Helpdesk Support

Provide IT Helpdesk/in-house support.Create update, and close IT related incident tickets using the defined standard procedure and systems.Problem tracking, monitoring, troubleshooting and resolution of IT TicketsDocumentation of technical materials and procedures related to IT SystemsProvide deployment support of IT Projects; andIT Program...

Provide top-notch technical support and drive improvements – join us as a Helpdesk Support Specialist... J ob Title: Helpdesk Support Specialist Department: Operations In this role you will... The Helpdesk Support Specialist plays a vital role in providing technical support and assistance to customers and internal partners. The purpose of this role is to...

Helpdesk SpecialistPrimary ResponsibilitiesAccountable for the accurate implementation of members’ healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer servicesIssues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to membersResponds...

Responsibilities:Assist all inquiries from remote customer support via phone, email, and chat.Provide accurate and timely responses to remote customer support questions and concerns.Maintain a thorough understanding of company processes, products, and services.Quickly understand and adapt to new updates and changes in company policies or products.Ensure that...

Responsibilities:Assist all inquiries from remote customer support via phone, email, and chat.Provide accurate and timely responses to remote customer support questions and concerns.Maintain a thorough understanding of company processes, products, and services.Quickly understand and adapt to new updates and changes in company policies or products.Ensure that...

Helpdesk SpecialistPrimary ResponsibilitiesAccountable for the accurate implementation of members' healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer servicesIssues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to membersResponds...

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!Are you ready to be part of a professional community that's powering businesses globally to save, grow, and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no...

Management (Information & Communication Technology) Full time Add expected salary to your profile for insights At least 5 years of proven managerial experience in Information Technology is a MUST for this position. The IT Helpdesk Manager role also requires outstanding communication skills.Responsibilities:Supervise and manage the helpdesk support...

Why Concentrix:Prepare for a game-changing career adventure filled with fun, growth, and endless possibilities!As a five billion-dollar publicly traded company (CNXC), we know that when we put our people first, business thrives. You'll find the runway and resources to build the career you've always imagined.At Concentrix, we celebrate diversity, empower our...

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...

Ensure that the AHT of calls taken must be below 4 minutesMandatory experience in handling inbound IT support calls in English.All Incidents & Service Request needs to be logged as per Quality standardsReports to work as per the schedule adherence assigned to the analystAvoid unplanned absenteeismTo deliver an effective and professional service to the...

Why Concentrix:Prepare for a game-changing career adventure filled with fun, growth, and endless possibilitiesAs a five billion-dollar publicly traded company (CNXC), we know that when we put our people first, business thrives. You'll find the runway and resources to build the career you've always imagined.At Concentrix, we celebrate diversity, empower our...

Global IT Helpdesk Specialist (ONSITE/NIGHTSHIFT) Help Desk & IT Support (Information & Communication Technology) We are looking for an enthusiastic IT Helpdesk Specialist to join our team and work with our Global IT staff in the US, China, Malaysia and the Philippines. As an IT Helpdesk Specialist, you will provide solutions to any IT procedural or...

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...

Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Computer Science/Information Technology or equivalent.At least 1 year(s) of working experience in the related field is required for this position.Applicants must be willing to work in Northgate Cyberzone,Alabang Muntinlupa City.Knowledge of TCPIP,...

Ensure that the AHT of calls taken must be below 4 minutesMandatory experience in handling inbound IT support calls in English.All Incidents & Service Request needs to be logged as per Quality standardsReports to work as per the schedule adherence assigned to the analystAvoid unplanned absenteeismTo deliver an effective and professional service to the...

Ensure that the AHT of calls taken must be below 4 minutesMandatory experience in handling inbound IT support calls in English.All Incidents & Service Request needs to be logged as per Quality standardsReports to work as per the schedule adherence assigned to the analystAvoid unplanned absenteeismTo deliver an effective and professional service to the...

QualificationsBachelor's/College Degree, Computer Science/Information Technology or equivalent is preferred, but not required.At least 1-4 year(s) of working experience in the related field is required for this position (Service Desk, Helpdesk, Technical Support)Excellent communication skills.Must be ok with working in a shifting schedule.Must be amenable to...

ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. Our dedication to enhancing productivity has earned us recognition on...