATE NAME:HC CONSUMER FINANCE PHILIPPINES, INC. SEC RegNumber: CS Certificate of Authority...