![Access Healthcare Services Manila, Inc.](https://media.trabajo.org/img/noimg.jpg)
Patient Collections Specialist
2 weeks ago
Accesshealthcare is looking for a skilled and experienced Patient Collections (Self-Pay) Associate to join our dynamic team. If you have a background in handling patient collections in a BPO environment and possess excellent communication and organizational skills, we invite you to apply.
Key Responsibilities:
- Patient Billing and Collections:
- Manage the end-to-end process of patient billing and collections for self-pay accounts.
- Ensure accurate and timely invoicing of self-pay patients.
- Customer Interaction:
- Communicate with patients in a professional and empathetic manner to discuss outstanding balances and payment options.
- Address patient inquiries related to billing and collections, providing clear and concise information.
- Payment Processing:
- Process payments, set up payment plans, and negotiate settlements when necessary.
- Reconcile payments received with outstanding balances and update records accordingly.
- Documentation and Reporting:
- Maintain accurate and up-to-date documentation of all patient interactions and payment arrangements.
- Generate reports on collection activities, outstanding balances, and other relevant metrics.
- Compliance:
- Ensure compliance with all relevant regulations and internal policies related to patient billing and collections.
- Stay informed about changes in healthcare billing and collections regulations.
- Collaborate with internal teams, including finance and customer service, to resolve complex billing and collection issues.
- Participate in regular meetings to discuss process improvements and share insights.
Qualifications:
- Minimum of 2-3 years of experience in patient collections within a BPO set-up.
- Strong understanding of healthcare billing and collection processes.
- Excellent communication and interpersonal skills.
- Proficiency in using billing and collections software.
- Ability to handle sensitive patient information with confidentiality.
- Detail-oriented with strong organizational and time management skills.
Education:
- College Graduates, Undergraduate or equivalent work experience.
What's your expected monthly basic salary?
How many years' experience do you have in the BPO industry?
Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from 19 delivery centers across 9 cities in the US, India and the Philippines, and our 11,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Based in Dallas, we support over 300,000 physicians, serve 80+ specialties, process over $ 70 billion of A/R annually, and ascribe medical codes to over 30 million charts annually. To learn how Access Healthcare can help your organization boost its financial performance, visit
Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from 19 delivery centers across 9 cities in the US, India and the Philippines, and our 11,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Based in Dallas, we support over 300,000 physicians, serve 80+ specialties, process over $ 70 billion of A/R annually, and ascribe medical codes to over 30 million charts annually. To learn how Access Healthcare can help your organization boost its financial performance, visit
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Perks and benefits
Medical
Miscellaneous allowance
Insurance, Incoming Free Transport, 25 Paid Leaves
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