Manager, Credit Operations

2 weeks ago

Taguig, National Capital Region, Philippines Ingram Micro Full time
  • Oversee the day-to-day operations of the Accounts Receivables and Credit & Collection teams.
  • Develop and implement strategies to streamline billing, invoicing, and collection processes.
  • Monitor key performance indicators (KPIs) to track the effectiveness and efficiency of service delivery.
  • Collaborate with cross-functional teams to address customer issues and resolve disputes in a timely manner.
  • Analyze financial data to identify trends and opportunities for improvement.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Provide leadership, guidance, and mentorship to team members to foster a culture of continuous improvement.
  • Prepare regular reports and presentations for management on departmental performance and strategic initiatives.
  • Stay updated on industry trends and best practices to drive innovation and excellence in service delivery.

Qualifications:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • Proven 5 years experience in a managerial or leadership role overseeing Accounts Receivables and Credit & Collection functions.
  • Strong understanding of billing, invoicing, credit management, and collection processes.
  • Excellent analytical skills with the ability to interpret financial data and make strategic recommendations.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
  • Demonstrated ability to lead and motivate teams to achieve goals and objectives.
  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
  • Experience with ERP systems and financial software applications (e.g., SAP, Oracle, NetSuite) preferred.
  • Knowledge of relevant laws, regulations, and compliance requirements (e.g., Fair Debt Collection Practices Act).
  • Strong problem-solving skills and attention to detail.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
  • This role will support during North America hours (night shift)
  • Work set-up is currently hybrid
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Credit Manager?

Ingram Micro Inc., a Fortune 100 company, is the world's largest wholesale technology distributor and a global leader in IT supply-chain, mobile device lifecycle services and logistics solutions. We distribute and market a large variety of technology and mobility products from leading companies, such as Acer, Apple, Cisco, Hewlett-Packard ("HP"), IBM, Lenovo, Microsoft, Samsung and many others.

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics and mobility solutions, technical support, financial services and product aggregation and distribution.

Since its beginnings in 1979, Ingram Micro has connected technology solution providers with vendors worldwide, identifying markets and technologies that shape the IT industry. Today, Ingram Micro remains at the forefront of the global technology marketplace, bringing the latest products and services to market and finding new ways to bring value to its customers.

The company supports global operations through an extensive sales and distribution network throughout North America, Europe, Middle East and Africa, Latin America and Asia-Pacific:

Local sales offices and/or representatives in 37 countries

119 distribution centers worldwide

Representing more than 1,700 vendors

Serving more than 200,000 resellers in approximately 160 countries

Providing support through approximately 20,800 world-wide associates

The only global broad-based IT distributor with significant Asia-Pacific presence

Ingram Micro Inc., a Fortune 100 company, is the world's largest wholesale technology distributor and a global leader in IT supply-chain, mobile device lifecycle services and logistics solutions. We distribute and market a large variety of technology and mobility products from leading companies, such as Acer, Apple, Cisco, Hewlett-Packard ("HP"), IBM, Lenovo, Microsoft, Samsung and many others.

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics and mobility solutions, technical support, financial services and product aggregation and distribution.

Since its beginnings in 1979, Ingram Micro has connected technology solution providers with vendors worldwide, identifying markets and technologies that shape the IT industry. Today, Ingram Micro remains at the forefront of the global technology marketplace, bringing the latest products and services to market and finding new ways to bring value to its customers.

The company supports global operations through an extensive sales and distribution network throughout North America, Europe, Middle East and Africa, Latin America and Asia-Pacific:

Local sales offices and/or representatives in 37 countries

119 distribution centers worldwide

Representing more than 1,700 vendors

Serving more than 200,000 resellers in approximately 160 countries

Providing support through approximately 20,800 world-wide associates

The only global broad-based IT distributor with significant Asia-Pacific presence

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