Senior Human Resource Manager

2 weeks ago


Mandaluyong City, National Capital Region, Philippines HR TechX Corp. Full time

Position: Senior Human Resources Manager

Location: Mandaluyong

Work Setup: Onsite

Schedule: Monday to Friday


The Senior HR Manager will play a critical role in shaping the employee experience. This position will be responsible for leading and managing the HR functions related to employee engagement, employee relations, learning and development (L&D), and organizational development. The ideal candidate will have a proven track record in HR management within the telecommunications industry and a passion for fostering a positive and productive workplace culture.

Key Responsibilities:

Employee Engagement:

  • Develop and implement comprehensive employee engagement strategies to enhance job satisfaction and retention.
  • Conduct regular employee surveys and focus groups to gather feedback and identify areas for improvement.
  • Design and execute programs and initiatives that promote a positive work environment and organizational culture.

Employee Relations:

  • Serve as the primary point of contact for employee relations issues, providing guidance and support to managers and employees.
  • Investigate and resolve employee complaints and conflicts in a fair and timely manner.
  • Ensure compliance with labor laws and company policies, and maintain up-to-date records of employee relations cases.

Learning & Development (L&D):

  • Oversee the development and delivery of training programs to enhance employee skills and career growth.
  • Identify training needs through performance appraisals, employee surveys, and consultation with managers.
  • Implement and manage a robust onboarding process for new hires to ensure their smooth integration into the company.

Organizational Development:

  • Lead organizational development initiatives aimed at improving company structure, processes, and effectiveness.
  • Collaborate with senior management to design and implement change management strategies.
  • Conduct organizational assessments and recommend solutions to optimize performance and achieve business goals.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree or HR certification is preferred.
  • Minimum of 7-10 years of HR experience, with at least 3-5 years in an HR management role, preferably within the telecommunications industry.
  • Strong knowledge of HR best practices, labor laws, and regulations.
  • Demonstrated experience in employee engagement, employee relations, L&D, and organizational development.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proven ability to manage multiple priorities and projects in a fast-paced environment.
  • Proficiency in HRIS systems and MS Office Suite.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.

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