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Senior Human Resource Manager
2 weeks ago
Position: Senior Human Resources Manager
Location: Mandaluyong
Work Setup: Onsite
Schedule: Monday to Friday
The Senior HR Manager will play a critical role in shaping the employee experience. This position will be responsible for leading and managing the HR functions related to employee engagement, employee relations, learning and development (L&D), and organizational development. The ideal candidate will have a proven track record in HR management within the telecommunications industry and a passion for fostering a positive and productive workplace culture.
Key Responsibilities:
Employee Engagement:
- Develop and implement comprehensive employee engagement strategies to enhance job satisfaction and retention.
- Conduct regular employee surveys and focus groups to gather feedback and identify areas for improvement.
- Design and execute programs and initiatives that promote a positive work environment and organizational culture.
Employee Relations:
- Serve as the primary point of contact for employee relations issues, providing guidance and support to managers and employees.
- Investigate and resolve employee complaints and conflicts in a fair and timely manner.
- Ensure compliance with labor laws and company policies, and maintain up-to-date records of employee relations cases.
Learning & Development (L&D):
- Oversee the development and delivery of training programs to enhance employee skills and career growth.
- Identify training needs through performance appraisals, employee surveys, and consultation with managers.
- Implement and manage a robust onboarding process for new hires to ensure their smooth integration into the company.
Organizational Development:
- Lead organizational development initiatives aimed at improving company structure, processes, and effectiveness.
- Collaborate with senior management to design and implement change management strategies.
- Conduct organizational assessments and recommend solutions to optimize performance and achieve business goals.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree or HR certification is preferred.
- Minimum of 7-10 years of HR experience, with at least 3-5 years in an HR management role, preferably within the telecommunications industry.
- Strong knowledge of HR best practices, labor laws, and regulations.
- Demonstrated experience in employee engagement, employee relations, L&D, and organizational development.
- Excellent communication, interpersonal, and problem-solving skills.
- Proven ability to manage multiple priorities and projects in a fast-paced environment.
- Proficiency in HRIS systems and MS Office Suite.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.
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